Weekly VA Metrics 8/7/25

Hi All,

 

Please see attached for the weekly VA metrics for Week of 08/07/25, viewed
from a Billing and Accounts Receivable perspective, as well as the
Year-to-Date (YTD) VA stats (excel sheet provided).

As a reminder, our credentialing is completed at the state level, meaning we
are approved to operate under a specific Tax ID and NPI within that state.

If a location within the same state is operating under a different Tax ID or
NPI, it may not automatically be covered under our existing credentialing.
As a result, it's possible to have some locations credentialed and others
not, even within the same state.

Example: This is currently the case in South Carolina and Ohio.

Let's continue focusing on expanding within the markets where we are already
credentialed to ensure compliance and efficient onboarding.

Credentialing Updates:

We've updated our VA Credentialing Spreadsheet and added a new tab labeled
Full NPI List to make it easier to identify NPIs in a more user-friendly
format. This should help eliminate any confusion surrounding NPIs.
<https://docs.google.com/spreadsheets/d/1l_-lxC0geZ9Qp3Ta1Vb9et3M0LglhqDpJ2b
Yhw0PoSQ/edit?usp=sharing> Link Located Here.

 

Quick Reminders Regarding NPIs:

*	NPI Changes as of August 2024:

*	TheKey of California: Updated from NPI 1851647374 to 1700539632.

*	Current authorizations under the old NPI remain valid and will
transition upon renewal.
*	New and renewed authorizations are being processed under the updated
NPI.

*	TheKey of Washington: Correct NPI is 1811640139 (previously using
California's old NPI). There are no issues with addresses in Triwest.

 

We've also included a quick FAQ guide in the attached PowerPoint to address
common questions and help guide you on how to best get updates for VA
credentialing, authorizations, and other related topics.

 

As always, our team is committed to maintaining a strong, transparent, and
collaborative relationship. We've built tools like the credentialing tracker
and weekly metrics to provide real-time visibility, and we're always happy
to provide additional support where needed.

 

Please let me know if you have any questions. If you'd like to set up a
touchpoint to review the metrics together, I'd be happy to coordinate a time
that works for everyone.

 

Thank you to those who have already reached out to schedule time and ask
questions-it's great to see the initiative to gain clarity and ensure we're
all aligned on the process.

 

 

 

Best Regards,

 

Miranda Norman

Claims and Submissions Manager | TheKey

Direct Line: 901-593-1433

 

 <http://www.thekey.com/>