Hi Tim, I just confirmed with Google, and after the transfer a new Calendar will appear in your Calendar list containing the events transferred. "The release or transfer starts approximately 10 minutes later and can last 15 minutes. After a transfer, a new secondary calendar with the former user’s events appears in the calendar list of the new owner." So I have started the transfer of ownership, and you should see a new Calendar appear in your list within half an hour. Thank you, Aaron Worob Network/Systems Administrator aaron.worob@thekey.com
On
Mon, 19 Aug at 4:52 PM
, Aaron Worob <itsupport@thekey.com> wrote:
Hi Tim:
I'm not 100% sure how the ownership transfer looks on the user end. For Drive ownership transfer, Google creates a separate folder for the user receiving the ownership of documents. I'm working on confirming if the events would simply show up on your calendar, or if they would be in a separate calendar entry available to you.
Please allow me some time to test how this works, so I don't cause a mess on your personal calendar.
Thank you,
Aaron Worob
Network/Systems Administrator
aaron.worob@thekey.com
On
Mon, 19 Aug at 4:29 PM
, Timothy Thomas <tt@thekey.com> wrote:
Thanks Aaron.
If you transfer ownership would there by any way identify those meetings? If not, I think it's best to cancel all future events.
On Mon, Aug 19, 2024 at 4:26 PM Aaron Worob <itsupport@thekey.com> wrote:
Hi Tim,
We don't have any sort of mechanism to provide you access to Jennifer's calendar as a separate calendar, but what I can do is transfer ownership of Jennifer's Calendar to you, so all of the events/meetings that she owns will be migrated to your calendar.
Alternatively, if we're only looking to cancel future events that are owned by Jennifer, we have an option to do that.
Please let me know which would work best for you.
Thank you,
Aaron Worob
Network/Systems Administrator
aaron.worob@thekey.com
On
Mon, 19 Aug at 3:25 PM
, Anjana Gopalakrishnan <itsupport@thekey.com> wrote:
Hi Timothy,
Your support ticket #922017 has been escalated to our senior team to ensure you receive the highest level of expertise and a swift resolution. You'll be contacted directly by a senior support specialist with updates and further assistance. For real-time updates, feel free to click on https://hca.freshdesk.com/helpdesk/tickets/922017. We appreciate your patience and are here to ensure your satisfaction.
Warm Regards,
Anjana G(She/Her)
Service Desk Engineer
Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com
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