Okay great- thank you! I will update my notes
On Thu, Jan 8, 2026 at 8:31 AM Timothy Thomas <tt@thekey.com> wrote:
> FYI
> ---------- Forwarded message ---------
> From: Donny Deshotels <donny.deshotels@thekey.com>
> Date: Wed, Jan 7, 2026 at 10:07 PM
> Subject: Re: GM Community Gate
> To: Timothy Thomas <tt@thekey.com>
>
>
> Tim,
>
> Community activities are counted when collateral is dropped off and
> recorded in SF for any type of account. The collateral is entered on a SF
> activity and must have a quantity of greater than 0. Let me know if you
> have any other questions or need more details.
>
> Donny
> VP, Data and Analytics
> *225.916.9227 *
>
>
> On Wed, Jan 7, 2026 at 5:43 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> Hi Donny,
>>
>> Are you able to confirm what the specific action is in SF that specifies
>> a GM Community activity, vs a regular sales activity?
>>
>> Thanks
>>
>
>> --
>>
>> *Tim Thomas*
>> Head of Midwest & Canada Divisions | *TheKey*
>> Mobile: 514.591.9387
>> [image: TheKey] <https://homecareassistance.com/>
>>
>