Re: Next Steps TheKey/altomedic/AlayaCare

Hi Tim,

Hopefully you got good news yesterday.  Regardless, I think we should look to book some demos.  My team is on the road for the next several weeks so schedules will become more challenging.

Let me know what you think.

Best,

Nick Wilson
Regional Director
M: (416) 797-6784
www.alayacare.com<http://www.alayacare.com/>

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On Wed, Aug 13, 2025 at 3:20 PM, Tim Thomas <tt@thekey.com<mailto:tt@thekey.com>> wrote:
NOTICE - EXTERNAL EMAIL | Think before clicking links or opening attachments | security@alayacare.com _________________________________________________________
The deadline for submission was extended to the 20th, so no news yet.

Re: Chris and Emily, yes go ahead, no issue on my end.

On Wed, Aug 13, 2025 at 11:17 AM Nick Wilson < nick.wilson@alayacare.com<mailto:nick.wilson@alayacare.com>> wrote:

Hi All,

Madie mentioned it might be as early as today when you understand how you ranked on your RFP submission.  Eager to get the details when you have a moment or can we schedule a call later this week.  I want to keep these tight timelines top of mind.

Separately, Tim; Chris Gerrard and Emily Kraeter are heading to a Home Health Care News conference mid-September.  I want to be conscious of our cycle here.  Any issues with me reaching out there to have them for dinner?

Best,

Nick Wilson
Regional Director
M: (416) 797-6784
www.alayacare.com<http://www.alayacare.com/>

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On Mon, Aug 11, 2025 at 3:34 PM, Nick Wilson <nick.wilson@alayacare.com<mailto:nick.wilson@alayacare.com>> wrote:
Best of luck with the submission team!

Nick Wilson

Regional Director

M: (416) 797-6784

www.alayacare.com<http://www.alayacare.com/>

[cid:ii_198a4df3d70cb971f162]

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________________________________
From: Madeleine Gieysztor <madeleine.gieysztor@alayacare.com<mailto:madeleine.gieysztor@alayacare.com>>
Sent: Monday, August 11, 2025 2:55 PM
To: Mélanie Doré <ahdore@videotron.ca<mailto:ahdore@videotron.ca>>; Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Cc: Garen Asparian <garen.asparian@alayacare.com<mailto:garen.asparian@alayacare.com>>; Nick Wilson <nick.wilson@alayacare.com<mailto:nick.wilson@alayacare.com>>
Subject: RE: Next Steps TheKey/altomedic/AlayaCare

Hi Mélanie,

Here is a paragraph describing why we believe the use of AlayaCare will make you a more attractive partner.

Please let me know if this suits your needs, or what more I can provide.

Une entreprise de soutien à domicile qui utilise AlayaCare bénéficie d’un système conçu spécifiquement pour les réalités opérationnelles et réglementaires du Québec, intégrant la terminologie, les processus et les exigences de reddition de comptes propres aux CISSS. Cette adaptation réduit les frictions administratives et facilite l’interopérabilité avec les partenaires publics. De plus, AlayaCare est le seul logiciel de gestion de dossier pour le soutien à domicile approuvé par le bureau de certification de Santé Québec (Certification TGV), garantissant sa conformité aux standards les plus élevés du réseau de la santé. La plateforme offre des outils structurés de planification, de suivi et de documentation des interventions, permettant de standardiser les pratiques et d’assurer la rigueur clinique. Son module de compte rendu, reconnu comme l’un des plus performants du secteur, permet aux intervenants de consigner l’information en temps réel et de façon conforme, ce qui améliore la traçabilité, la communication inter-équipes et la qualité globale des services. En centralisant les données dans un environnement sécurisé et configurable, l’entreprise peut analyser ses indicateurs de performance, identifier rapidement les écarts et ajuster ses opérations de manière proactive. Ainsi, elle est mieux positionnée pour répondre efficacement à la demande croissante des CISSS, avec un service conforme, réactif et aligné sur les meilleures pratiques du secteur.

Best,

Madie

From: Nick Wilson <nick.wilson@alayacare.com<mailto:nick.wilson@alayacare.com>>
Sent: August 7, 2025 3:49 PM
To: Mélanie Doré <ahdore@videotron.ca<mailto:ahdore@videotron.ca>>; Joey Taylor <joey.taylor@thekey.com<mailto:joey.taylor@thekey.com>>; Timothy Thomas <tt@thekey.com<mailto:tt@thekey.com>>
Cc: Madeleine Gieysztor <madeleine.gieysztor@alayacare.com<mailto:madeleine.gieysztor@alayacare.com>>; Garen Asparian <garen.asparian@alayacare.com<mailto:garen.asparian@alayacare.com>>
Subject: Next Steps TheKey/altomedic/AlayaCare

Hi All,

Thanks for taking the time to chat with us today.  We hope you found it valuable.  I've attached a couple of resources Madie discussed today and if there are specifics from the RFP where we can provide AlayaCare related content let us know.

In terms of next steps:

  1.  Award to be issued Aug 13th; will look to see TheKey and altomedic at the top of the list.

  1.  I would encourage your team to invest in demos' of AlayaCare right away.  We need to validate your workflows and determine a scope so that we can produce pricing.  I've cc'd Garen who would join me in showing the platform in French for Melanie and the rest of the team.

  1.  Regarding timelines- I would budget 1 month to assign a team and 2-4 months for implementation timelines.  There are many variables that would increase or decrease these timelines:

     *   Data migration - if we are adding caregivers manually to the system as they are hired this means we can stand up the system faster

     *   Billing details - Which systems are you using to bill what is the process.  Legacy billing software can add complexity and challenges.

     *   If we delay adding home care and other more traditional service lines and focus on staffing initially this can happen faster.

Let me know if you have any questions or if I missed anything!

Best,

Nick Wilson

Regional Director

M: (416) 797-6784

www.alayacare.com<http://www.alayacare.com/>

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CONFIDENTIALITY NOTICE:
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