Hi Cheryl, Yes, Thank you for sharing all the details. I am checking with my Senior regarding this, I will update you asap. Warm Regards, Subham Banerjee Service Desk Engineer Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com
On
Mon, 22 Jul at 4:39 PM
, CherylCartwright <ccartwright@homecareassistance.com> wrote:
You’ve asked me for Kristal’s details but she doesn’t have details. This is my point. I want to transfer Poulami’s cell phone to her. What do you need for that. There is no handset.
Poulami’s last day is Thursday July 25th and her number is +12894121441
She works for the Toronto office as does Kristal. The name on the phone needs to be changed to Kristal Parris and the phone and it’s number to be assigned to her.
On Mon, Jul 22, 2024 at 5:10 PM Subham Banerjee <itsupport@thekey.com> wrote:
Hi Cheryl,
Good Afternoon!
Thank you for reaching out to IT Help Desk, Kindly provide below details to proceed further:
1. Telephone Details of Poulami Shah : Make and Model of the handset: Sl. No.:
Office Location : Work Cell Contact number :
2. Last Working day of Poulami Shah:
3. Telephone Details of Kristal Parris : Make and Model of the handset: Sl. No.: Office Location : Work Cell Contact number :
Warm Regards,
Subham Banerjee
Service Desk Engineer
Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com
TheKey.com
On
Mon, 22 Jul at 4:03 PM
, CherylCartwright <ccartwright@homecareassistance.com> wrote:
Good afternoon,
Kristal Parris who started with us two months ago has been unable to use 8x8 and despite many emails sent but their office this issue has. Pt been resolved. Kristal is still using her personal phone which is unacceptable.
In two days, Poulami Shah is leaving TheKey and we would like her phone to be transferred to Kristal so she can finally have a working device. What do you need from us to switch Poulami’s name to Kristal’s ?
Thanks,
Cheryl