Re: Canada Agreement Updates

From
Tammi Franzese <tammi.franzese@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Steve Koyanagi <skoyanagi@thekey.com>
Date
Wed, 7 Aug 2024 13:23:35 -0400
Folder
INBOX
Revisions made and asked Mikko to add to PandaDoc.
*Sincerely,*

*Tammi Franzese*
Senior Corporate Paralegal |
*TheKey*813.521.5269
[image: TheKey] <https://homecareassistance.com/>


On Wed, Aug 7, 2024 at 12:49 PM Tammi Franzese <tammi.franzese@thekey.com>
wrote:

> Hi Tim,
>
> Sure thing. I'm in the template now. I'll send the billing portion over to
> you to preview/approve. I think I know what you mean but would like your
> confirmation.
>
> *Sincerely,*
>
> *Tammi Franzese*
> Senior Corporate Paralegal |
> *TheKey*813.521.5269
> [image: TheKey] <https://homecareassistance.com/>
>
>
> On Wed, Aug 7, 2024 at 12:38 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> Awesome, thank you so much!
>>
>> One last change. On the Vancouver agreements, we have the rates hard
>> coded. I'd like to replace that section with the format of the other
>> consents. Which includes the market and complex rates which we complete
>> when sending out the forms. Again I'm sorry this was missed.
>>
>> Thanks!
>>
>> On Wed, Aug 7, 2024 at 11:51 AM Tammi Franzese <tammi.franzese@thekey.com>
>> wrote:
>>
>>> Hi Tim,
>>>
>>> No worries at all. I'll review and correct and send to Mikko and Monica
>>> to update i PandaDoc.
>>>
>>> *Sincerely,*
>>>
>>> *Tammi Franzese*
>>> Senior Corporate Paralegal |
>>> *TheKey*813.521.5269
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>> On Wed, Aug 7, 2024 at 11:45 AM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>>> Hi Tammi,
>>>>
>>>> An error was spotted on the Calgary consents. I believe it's missing
>>>> Client? Also it seems like the sentence on invoices should be in the
>>>> INVOICING AND PAYMENT section.
>>>>
>>>>
>>>> *CANCELLATIONSCancellations that are not received within the timeframes
>>>> provided herein will be subject to a cancellation charge. Invoices are sent
>>>> weekly and are due upon receipt. agrees to pay invoices on time and
>>>> understand finance charges may apply for balances over 30 days past due. In
>>>> the case that you dismiss a Caregiver or fail to cancel hourly services
>>>> scheduled less than twenty four (24)*
>>>>
>>>>
>>>> I noticed the cancellation section varies slightly from location to
>>>> location. Can we standardize this across Canada? If so I would like to use
>>>> the following language.
>>>>
>>>>
>>>>
>>>>
>>>> *Cancellations of scheduled shifts must be made during normal business
>>>> hours for your designated Company office and more than forty-eight (48)
>>>> hours prior to the start of the shift. Cancellations during non-business
>>>> hours are recorded as of the next business day. Cancellations for weekend
>>>> Services must be made by no later than close of business the previous
>>>> Friday. Cancellations not received within the timeframes provided herein
>>>> will be subject to a cancellation fee equivalent to the Billing Rate for
>>>> the entire scheduled shift.A Client who sends a Caregiver home before the
>>>> end of their scheduled shift will be billed for the entire shift.*
>>>>
>>>>
>>>>
>>>> I'm sorry I didn't catch it earlier.
>>>> Thank you,
>>>> Tim
>>>>
>>>> On Wed, Aug 7, 2024 at 10:40 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>
>>>>> Good morning.
>>>>>
>>>>> It appears that not all of the new docs have made their way into
>>>>> pandadoc. Could you please double check? So far I've heard Calgary is
>>>>> missing the non care commitment version.
>>>>>
>>>>> Thank you
>>>>>
>>>>> On Tue, Aug 6, 2024 at 7:24 PM Mikko Jervoso <mjervoso@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> The updates to all of Canada's agreements have now been completed.
>>>>>>
>>>>>> You can review the templates within PandaDoc. You can also review the
>>>>>> PDF versions in the google drive linked below:
>>>>>>
>>>>>>
>>>>>> https://drive.google.com/drive/folders/19t7_AKChFrRF22eKhSTKTpKJee9YtOWR?usp=drive_link
>>>>>>
>>>>>> Thank you
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Mikko Jervoso
>>>>>> Product Manager
>>>>>> * Please note my email has changed: *
>>>>>> mjervoso@thekey.com
>>>>>> <https://brand.thekey.com/esg/mjervoso@thekey.com>
>>>>>> 925-291-7146
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Tim Thomas*
>>>>> Head of Canada Division | *TheKey*
>>>>> Mobile: 514.591.9387
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Tim Thomas*
>>>> Head of Canada Division | *TheKey*
>>>> Mobile: 514.591.9387
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>
>>
>> --
>>
>> *Tim Thomas*
>> Head of Canada Division | *TheKey*
>> Mobile: 514.591.9387
>> [image: TheKey] <https://www.thekey.com/>
>>
>

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