Damn Tim. I’m sorry this happened. I’ll dig into it and make sure it doesn’t happen again. On May 15, 2024, at 12:10 PM, Timothy Thomas <tt@thekey.com> wrote: Hi Las, Can you help me with this? Our Uber Canada account hasn't been paid for over 70 days. They cut us off back in January and this caused serious operation headaches. I really don't want that to happen again. Thanks! Tim ---------- Forwarded message --------- From: b2b-collections@uber.com < b2b-collections@uber.com > Date: Wed, May 15, 2024 at 1:04 PM Subject: Collections Notice: THE KEY- CAN TO BE USED FOR BUSINESS PURPOSES ONLY Uber for Business account To: anotte.francois@thekey.com < anotte.francois@thekey.com >, mina.levy@thekey.com < mina.levy@thekey.com >, rbehl@thekey.com < rbehl@thekey.com >, sdaoust@thekey.com < sdaoust@thekey.com >, andreas.kozak@thekey.com < andreas.kozak@thekey.com >, ethan.stein@thekey.com < ethan.stein@thekey.com >, tt@thekey.com < tt@thekey.com >, cpatel@thekey.com < cpatel@thekey.com >, bboxall@thekey.com < bboxall@thekey.com >, sspeirs@thekey.com < sspeirs@thekey.com >, shyanne.hansen@thekey.com < shyanne.hansen@thekey.com >, tyler.ferguson@thekey.com < tyler.ferguson@thekey.com >, cgerth@thekey.com < cgerth@thekey.com >, emanjarrez@thekey.com < emanjarrez@thekey.com >, claudia.vasquez@thekey.com < claudia.vasquez@thekey.com >, sdemers@thekey.com < sdemers@thekey.com >, mcaltagirone@thekey.com < mcaltagirone@thekey.com >, madonna.borger@thekey.com < madonna.borger@thekey.com >, knester@thekey.com < knester@thekey.com > Cc: b2b-collections@uber.com < b2b-collections@uber.com >, alex.abiog@uber.com < alex.abiog@uber.com > Hi, We still haven’t heard from you in regards to the outstanding balance associated with the THE KEY- CAN TO BE USED FOR BUSINESS PURPOSES ONLY Uber for Business account. We have sent you at least four prior emails regarding this overdue balance. The account is now 70+days past due and 16,551.02 CAD is owed. It’s with regret that we inform you that your balance has been turned over to a collection agency. Best regards, Irene Joyce Pineda Uber for Business Collections Team -- Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 TheKey.ca <U4B Account Statement - English_202405151204181111163.pdf>