Thanks; let's monitor this closely obviously. Do either of our client's
children have legal authority over the client?
On Fri, Sep 30, 2022 at 8:11 AM Timothy Thomas <tt@thekey.com> wrote:
> Fyi.
>
> ---------- Forwarded message ---------
> From: Cheryl Cartwright <ccartwright@thekey.com>
> Date: Fri, Sep 30, 2022 at 11:06 AM
> Subject: Donna Hammar
> To: Timothy Thomas <tt@thekey.com>
>
>
> Good Morning Tim,
>
> On Sept. 27th around 4:30pm our client Donna Hammar was transferring from
> commode to bed when she had a fall. Our caregiver Rhoda was with her and
> assisting in the transfer along with a ceiling pole transfer aid. Donna has
> stage 4 brain cancer and can become dizzy and disoriented at times. The
> transfer pole has been an invaluable tool and Donna has used it
> successfully with her caregiver over the last few months. On the 27th
> however Donna lost her grip and fell away from the caregiver and pole onto
> the floor. The caregiver was not able to catch Donna. 911 was called and
> Donna was taken to the hospital where she was diagnosed with a fractured
> pelvis.
>
> In speaking with Donna's son and daughter-in-law there was complete
> understanding about what had happened and with Donna's current prognosis
> they knew this was possible at some point. HCA has advocated many times for
> a second person and has overnight support in place with the live-in
> caregiver because Donna is a fall risk. Lori, Donna's daughter has denied
> this many times and has tried to limit our care as much as possible. In
> fact, she wanted to cancel support when the pole was installed. Lori is now
> threatening to sue HCA for her mother's fall, blaming us for what happened.
>
> Please let me know if you have any questions about this .
>
> Cheryl
>
> --
> *Cheryl Cartwright*
> Director of Care
> Home Care Assistance
> Office: 416-488-8777 <4164888777>
> Toronto, ON (EST)
> torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
> ---
> Read Our Testimonials <https://homecareassistance.com/reviews>
> Join Our Newsletter
> <https://homecareassistance.com/healthy-longevity-newsletter>
> We Are Hiring! <https://homecareassistance.com/careers>
> <https://homecareassistance.com/>
> Champions of Longevity
> ccartwright@homecareassistance.com
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>