Tentatively Accepted: Care Management Training - Canada @ Tue May 17, 2022 1pm - 2pm (EDT) (Timothy Thomas)

Dennis Fancy has replied "Maybe" to this invitation.

Title: Care Management Training - Canada
Good morning, Cheryl Cartwright, GM of our HCA Toronto office and  
former care manager extraordinaire, will be hosting a training session on  
May 10th at 1pm EST. Please see the agenda below.Intake call The value  
in acting like a resource and making the call less salesy subtly.Why is the  
client calling? Who is the care for and how urgent is the care?Is your  
office really capable of making this a success? Minimums and consistency  
play a large role here.Growing current clientsLow hanging fruit,  
essentially free money.Helps the client see we are on top of their care and  
adds value and trust.Getting ahead of decisions like moving someone into  
LTC.LeadsFollow up, follow up and follow up more.How to manage resistant  
clients if they can afford the services – trouble shooting.Service  
RecoveryHow to retain a client when things fail.How has the pandemic shaped  
your world today and how can we continue to add value despite some  
restrictions If you would like to include other members of your team  
please feel free to add them to the invitation. We hope you can make  
it!Best,Tim
When: Tue May 17, 2022 1pm – 2pm Eastern Time - Toronto

Joining info: Join with Google Meet
https://meet.google.com/xyn-xeaz-tai?hs=224

Join by phone
(CA) +1 226-316-7785 (PIN: 924437620)

More phone numbers: https://tel.meet/xyn-xeaz-tai?pin=8578446082230&hs=0

Calendar: Timothy Thomas
Who:
     * Timothy Thomas - organizer
     * mlicoudis@homecareassistance.com
     * sdemers@homecareassistance.com
     * djacobs@homecareassistance.com
     * ccartwright@homecareassistance.com
     * tcleland@homecareassistance.com
     * sydney.liu@thekey.com
     * lfancy@homecareassistance.com
     * dfancy@homecareassistance.com
     * sspeirs@homecareassistance.com
     * corosa@homecareassistance.com
     * sbrocal@homecareassistance.com
     * lvinluan@homecareassistance.com
     * ssousa@homecareassistance.com
     * jfewchuk@homecareassistance.com
     * poulami.shah@homecareassistance.com
     * Angie Kunnath
     * allison.brennan@thekey.com
     * joey.taylor@homecareassistance.com
     * taneshia.persaud@thekey.com
     * cgerth@homecareassistance.com
     * arockia.alphonse@thekey.com


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