Hi Cheryl,
They should have received this email. It's sent out automatically.
If you guys can give me a list of clients that did not receive it, I can go
in and resend this no problem.
thank you,
On Wed, Apr 26, 2023 at 5:23 PM Cheryl Cartwright <ccartwright@thekey.com>
wrote:
> Hi Ali,
>
> Can Client Success send the link for versapay or does it have to come from
> accounting? Several clients have said they haven't received the invite.
>
> Any help would be appreciated,
>
> Cheryl
>
> On Wed, Apr 26, 2023 at 4:57 PM Shawntel Sousa <ssousa@thekey.com> wrote:
>
>> Hi,
>>
>> This client is requesting access to their versa pay for invoices as they
>> need them to send to their insurance.
>>
>> Can I please see if I can do this as none of my client seemed to have
>> received the link. I can at least assist them all on setting this up.
>>
>> Please let me know.
>> --
>> Warm regards,
>> Shawntel Sousa, LPN
>> Lead Client Care Manager
>> Home Care Assistance/The Key
>>
>> Calgary Office number: (403) 301-3777
>> Winnipeg Office Number: (204) 489-6000
>> Mobile number: (403) 305-6588
>>
>> Sent from my iPhone
>>
>
--
*Ali Malik*
Manager - Financial Operations