Woo! Great work everyone!!
On Thu, Oct 20, 2022 at 10:31 AM Charles Terlesky <
cterlesky@homecareassistance.com> wrote:
> AMAZING!! What an excellent report - congratulations team - you're all
> crushing it!
>
> Cheers,
> Chuck
>
> ---------- Forwarded message ---------
> From: Medallia Feedback <noreply@medallia.com>
> Date: Thu, Oct 20, 2022 at 6:00 AM
> Subject: Weekly Caregiver Promoter Report
> To: <cterlesky@thekey.com>
>
>
> This is a new report that includes your division's caregivers promoters,
> scores of 9 or more, and their comments from the prior 7 days.
>
> This is designed to help you share success with your team.
>
> Email ahodges@thekey.com with any issues or questions.
> View My Dashboard
> <https://hca.medallia.com/sso/hca/dashboard.do?v=bUH%2AWc3%2A_UbXMmNLc0RW5%2AaBXFUNmUl.plcvS_2O0Enr2YqHID.02pOVZpf431948>
>
> Business Unit Field Caregiver Tenure Responsedate Link to Response CG NPS
>
> Toronto
> Less Than 4 Weeks
> 10/19/22 6:57 AM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=150600>
> 10
> Reason for CG NPS Score
> I really like to help people cause that’s makes me feel happy.
> Toronto
> 3 Years or More
> 10/18/22 12:26 PM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=152486>
> 9
> Reason for CG NPS Score
> Madam Cheryl (director of care ) and Kathryn Nester ( caregiver
> ambassador) and the rest of the staff are very kind and considerate.
> Toronto
> 12 Weeks - Less Than 26 Weeks
> 10/19/22 12:55 PM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=152800>
> 10
> Reason for CG NPS Score
> Service by Meera, Amrita and June Is very nice very helpful team.
> Toronto
> 2 Years - Less Than 3 Years
> 10/19/22 7:12 AM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=152809>
> 10
> Reason for CG NPS Score
> They are very approachable..understanding and easy to reach out
> Toronto
> 4 Weeks - Less Than 8 Weeks
> 10/19/22 1:43 PM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=152816>
> 10
> Reason for CG NPS Score
> Home Care Assistance has reliable supervisors they always answer to
> questions when I am having difficulty in a polite manner and efficient way
> Vancouver
> 1 Year - Less Than 2 Years
> 10/18/22 2:16 PM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=149682>
> 10
> Vancouver
> 3 Years or More
> 10/14/22 11:07 AM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=151226>
> 10
> Reason for CG NPS Score
> I work for a very Caring company.
> Vancouver
> 3 Years or More
> 10/14/22 7:17 AM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=151227>
> 10
> Reason for CG NPS Score
> Office staff are pleasant, reasonable and understanding. Caseworkers been
> accomodating and helpful.
> Vancouver
> 12 Weeks - Less Than 26 Weeks
> 10/15/22 3:05 PM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=151582>
> 10
> Reason for CG NPS Score
> They give us more convenient time & more extra time for work.Responds for
> caregiver needs.
> Vancouver
> 4 Weeks - Less Than 8 Weeks
> 10/16/22 7:38 AM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=151854>
> 10
> Reason for CG NPS Score
> Good company
> Winnipeg
> 12 Weeks - Less Than 26 Weeks
> 10/17/22 9:16 AM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=149314>
> 10
> Reason for CG NPS Score
> Staff are very understanding and kind.
> Winnipeg
> 26 Weeks - Less Than 1 Year
> 10/14/22 8:16 AM
> Go to Response
> <https://hca.medallia.com/sso/hca/respInvForm.do?surveyid=151220>
> 9
> Reason for CG NPS Score
> Very good quality care for people and family who love to stay in the
> comfort of their home
>
>
>
> --
> Chuck Terlesky B.A., CCPE
> General Manager/Regional Caregiver Ambassador for Canada
> Home Care Assistance Calgary
> Home Care Assistance Winnipeg
> Office Calgary: 403-301-3777
> Office Winnipeg: 204-489-6000
> 37 Richard Way SW, Unit 305
> Calgary, AB. T3E 7M8
>
> HomeCareAssistanceCalgary.ca
> HCAWinnipeg.ca
> Click Here <https://linktr.ee/hcacalgary> For Information
> ---
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> Champions of Longevity
>
--
*Kathryn Nester*
*Caregiver Ambassador*
Home Care Assistance
Office: 416-488-8777 <4164888777>
Toronto, ON (EST)
torontohomecareassistance.ca <https://www.torontohomecareassistance.ca/>
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