Going forward, we are to charge Marieanne. Marieanne shall refund her share
to Natalie.
On Mon, Apr 17, 2023 at 7:05 AM Timothy Thomas <tt@thekey.com> wrote:
> So how should Dominique respond to Nathalie? Are you refunding her card
> and charging Mariannes instead?
>
> On Mon, Apr 17, 2023 at 10:00 AM Vincenzo Nesparoli <
> vincenzo.nesparoli@thekey.com> wrote:
>
>> I spoke to Marieanne Zalzal. She provided her credit card details and
>> mobile number. No point calling the home line. Mother suffers from
>> alzheimer. We are good!
>>
>> On Mon, Apr 17, 2023 at 6:41 AM Dominique Jacobs <djacobs@thekey.com>
>> wrote:
>>
>>> Hello all,
>>>
>>> Not sure why she thought payment was via cheque? Can this be followed up
>>> on please?
>>>
>>> I've told her we don't normally accept payment via cheque but would have
>>> someone follow up with her today.
>>>
>>> Thanks so much
>>> Dom
>>>
>>> [image: TheKey]
>>> Dominique Jacobs
>>>
>>> *Client Care Manager/Licensed Practical Nurse*
>>>
>>> *Gestionnaire des soins/**Infirmière auxiliaire*
>>>
>>> Tel: 514.907.5065 | Fax: 514.221.4265
>>>
>>> djacobs@TheKey.com | TheKey.ca <https://thekey.ca/>
>>>
>>>
>>> ---------- Forwarded message ---------
>>> From: Nathalie Zalzal <nat.zalzal01@gmail.com>
>>> Date: Thu, Apr 13, 2023 at 5:40 PM
>>> Subject: Payment for Mr. And Mrs. Zalzal
>>> To: Dominique Jacobs <djacobs@thekey.com>, Stephanie Demers <sdemers@
>>> thekey.com>, marianne zalzal <mariannezalzal@icloud.com>
>>>
>>>
>>> Hi Dominique,
>>> I noticed that there was a payment taken out of my Visa card. We were
>>> to pay you by cheque and the visa was written down but not to be used. Is
>>> there any way to refund this and send the bill to my sister? If not I can
>>> ask my sister for this time only to pay me.
>>> Regards,
>>> Nathalie
>>>
>>> Sent from my iPhone
>>>
>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>