Hi Cheryl, Thank you so much!!! Thank you, Laurie Laurie Simpson TheKey, In Home Care for Seniors ltci@thekey.com Long Term Care Insurance Customer Service - (855)-205-8007 Long Term Care Insurance Fax - (813) 693-5625 Finance Customer Service - (866) 226-1702 TheKey.com Notice: This e-mail transmission may contain information that is proprietary, privileged and/or confidential and is intended exclusively for the person(s) to whom it is addressed. This message may also contain Protected Health Information (PHI) and must be treated confidentially and handled in accordance with HIPAA and other federal and state privacy laws. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you are not the intended recipient or their designee, please notify the sender immediately and delete this e-mail (and any accompanying attachments).
On
Fri, 14 Feb at 12:50 PM
, CherylCartwright <ccartwright@homecareassistance.com> wrote:
Attached the new document.
On Fri, Feb 14, 2025 at 1:25 PM Cheryl Cartwright <ccartwright@thekey.com> wrote:
We reached out the client's daughter right away. She originally said she was dropping off the POA so we were waiting. She has now said she will use her own bank account and so I sent the new forms. Just waiting for them to come back.
On Fri, Feb 14, 2025 at 1:18 PM Laurie Simpson <ltci@thekey.com> wrote:
Hi there,
2nd Request - Please obtain Financial POA for signer Joanna Vertahuy.
Thank you,
Laurie
Laurie Simpson
TheKey, In Home Care for Seniors
ltci@thekey.com
Long Term Care Insurance Customer Service - (855)-205-8007
Long Term Care Insurance Fax - (813) 693-5625
Finance Customer Service - (866) 226-1702
TheKey.com Notice: This e-mail transmission may contain information that is proprietary, privileged and/or confidential and is intended exclusively for the person(s) to whom it is addressed. This message may also contain Protected Health Information (PHI) and must be treated confidentially and handled in accordance with HIPAA and other federal and state privacy laws. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you are not the intended recipient or their designee, please notify the sender immediately and delete this e-mail (and any accompanying attachments).
On Tue, 11 Feb at 2:22 PM , Laurie Simpson <ltci@thekey.com> wrote:
Hi Maria,
After auditing new client 163823 Mair Williams, we noticed that the PAF and CCA were not signed by client. Please obtain Financial POA for signer Joanna Vertahuy.
If obtaining the Financial POA isn’t feasible, could you please request a new PAF and CCA signed directly by 163823 Mair Williams? We appreciate your understanding as we work to ensure everything is in order.
Thank you,
Laurie
Laurie Simpson
TheKey, In Home Care for Seniors
ltci@thekey.com
Long Term Care Insurance Customer Service - (855)-205-8007
Long Term Care Insurance Fax - (813) 693-5625
Finance Customer Service - (866) 226-1702
TheKey.com Notice: This e-mail transmission may contain information that is proprietary, privileged and/or confidential and is intended exclusively for the person(s) to whom it is addressed. This message may also contain Protected Health Information (PHI) and must be treated confidentially and handled in accordance with HIPAA and other federal and state privacy laws. Any use, copying, retention or disclosure by any person other than the intended recipient or the intended recipient's designees is strictly prohibited. If you are not the intended recipient or their designee, please notify the sender immediately and delete this e-mail (and any accompanying attachments).