Re: New Client AX Scheduled: Stephen Carroll, 2/2/26 at 10:30am CST

From
Sarah Tenny <sarah.tenny@thekey.com>
To
Rebbecca Foulon <rebbecca.foulon@thekey.com>
CC
stlouis-intake@homecareassistance.com, Amanda Ominsky <amanda.ominsky@thekey.com>
Date
Fri, 30 Jan 2026 15
Folder
INBOX
Confirmed for 2/2 at 10:00am

Sarah Tenny, BSN, MSN
Client Success Manager
sarah.tenny@thekey.com
Mobile: (314) 718-6255
Office: (314) 863-8989
TheKey.com <https://thekey.com/>
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On Fri, Jan 30, 2026 at 2:41 PM Rebbecca Foulon <rebbecca.foulon@thekey.com>
wrote:

> Hello St. Louis,
>
> The below Opportunity is ready for an assessment! An intake call has
> already been conducted. Please contact the caller to introduce yourself and
> confirm the assessment date/time.
>
> **Please confirm the CSM completing assessment. **
>
> Assessment Date and Time: 2/2/26 at 10:30am CST
>
> Client Name: Stephen Carroll
>
> Chatter Notes: Tenny Spoke with Michelle, daughter of client who lives
> out of state. Other daughter lives locally and visits client regularly.
> Client had a stroke and hit his head. Went to Mercy hospital for rehab and
> was making gains. Transferred to a facility with the VA - has a catheter
> due to an issue with his prostate. Went for respite and they told him he
> needed rehab and is now at Delmar Gardens. Client is able to walk with
> walker and needs standby assist. Daughters want a caregiver for
> companionship and to help him with ambulating. From Delmar Gardens, he will
> be transferring to the Veteran's Home and will not need services there. I
> asked Michelle if client will need at least 30 days of service and she said
> she doesn't know. Quoted hourly rates, minimums, and confirmed private pay.
>
> Caller Name: Michelle Carroll, daughter
>
> Caller Phone number: 772.284.0043
>
> Referral Account: APFM
>
> SF LINK:
> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000ZTM11YAH/view
>
> Range Quoted: $36-$40
>
> Address: Delmar Gardens on the Green, 15197 Clayton Rd., Chesterfield, MO
> <https://www.google.com/maps/search/15197+Clayton+Rd.,+Chesterfield,+MO?entry=gmail&source=g>
>
> Weekly Hours: 11-20
>
> Duration of Care: 1-6 months
>
> ANTICIPATED SOC: ASAP
>
>
> --
> Rebbecca Foulon, MHA
> Lead Homecare Advisor
> rebbecca.foulon@thekey.com
> Office: (682) 289-0256
> https://thekey.com
> <https://thekey.com>
>

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