Re: Village Manor Waterdown

Update- I called Village Manor. I wasn't able to speak with the General
Manager, Zahra but I was provided her email address. I have emailed the
contract to Zahra


*Taylor Cleland* | Client Solution Manager

*Home Care Assistance *
70 Richmond St. E | Toronto, ON M5C 1N8
Phone: 416- 488- 8777 ext. 1
tcleland@thekey.com
www.torontohomecareassistance.ca



On Wed, Dec 28, 2022 at 12:30 PM Timothy Thomas <tt@thekey.com> wrote:

> I've updated the contract. Taylor is reaching out to the director in order
> to execute this asap and start working on the shifts.
>
> On Wed, Dec 28, 2022 at 11:46 AM Amanda Ilines <amanda.ilines@thekey.com>
> wrote:
>
>> Thanks so much Taylor for calling! I can likely call tomorrow if you
>> aren't able to call today and if they aren;t getting staffing until
>> tomorrow. Here is the link for the staffing contract template. I filled it
>> in for Village Manor but I am not sure what pricing we should do or what
>> pricing park ave currently gets.
>>
>>
>> https://docs.google.com/document/d/1ehvrUAOnVkDloitDsGHD5Msg-RNKV_G3/edit?usp=sharing&ouid=117455947801342333185&rtpof=true&sd=true
>>
>> On Wed, Dec 28, 2022 at 11:28 AM Taylor Cleland <tcleland@thekey.com>
>> wrote:
>>
>>> I can give Village Manor Waterdown a call. I don't have a copy of the
>>> staffing contract, may someone send me the contract?
>>>
>>>
>>>
>>> *Taylor Cleland* | Client Solution Manager
>>>
>>> *Home Care Assistance *
>>> 70 Richmond St. E | Toronto, ON M5C 1N8
>>> Phone: 416- 488- 8777 ext. 1
>>> tcleland@thekey.com
>>> www.torontohomecareassistance.ca
>>>
>>>
>>>
>>> On Wed, Dec 28, 2022 at 11:24 AM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Taylor, are you ok with this? Do you have a copy of the staffing
>>>> contract?
>>>>
>>>> @Joey Taylor <joey.taylor@thekey.com> can assist you with this
>>>> if needed.
>>>>
>>>> On Wed, Dec 28, 2022 at 10:33 AM Amanda Ilines <
>>>> amanda.ilines@thekey.com> wrote:
>>>>
>>>>> Hi Taylor,
>>>>>
>>>>> No, it would be a separate contract.
>>>>>
>>>>> Is there any chance you can call through to Village Manor Waterdown
>>>>> and see if we can get the contract sent to them and signed? Maybe just ask
>>>>> for the Executive Director. I have never worked with this community before.
>>>>> I have lost my voice as I have the flu today.
>>>>>
>>>>> I am assuming we will keep the same pricing as Park Ave, as they are
>>>>> sister properties.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> On Wed, Dec 28, 2022 at 10:28 AM Taylor Cleland <tcleland@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Everyone,
>>>>>>
>>>>>> When I returned to work from my time off from December 14th to 18th,
>>>>>> I was told to enter them in salesforce and push it through to clear care so
>>>>>> I was under the impression the contract had already been signed and that we
>>>>>> were just waiting for shift requests.
>>>>>>
>>>>>> I was told the referral would be under Park Avenue Manor- would their
>>>>>> contract be associated with Village Manor Waterdown?
>>>>>>
>>>>>>
>>>>>> *Taylor Cleland* | Client Solution Manager
>>>>>>
>>>>>> *Home Care Assistance *
>>>>>> 70 Richmond St. E | Toronto, ON M5C 1N8
>>>>>> <https://www.google.com/maps/search/70+Richmond+St.+E+%7C+Toronto,+ON+M5C+1N8?entry=gmail&source=g>
>>>>>> Phone: 416- 488- 8777 ext. 1
>>>>>> tcleland@thekey.com
>>>>>> www.torontohomecareassistance.ca
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Wed, Dec 28, 2022 at 10:10 AM Amanda Ilines <
>>>>>> amanda.ilines@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Pauli,
>>>>>>>
>>>>>>> This lead went right through to Taylor and she closed it and pushed
>>>>>>> through clear care. As far as I know, she had the contract signed with them.
>>>>>>>
>>>>>>> I am not sure what rate was discussed.
>>>>>>>
>>>>>>> Taylor - can you advise?
>>>>>>>
>>>>>>> On Wed, Dec 28, 2022 at 10:07 AM Poulami Shah <
>>>>>>> poulami.shah@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hi Amanda,
>>>>>>>>
>>>>>>>> Do you know the billing rate for Village Manor Waterdown, do we
>>>>>>>> have a contract signed with them. We have a bunch of housekeeping shift
>>>>>>>> requests from them, It looks there is a potential for a long term shift
>>>>>>>> request as we are already servicing Park Avenue Manor (it was referred by
>>>>>>>> Shannon from PAM).
>>>>>>>>
>>>>>>>> *Best regards*
>>>>>>>> *Pauli Shah*
>>>>>>>> *Client Success Manager*
>>>>>>>> *Home Care Assistance *
>>>>>>>> *Serving Oakville, Mississauga, Burlington, Waterloo & Wellington
>>>>>>>> region*
>>>>>>>> 375 University Ave E, Waterloo, ON, N2K3M7
>>>>>>>> <https://www.google.com/maps/search/375+University+Ave+E,+Waterloo,+ON,+N2K3M7?entry=gmail&source=g>
>>>>>>>> Tel: 289-412-1441
>>>>>>>> 2525 Old Bronte Rd, Suite 212, Oakville, ON,
>>>>>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>L6M
>>>>>>>> 4J2
>>>>>>>> <https://www.google.com/maps/search/2525+Old+Bronte+Rd,+Suite+212,+Oakville,+ON,%C2%A0+L6M+4J2?entry=gmail&source=g>
>>>>>>>> Tel: 905-337-1200
>>>>>>>>
>>>>>>>>
>>>>>>>> *Champions of Aging Well*
>>>>>>>>
>>>>>>>> *www.**H**o
>>>>>>>> <https://sgnldomain.online/click?redirect=http%3A%2F%2Fhomecareassistancewaterloo.ca%2F&dID=1615736316512&linkName=o>*
>>>>>>>>
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>>>>>>>>
>>>>>>> --
>>>>>>> Amanda Ilines
>>>>>>> Home Care Liaison
>>>>>>>
>>>>>>> amanda.ilines@TheKey.com
>>>>>>>
>>>>>>> (437) 217-5861
>>>>>>> TheKey.com
>>>>>>>
>>>>>>> --
>>>>> Amanda Ilines
>>>>> Home Care Liaison
>>>>>
>>>>> amanda.ilines@TheKey.com
>>>>>
>>>>> (437) 217-5861
>>>>> TheKey.com
>>>>>
>>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>> (514) 591-9387
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>
>>
>> --
>> Amanda Ilines
>> Home Care Liaison
>> *Please note my email has changed:*
>> amanda.ilines@TheKey.com <Amanda.Ilines@TheKey.com>
>> (437) 217-5861
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>