Re: Facture/Invoice 43735 for Chartwell Greenfield Park

Hi Tim,

Usually when we add the lunches, we do it manually on quickbooks and it
would be indicated on each booking. For this particular invoice what we
would have adjusted to would have been 8am-430pm . Because if you see the
bookings in clearcare they are from 8am-4pm. Maybe im missing something?
But if lunch was added as mentioned it would be indicated which leads me to
believe it was not added on this invoice.
[image: image.png]

thanks,

On Tue, Feb 21, 2023 at 12:24 PM Timothy Thomas <tt@thekey.com> wrote:

> Thank you,
>
> Ali please adjust the invoices to reflect 8am to 330pm - Thanks
>
> On Tue, Feb 21, 2023 at 11:47 AM Nikita Moreau <
> nmoreau@homecareassistance.com> wrote:
>
>> Just got confirmation that it would be 30mins for lunch thank you
>> --
>>
>>
>>
>> Nikita Moreau <https://twitter.com/hcamontreal>
>> <https://www.facebook.com/HCAGreaterMTL>
>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/?miniCompanyUrn=urn%3Ali%3Afs_miniCompany%3A9227717&lipi=urn%3Ali%3Apage%3Ad_flagship3_company%3Bv05GHRhFSQKptnSSB677Pg%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_company-actor_container&lici=%2FlYOfmoyrq2A42y8ntKNeQ%3D%3D>
>>
>> Gestionnaire des Soins *|* Client Care Manager
>>
>> Tel: 514.907.5065 |
>>
>> nmoreau@homecareassistance.com | Homecareassistancemontreal.ca
>> <https://www.homecareassistancemontreal.ca/>
>>
>>
>>
>>
>>
>> On Tue, Feb 21, 2023 at 11:38 AM Nikita Moreau <
>> nmoreau@homecareassistance.com> wrote:
>>
>>> Ok I asked them last week to let us know but they still haven't just
>>> followed up with them again. Will let you know once I get an exact
>>> response.
>>> --
>>>
>>>
>>>
>>> Nikita Moreau <https://twitter.com/hcamontreal>
>>> <https://www.facebook.com/HCAGreaterMTL>
>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/?miniCompanyUrn=urn%3Ali%3Afs_miniCompany%3A9227717&lipi=urn%3Ali%3Apage%3Ad_flagship3_company%3Bv05GHRhFSQKptnSSB677Pg%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_company-actor_container&lici=%2FlYOfmoyrq2A42y8ntKNeQ%3D%3D>
>>>
>>> Gestionnaire des Soins *|* Client Care Manager
>>>
>>> Tel: 514.907.5065 |
>>>
>>> nmoreau@homecareassistance.com | Homecareassistancemontreal.ca
>>> <https://www.homecareassistancemontreal.ca/>
>>>
>>>
>>>
>>>
>>>
>>> On Tue, Feb 21, 2023 at 11:29 AM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> You need to tell us what the correct lunch time period is for this
>>>> facility.
>>>>
>>>> On Tue, Feb 21, 2023 at 10:58 AM Nikita Moreau <
>>>> nmoreau@homecareassistance.com> wrote:
>>>>
>>>>> Hi, yes I would remove 30 mins for lunch I guess? This is the invoice
>>>>> they were disputing that we had discussed.
>>>>> --
>>>>>
>>>>>
>>>>>
>>>>> Nikita Moreau <https://twitter.com/hcamontreal>
>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/?miniCompanyUrn=urn%3Ali%3Afs_miniCompany%3A9227717&lipi=urn%3Ali%3Apage%3Ad_flagship3_company%3Bv05GHRhFSQKptnSSB677Pg%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_company-actor_container&lici=%2FlYOfmoyrq2A42y8ntKNeQ%3D%3D>
>>>>>
>>>>> Gestionnaire des Soins *|* Client Care Manager
>>>>>
>>>>> Tel: 514.907.5065 |
>>>>>
>>>>> nmoreau@homecareassistance.com | Homecareassistancemontreal.ca
>>>>> <https://www.homecareassistancemontreal.ca/>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Feb 21, 2023 at 10:50 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> Nikita, do you mean that Ali should remove a portion of the shift
>>>>>> from the bill? They're billed from 8-4, what should he take off?
>>>>>>
>>>>>> On Tue, Feb 21, 2023 at 10:38 AM Ali Malik <ali.malik@thekey.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Nikita,
>>>>>>>
>>>>>>> There was no lunch on this invoice. Please see attached. I believe
>>>>>>> Sandra had updated and resent it back then.
>>>>>>>
>>>>>>> I resent it to them.
>>>>>>>
>>>>>>> thank you,
>>>>>>>
>>>>>>> On Mon, Feb 20, 2023 at 2:32 PM Nikita Moreau <
>>>>>>> nmoreau@homecareassistance.com> wrote:
>>>>>>>
>>>>>>>> Hi Ali, please correct this invoice and remove the PAB lunches.
>>>>>>>> Thank you so much.
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Nikita Moreau <https://twitter.com/hcamontreal>
>>>>>>>> <https://www.facebook.com/HCAGreaterMTL>
>>>>>>>> <https://www.linkedin.com/company/home-care-assistance-montreal-soins-%C3%A0-domicile-/?miniCompanyUrn=urn%3Ali%3Afs_miniCompany%3A9227717&lipi=urn%3Ali%3Apage%3Ad_flagship3_company%3Bv05GHRhFSQKptnSSB677Pg%3D%3D&licu=urn%3Ali%3Acontrol%3Ad_flagship3_company-actor_container&lici=%2FlYOfmoyrq2A42y8ntKNeQ%3D%3D>
>>>>>>>>
>>>>>>>> Gestionnaire des Soins *|* Client Care Manager
>>>>>>>>
>>>>>>>> Tel: 514.907.5065 |
>>>>>>>>
>>>>>>>> nmoreau@homecareassistance.com | Homecareassistancemontreal.ca
>>>>>>>> <https://www.homecareassistancemontreal.ca/>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Ali Malik*
>>>>>>> Manager - Financial Operations
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> *Please note my email has changed:*
>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>> (514) 591-9387
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>
>>>>>
>>>>
>>>> --
>>>> Tim Thomas
>>>> Head of Canada Division
>>>> *Please note my email has changed:*
>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>> (514) 591-9387
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <Tim.Thomas@TheKey.com>
> (514) 591-9387
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://www.thekey.com/>
>


-- 
*Ali Malik*
Manager - Financial Operations