Re: Lang, June - Outstanding Invoice - Please Respond

Ok, when was the shift finalized ?

I will require a copy of this invoice to give to the client to review and
approve for payment.

Thank You!
*John Janiga*
Senior Accounts Receivable Specialist
*john.janiga@thekey.com <john.janiga@thekey.com>*
*408-647-7538 *
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>



On Thu, Aug 17, 2023 at 2:10 PM Sumira Suthesan <sumira.suthesan@thekey.com>
wrote:

> Hi John,
>
> The invoice is for a missed unfinalized shift that we didn't bill for in
> November 2022.
>
> We did not charge the client for this shift before.
>
> Thanks,
> Sumira
>
>
> On Thu, Aug 17, 2023 at 11:03 AM John Janiga <john.janiga@thekey.com>
> wrote:
>
>> I guess, I'm not sure what you mean.
>>
>> *John Janiga*
>> Senior Accounts Receivable Specialist
>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>> *408-647-7538 *
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>>
>> On Thu, Aug 17, 2023 at 2:02 PM John Janiga <john.janiga@thekey.com>
>> wrote:
>>
>>> OK, just for my knowledge base how is that best communicated to the
>>> client ?
>>>
>>> *John Janiga*
>>> Senior Accounts Receivable Specialist
>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>> *408-647-7538 *
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>>
>>> On Thu, Aug 17, 2023 at 2:01 PM Sumira Suthesan <
>>> sumira.suthesan@thekey.com> wrote:
>>>
>>>> HI John,
>>>>
>>>> The May 12 invoice is for unfinalized shifts. It was not part of the
>>>> semimonthly charge for Winnipeg clients.
>>>>
>>>> Thanks,
>>>> Sumira
>>>>
>>>> On Thu, Aug 17, 2023 at 10:54 AM John Janiga <john.janiga@thekey.com>
>>>> wrote:
>>>>
>>>>> Hello Team,
>>>>>
>>>>> Please see reply from Tara McDowell regarding client June Lang and
>>>>> auto debit.  Was this charge returned ? Client has PAD paperwork in clear
>>>>> care.
>>>>> Lang, June
>>>>> <https://hcawinnipeg.clearcareonline.ca/clients/1000000000041805/>
>>>>> 5752
>>>>> <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5752/>
>>>>> 05/12/2023 05/12/2023 $144.00 $0.00 $0.00 $0.00 $7.20 $151.20 $0.00
>>>>> $151.20
>>>>> $144.00 $0.00 $0.00 $0.00 $7.20 $151.20 $0.00 $151.20
>>>>>
>>>>> Tara McDowell
>>>>> 1:46 PM (6 minutes ago)
>>>>> to me
>>>>>
>>>>> Thank you for your email. How did we end up with a balance when we are
>>>>> on auto debit??
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Tara Lang-McDowell
>>>>>
>>>>> E-Commerce Sales Manager/CPG Projects Coordinator
>>>>>
>>>>> Buddeez, Inc
>>>>>
>>>>> Office: 636-744-1909
>>>>>
>>>>> Mobile: 314-644-8180
>>>>>
>>>>> Fax: 636-583-4357
>>>>>
>>>>> Thank you!
>>>>> *John Janiga*
>>>>> Senior Accounts Receivable Specialist
>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>> *408-647-7538 *
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: Tara McDowell <tara.mcdowell@buddeez.com>
>>>>> Date: Thu, Aug 17, 2023 at 1:46 PM
>>>>> Subject: RE: Lang, June - Outstanding Invoice - Please Respond
>>>>> To: John Janiga <john.janiga@thekey.com>
>>>>>
>>>>>
>>>>> Thank you for your email. How did we end up with a balance when we are
>>>>> on auto debit??
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> Tara Lang-McDowell
>>>>>
>>>>> E-Commerce Sales Manager/CPG Projects Coordinator
>>>>>
>>>>> Buddeez, Inc
>>>>>
>>>>> Office: 636-744-1909
>>>>>
>>>>> Mobile: 314-644-8180
>>>>>
>>>>> Fax: 636-583-4357
>>>>>
>>>>> tara.mcdowell@buddeez.com
>>>>>
>>>>>
>>>>>
>>>>> *From:* John Janiga <john.janiga@thekey.com>
>>>>> *Sent:* Thursday, August 17, 2023 12:41 PM
>>>>> *To:* Tara McDowell <tara.mcdowell@buddeez.com>
>>>>> *Subject:* Lang, June - Outstanding Invoice - Please Respond
>>>>>
>>>>>
>>>>>
>>>>> Hello Tara,
>>>>>
>>>>>
>>>>>
>>>>>  Our records indicate the invoices listed below are outstanding.
>>>>> Please let us know the status of payment so I may update our records
>>>>> accordingly.
>>>>>
>>>>>
>>>>>
>>>>> Past Due Invoices
>>>>>
>>>>> *Lang, June
>>>>> <https://hcawinnipeg.clearcareonline.ca/clients/1000000000041805/>*
>>>>>
>>>>> 5752
>>>>> <https://hcawinnipeg.clearcareonline.ca/accounting/billing/receivables/invoice/5752/>
>>>>>
>>>>> 05/12/2023
>>>>>
>>>>> 05/12/2023
>>>>>
>>>>> $144.00
>>>>>
>>>>> $0.00
>>>>>
>>>>> $0.00
>>>>>
>>>>> $0.00
>>>>>
>>>>> $7.20
>>>>>
>>>>> $151.20
>>>>>
>>>>> $0.00
>>>>>
>>>>> $151.20
>>>>>
>>>>> *$144.00*
>>>>>
>>>>> *$0.00*
>>>>>
>>>>> *$0.00*
>>>>>
>>>>> *$0.00*
>>>>>
>>>>> *$7.20*
>>>>>
>>>>> *$151.20*
>>>>>
>>>>> *$0.00*
>>>>>
>>>>> *$151.20*
>>>>>
>>>>>
>>>>>
>>>>> Please contact me directly if you have any questions or concerns.
>>>>>
>>>>>
>>>>>
>>>>> Thank You,
>>>>>
>>>>>
>>>>>
>>>>> *John Janiga*
>>>>>
>>>>> Senior Accounts Receivable Specialist
>>>>> *john.janiga@thekey.com <john.janiga@thekey.com>*
>>>>>
>>>>> *408-647-7538 *
>>>>>
>>>>> *TheKey.com <https://www.thekey.com/>*
>>>>>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>>
>>>>> This e-mail, including any files attached to it, may contain
>>>>> confidential and/or proprietary information of Buddeez, Inc. If you have
>>>>> received this transmission and you are not the intended recipient, please
>>>>> promptly notify the sender by return email and delete this message.
>>>>> This e-mail, including any files attached to it, may contain
>>>>> confidential and/or proprietary information of Buddeez, Inc. If you have
>>>>> received this transmission and you are not the intended recipient, please
>>>>> promptly notify the sender by return email and delete this message.
>>>>>
>>>>