Hello everyone,
Thanks for the support.
What will the password be on the first log in?
On Tue, Dec 16, 2025 at 9:22 AM Grace Johnson <
clearcaresupport@homecareassistance.com> wrote:
> Hi all,
>
> I do see Chelsea listed as an admin in the Chicago agency. Please note
> than CAN and US agencies use different login URLs.
>
> To access Chicago, please visit app.clearcareonline.com
> <//app.clearcareonline.com>
>
> I see Erin and Maryham approved in Saviynt, so their logins should be
> active after about 20 minutes.
>
>
> Thanks,
>
> Grace
> TheKey Tech Support
>
> On Tue, 16 Dec at 10:14 AM , Grace Johnson <
> clearcaresupport@homecareassistance.com> wrote:
> Hi Timothy,
>
> Thanks for letting me know. I'll have a look at their access now to check
> for any issues.
>
>
> Thanks,
>
> Grace
> TheKey Tech Support
>
> On Tue, 16 Dec at 9:44 AM , Grace Johnson <
> clearcaresupport@homecareassistance.com> wrote:
> Hi Chelsea,
>
> All access for WellSky is managed through Saviynt. Please see the attached
> guide for step by step instructions.
> If you have any issues, please let us know.
>
> Thanks,
>
> Grace
> TheKey Tech Support
>
> On Tue, 16 Dec at 9:15 AM , Chelsea Sheehan <chelsea.sheehan@thekey.com>
> wrote:
> Good morning,
>
> This is a request to have access created for Wellsky - Clearcare - *CHICAGO
> * for the following two users
>
>
> 1. Erin Bankston - Lifeguard LPN - erin.bankston@thekey.com
> 2. Maryham Levesque - Lifeguard Director of Nursing -
> maryham.levesque@thekey.com
>
>
> Thank you,
> Chelsea Sheehan
> Get Outlook for Mac <https://aka.ms/GetOutlookForMac>
>
> 1342826:611100
>