Hi Michele,
We received your payment last week, thank you for that. I am currently
working on posting the payment to your account but it is taking a little
longer than expected due to our move over to our new system this week.
There is nothing to do on your end and I will keep you updated with my
progress. I will send you a paid receipt as soon as it is posted. Thank
you for your patience and sorry for the inconvenience!
Cynthia Lum
Client Account Specialist
* Please note my email has changed: *
clum@thekey.com <https://brand.thekey.com/esg/clum@thekey.com>
408-669-5030
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>
On Thu, May 16, 2024 at 12:12 PM Joey Taylor <joey.taylor@thekey.com> wrote:
> Good After Michele,
>
> I have CCd the billing team in this email, they will be able to help you
> resolve this.
> @TheKey Billing <billing@thekey.com> Please get back to MIchele with a
> copy of the paid invoice.
>
> Thank you,
>
> On Thu, May 16, 2024 at 3:04 PM Michele Donato <micheledonato61@gmail.com>
> wrote:
>
>> Hello! Although I did the wire transfer last Friday I am still receiving
>> the invoices. Could you please correct on your end and also could I please
>> get a receipt?
>> Thank you so much
>> Michele Donato
>>
>
>
> --
>
> Joey Taylor
>
> *Directeur Général/**General Manager*
>
> 514-907-5065
>
> TheKey.ca <https://thekey.ca/>
>
> [image: TheKey]
>