The Key (Home Care Assistance)/Amazon Business Smoke Order US & Canada

Hi all -


Thank you again for the time today and for all of your efforts to launch Amazon Business with Coupa Punchout. Below are the notes & action items related to the smoke order and I have also included some of the key resources we discussed as a reference below.


Reference Material Page<https://view-su2.highspot.com/viewer/64d237e793cdd7c7133ea1f2>

Meeting Notes
Smoke Order:

  *   US: PO# US1 & US2 were successfully received by Amazon Business. Invoices received in Coupa!
     *   Apologies for the duplicate order, I can help walk through the return process if you would like!
  *   Canada: @anotte.francois@thekey.com<mailto:anotte.francois@thekey.com> to confirm PO once sent
Launch to all Users: 1/15/24 and we have our call set to review in case there are questions!

  *   @anotte.francois@thekey.com<mailto:anotte.francois@thekey.com> to confirm full US & CA user list


Next Steps

User Adds US: The Key Team to send an email to the below users with next steps in order to accept their invite and gain access to Coupa for US & Canada accounts using the blurb below for both US & Canada

Addresses for US & CA: Maryna to pull list of coupa addresses and confirm with Andy so it can be updated in Coupa

ACH Setup: The Key/CCC to configure ACH in Payables system prior to go live for US & Canada - See link for how to find Amazon's Remittance Info<https://urldefense.com/v3/__https:/view-su2.highspot.com/viewer/6423432e7737eb58fb5df6df__;!!E7pgWpkb1EQZGRdh0x0!-2tFynZZoGuPcv_iAommoqdaerRIuf9Z8IYWbSBXdFbAg3FOAz3M2cwe6WwVgxlpxv68aM85LfmYBTOOKvv_c6-Qzho$>

Supplier Set Up<https://urldefense.com/v3/__https:/m.media-amazon.com/images/G/01/BISS/B2B/pdfs/PBI_Supplier_Setup_7.26.2022.pdf__;!!E7pgWpkb1EQZGRdh0x0!-2tFynZZoGuPcv_iAommoqdaerRIuf9Z8IYWbSBXdFbAg3FOAz3M2cwe6WwVgxlpxv68aM85LfmYBTOOKvv_4425iU4$>

Amazon W9<https://urldefense.com/v3/__https:/m.media-amazon.com/images/G/01/BISS/B2B/pdfs/4A_-_AMAZON_CAPITAL_SERVICES_INC_W9.pdf__;!!E7pgWpkb1EQZGRdh0x0!-2tFynZZoGuPcv_iAommoqdaerRIuf9Z8IYWbSBXdFbAg3FOAz3M2cwe6WwVgxlpxv68aM85LfmYBTOOKvv_UOfxk_4$>

Amazon Capital Affirmation Letter<https://urldefense.com/v3/__https:/m.media-amazon.com/images/G/01/BISS/B2B/pdfs/Amazon_Capital_Service_Inc_Bank_Letter_X6308_07.12.22_1.pdf__;!!E7pgWpkb1EQZGRdh0x0!-2tFynZZoGuPcv_iAommoqdaerRIuf9Z8IYWbSBXdFbAg3FOAz3M2cwe6WwVgxlpxv68aM85LfmYBTOOKvv_gKJ4VS0$>

Past Due Balances: Anotte to review attached file for past due invoices (not through Coupa) for US and please let us know if you have questions on how to get payment issued. Without payment, there is the potential the credit line will be suspended. I've attached a how to guide for how to pull PDF copies as well



User Add Info

Users to Contact US:

jallen@thekey.com

aturbin@thekey.com

mohammad.rahamathulla@thekey.com

sortiz@thekey.com

kimberly.kawczynski@thekey.com

miriam.valiente@thekey.com

trent.hartranft@thekey.com

bhuvaneshwari.sadananda@thekey.com

dvalmonte@TheKey.com


Blurb to send to retail accounts - US

ACTIVATE YOUR ACCOUNT

You have been identified as a user that is currently using your email in an Amazon account, therefore, you need to first accept an invite to get access to The Key corporate Amazon Business account prior to purchasing.



Please click the invite link sent to your The Key email and follow the instructions to get access to the corporate account.



Need Help?

Please refer to the linked guide<https://view-su2.highspot.com/viewer/658061d38c15f514f1cd9c5d> and follow prompts to either split your account or merge into the main business account. If you choose to split, you will need to use a personal email not being used on Amazon today that isn't your The Key email. If you need to speak with the support team, contact Tyler (copied) or contact Amazon Business Customer Support online<https://www.amazon.com/gp/help/contact-us?> or by phone at 866-486-2360.


Users to Contact CA:
sspeirs@thekey.com
joey.taylor@thekey.com
cterlesky@thekey.com
ccartwright@thekey.com<mailto:ccartwright@thekey.com>


Blurb to send to retail accounts - Canada

ACTIVATE YOUR ACCOUNT

You have been identified as a user that will need to place orders through Coupa, therefore, you need to first accept an invite to get access to The Key corporate Amazon Business account prior to purchasing.



Please click the invite link sent to your The Key email and follow the instructions to get access to the corporate account.



Need Help?

Please refer to the linked guide<https://view-su2.highspot.com/viewer/658061d38c15f514f1cd9c5d> and follow prompts to join the main business account. If you need to speak with the support team, contact Jennifer (copied) or contact Amazon Business Customer Support online<https://www.amazon.com/gp/help/contact-us?> or by phone at 866-486-2360.


Abby Drevik
Solutions Consultant
[cid:image001.png@01DA43A3.95B0C090]
865-306-2361  |  adrevik@amazon.com