Hi Mohamad,
We are not talking about e-transfers. We are talking about wire transfers
to which there should be no daily limit. What I want to know is if Tim and
I can walk into the bank and wire money as Steve used to do. Are we
authorized to do that?
I do not want to switch to RBC Express, that platform is terrible.
Cheryl
On Tue, Apr 23, 2024 at 1:40 PM Fayad, Mohamad <mohamad.fayad@rbc.com>
wrote:
> Hi Tim,
>
>
>
> We do have a paid service, RBC Express, where there is no daily limit cap.
> If your looking to do transfers frequently, this might be an option. Please
> note this process will take time to setup.
>
>
>
> If your not looking to have additional paid services, then the branch
> would be the best option.
>
>
>
> Thanks
>
> *Mohamad Fayad*
>
> Relationship Manager, Business Markets, RBC Royal Bank l Business
> Financial Services
>
> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Tuesday, April 23, 2024 12:35 PM
> *To:* Fayad, Mohamad <mohamad.fayad@rbc.com>
> *Cc:* Cheryl Cartwright <ccartwright@thekey.com>
> *Subject:* Re: URGENT:Re: Credit cards - SJD Care Services Inc.
>
>
>
> [External]/[Externe]
> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>
> Is it possible to have this wire amount increased substantially? Perhaps
> to 250k?
>
>
>
> On Tue, Apr 23, 2024 at 12:33 PM Fayad, Mohamad <mohamad.fayad@rbc.com>
> wrote:
>
> Hi Cheryl & Tim,
>
>
>
> Please find below online baking details:
>
> Client card: 4519023114465386
>
> TEMP pass: RBC00238
>
>
>
> The daily transfer limit is CAD10K.
>
>
>
> Please let me know if you have additional questions or if you’d like to
> jump on a quick call.
>
>
>
> Thanks
>
> *Mohamad Fayad*
>
> Relationship Manager, Business Markets, RBC Royal Bank l Business
> Financial Services
>
> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198
>
>
>
> *From:* Cheryl Cartwright <ccartwright@thekey.com>
> *Sent:* Tuesday, April 23, 2024 12:25 PM
> *To:* Fayad, Mohamad <mohamad.fayad@rbc.com>
> *Cc:* Timothy Thomas <tt@thekey.com>; Steve Darley <sjdarley@gmail.com>
> *Subject:* Re: URGENT:Re: Credit cards - SJD Care Services Inc.
>
>
>
> [External]/[Externe]
> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>
> Hi Mohamad,
>
>
>
> We need to transfer money out of the account and wire it to another fairly
> often. Do Tim and I both have access to do that?
>
>
>
> Cheryl
>
>
>
> On Tue, Apr 23, 2024 at 1:16 PM Fayad, Mohamad <mohamad.fayad@rbc.com>
> wrote:
>
> Hi Tim,
>
>
>
> Hope all is well.
>
>
>
> Steve was removed and new bank agreement was signed by yourself and Cheryl
> in Feb 2024. All credit cards are closed as well.
>
>
>
> Thanks
>
> *Mohamad Fayad*
>
> Relationship Manager, Business Markets, RBC Royal Bank l Business
> Financial Services
>
> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198
>
>
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Monday, April 15, 2024 9:20 AM
> *To:* Cheryl Cartwright <ccartwright@thekey.com>
> *Cc:* Steve Darley <sjdarley@gmail.com>; Fayad, Mohamad <
> mohamad.fayad@rbc.com>
> *Subject:* URGENT:Re: Credit cards - SJD Care Services Inc.
>
>
>
> [External]/[Externe]
> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>
> Hi Mohamad,
>
>
>
> We haven't heard back from you. This matter is urgent as we need to secure
> access to our bank account and remove Steve Darley. Please respond ASAP or
> provide us with the contact information for someone at RBC who can help.
>
>
>
> Thank you
>
> Tim
>
>
>
> On Tue, Apr 9, 2024 at 12:27 PM Cheryl Cartwright <ccartwright@thekey.com>
> wrote:
>
> To be clear though, the credit cards were cancelled and the HST bank
> account closed. I think we are waiting to have Steve Darley removed and Tim
> added to this account.
>
>
>
>
>
>
>
> On Fri, Apr 5, 2024 at 10:39 AM Steve Darley <sjdarley@gmail.com> wrote:
>
> Has this been resolved?
>
>
>
> Thanks
>
> Steve
>
>
>
>
>
> On Tue, Feb 13, 2024 at 2:31 PM Timothy Thomas <tt@thekey.com> wrote:
>
> Same, I have a profile.
>
>
>
> On Tue, Feb 13, 2024 at 2:26 PM Cheryl Cartwright <ccartwright@thekey.com>
> wrote:
>
> I am already an RBC client and will have a profile. Let me know if you
> need additional information.
>
>
>
> Thanks,
>
>
>
> Cheryl
>
>
>
> On Tue, Feb 13, 2024 at 3:24 PM Fayad, Mohamad <mohamad.fayad@rbc.com>
> wrote:
>
> Hi Timothy,
>
>
>
> Do you and Cheryl have RBC profiles?
>
>
>
> If not, appreciate sending me below info for each (can be done separately):
>
> DOB
>
> Employment Status & Occupation
>
> Residence Address
>
> Email Address
>
> Primary Phone number
>
>
>
> Thanks
>
> *Mohamad Fayad*
>
> Relationship Manager, Business Markets, RBC Royal Bank l Business
> Financial Services
>
> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198
>
>
>
> *From:* Timothy Thomas <tt@thekey.com>
> *Sent:* Wednesday, February 7, 2024 12:18 PM
> *To:* Fayad, Mohamad <mohamad.fayad@rbc.com>
> *Cc:* Cheryl Cartwright <ccartwright@thekey.com>; Steve Darley <
> sjdarley@gmail.com>
> *Subject:* Re: Credit cards - SJD Care Services Inc.
