I'm sorry about that, Tim! I am looping in @David Wilson
<david.wilson@thekey.com> as I have not seen any communication and pinged
him as well.
Best,
On Thu, Dec 19, 2024 at 5:32 AM Timothy Thomas <tt@thekey.com> wrote:
> Good morning,
>
> The Canadian team has submitted several tickets regarding an extended app
> outage in Canada and we have not heard back.
>
> Caregivers are unable to clock in / out since Tuesday evening.
>
> Please provide us with an update.
> Thank you.
>
>
> *Tim Thomas*
> Head of Midwest & Canada Divisions | *TheKey*
> Mobile: 514.591.9387
> [image: TheKey] <https://www.thekey.com/>
>
Audra Williams
Director, Divisional Operations
(425) 757-7027
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>