Which account and what account number is this for?
On Tue, Mar 4, 2025 at 11:36 AM Trish Nguyen <utility_rent@thekey.com>
wrote:
> Please take a look at ticket #1060136
> <https://hca.freshdesk.com/helpdesk/tickets/1060136> raised by Rogers (
> notifications@rci.rogers.com).
>
> Hi John,
>
> We are unable to pull the invoice due the ap-invoices@thekey.com is no
> longer an active email. Please access and provide a copy of the bill so
> avoid payment delay.
>
> Thanks,
>
>
>
>
>
> Timothy Thomas <https://hca.freshdesk.com/a/agents/29012883141>
> added a private note
> 11 days ago (Fri, 21 Feb 2025 at 3:40 PM)
>
> Notified to:"Trish Nguyen" <utility_rent@thekey.com>, "TheKey IT Support"
> <itsupport@thekey.com>
> @TheKey IT Support <ITsupport@thekey.com> took over the management of
> this Rogers account. They should have what you need.
>
> On Sun, 16 Feb at 7:45 AM , Rogers <notifications@rci.rogers.com> wrote:
> View your Rogers bill now
> <https://www.rogers.com/web/smb/bss/?ecid=em-ewbrnrsmbbssrt-rgrg04102017sbt7#/viewbill>.
>
> [image: Your online bill is ready.]
> <https://www.rogers.com/web/smb/bss/?ecid=em-ewbrnrsmbbssrt-rgrg04102017sbt7#/viewbill>
> Business Self-Serve
>
> Thanks for choosing online billing. Your Rogers bill is now ready.
> *Please note:* If you have more than one business account number linked
> to your profile, each bill needs to be paid separately. The amount below is
> a consolidated amount (for one or more business account numbers).
> [image: Here are your billing details:]
> Current Bill(s) Total: $495.43
> Required payment date: Mar 06, 2025
> [image: View bill]
> <https://www.rogers.com/web/smb/bss/?ecid=em-ewbrnrsmbbssrt-rgrg04102017sbt8#/viewbill>
> Need help understanding your bill? No problem.
> Find the answers you’re looking for here
> <https://www.rogers.com/cmsbusiness/download/userguide/en/bill_explainer_user_guide_en.pdf>.
>
> Do more from your Business Self Service account
> You can do much more than just view your bill, you can also:
> • Pay your bill
> • Check your account balance
> • Update your account information
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> account, contact our Small Business Specialist
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>
> 1060136:611100
>