>
>
>
> [External]/[Externe]
> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>
> Yes we will need these updated.
>
>
>
> Steve, Thomas Smith and Michael Schantz should be removed. Myself and
> Cheryl added. What documentation do you need to complete this?
>
>
>
> Thanks
>
>
>
> On Wed, Feb 7, 2024 at 10:57 AM Fayad, Mohamad <mohamad.fayad@rbc.com>
> wrote:
>
> Hi Cheryl,
>
>
>
> Both cards were requested to be closed at the same time. Just reviewed
> the request, unfortunately was not done properly.
>
>
>
> Thanks
>
> *Mohamad Fayad*
>
> Relationship Manager, Business Markets, RBC Royal Bank l Business
> Financial Services
>
> 51 Hanna Ave I Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198
>
>
>
> *From:* Cheryl Cartwright <ccartwright@thekey.com>
> *Sent:* Wednesday, February 7, 2024 10:48 AM
> *To:* Timothy Thomas <tt@thekey.com>
> *Cc:* Fayad, Mohamad <mohamad.fayad@rbc.com>; Steve Darley <
> sjdarley@gmail.com>
> *Subject:* Re: Credit cards - SJD Care Services Inc.
>
>
>
> [External]/[Externe]
> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>
> My credit card was closed but Steve’s remained open.
>
>
>
>
>
> On Wed, Feb 7, 2024 at 11:43 AM Timothy Thomas <tt@thekey.com> wrote:
>
> Thank you Mohamad,
>
>
>
> Has Steve been removed as a contact on the account?
>
>
>
> On Wed, Jan 31, 2024 at 3:38 PM Fayad, Mohamad <mohamad.fayad@rbc.com>
> wrote:
>
> Hi Cheryl,
>
>
>
> Based on below thread emails, Steve did ask to have cards closed but
> unfortunately the process was not done. Requests are already in for both
> active credit cards.
>
>
>
> As for the bank accounts, they are still active as there are funds in both
> accounts.
>
>
>
> Thanks
>
> *Mohamad Fayad*
>
> Relationship Manager, Business Markets, RBC Royal Bank l Business
> Financial Services
>
> 51 Hanna Ave
> <https://www.google.com/maps/search/51+Hanna+Ave?entry=gmail&source=g> I
> Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198
>
>
>
> *From:* Cheryl Cartwright <ccartwright@thekey.com>
> *Sent:* Wednesday, January 31, 2024 3:13 PM
> *To:* Fayad, Mohamad <mohamad.fayad@rbc.com>
> *Cc:* Steve Darley <sjdarley@gmail.com>; Timothy Thomas <tt@thekey.com>
> *Subject:* Re: Credit cards - SJD Care Services Inc.
>
>
>
> [External]/[Externe]
> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>
> Hi Mohamad,
>
>
>
> I had thought Steve had closed both SJD credit cards back in September at
> Corporates request. We have been told the bank accounts will be closing
> shortly. Steve can you confirm if the credit cards were indeed closed?
>
>
>
> Cheryl
>
>
>
> On Wed, Jan 31, 2024 at 12:23 PM Fayad, Mohamad <mohamad.fayad@rbc.com>
> wrote:
>
> Hi Steve,
>
>
>
> Great talking with you today.
>
>
>
> Hi Timothy & Cheryl,
>
>
>
> Great to meet you both. When would be a good time for a phone call or
> virtual meeting to sort this business profile.
>
>
>
> As for the credit cards, I will put in a request to have them closed right
> away.
>
>
>
> Thanks
>
> *Mohamad Fayad*
>
> Relationship Manager, Business Markets, RBC Royal Bank l Business
> Financial Services
>
> 51 Hanna Ave
> <https://www.google.com/maps/search/51+Hanna+Ave?entry=gmail&source=g> I
> Toronto, ON I M6K 3N7 l Phone: 1 (437) 553-7198
>
>
>
> *From:* Steve Darley <sjdarley@gmail.com>
> *Sent:* Wednesday, January 31, 2024 11:06 AM
> *To:* Timothy Thomas <tt@thekey.com>
> *Cc:* Cheryl Cartwright <ccartwright@thekey.com>; Fayad, Mohamad <
> mohamad.fayad@rbc.com>
> *Subject:* Re: Credit cards - SJD Care Services Inc.
>
>
>
> [External]/[Externe]
> <https://connect.fg.rbc.com/community/techhub/external-email-indicator>
>
> Hi all,
>
>
>
> Mohamad Fayad is the new RBC contact person for you guys.
>
> We have had a conversation this morning and Mohamad would like to
> move forward as soon as possible with updating the contact persons etc on
> the account and remove me.
>
>
>
> Over to you guys.
>
>
>
> Many thanks
>
> Steve
>
>
>
>
>
>
>
> On Thu, Sep 28, 2023 at 11:28 AM Timothy Thomas <tt@thekey.com> wrote:
>
> Yes, that is the intention.
>
>
>
> Rob I never heard back from you on gaining access to the bank for Laszlo
> and I. Can you escalate this please?
>
>
>
> On Thu, Sep 28, 2023 at 11:26 AM Abramowitz, Rob (He/Him/His) <
> rob.abramowitz@rbc.com> wrote:
>
> Hi Steve,
>
>
>