Hi Tim, Yes, this is possible. Would need to know the structure (press 1, press 2, etc. and where those choices are to be routed) and the verbiage to be used for the automated attendant. Thanks, Mark Warner
On
Wed, 16 Oct at 10:26 AM
, Timothy Thomas <tt@thekey.com> wrote:
---------- Forwarded message --------- From: Timothy Thomas <tt@thekey.com> Date: Wed, Oct 16, 2024 at 9:14 AM Subject: Toll Free Number Canada To: Mark Warner <mark.warner@thekey.com>
Hi Mark,
Is it possible to add an auto attendant to our toll free line listed on thekey.ca? We're getting a lot of caregiver calls funneling to our inquiry team. How is this handled on the US line?
Thanks!
Tim Thomas Head of Midwest & Canada Divisions | TheKey
Mobile: 514.591.9387