Re: Assistance with KPMG audit selection 11 - A/R debits - Montreal

From
Mo Ghazi <mo.ghazi@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Ali Malik <ali.malik@thekey.com>, Brian Fialko <brian.fialko@thekey.com>, Gary Scott <gscott@thekey.com>, Sara Stuhlsatz <sara.stuhlsatz@thekey.com>, Laszlo Kovacs <laszlo.kovacs@thekey.com>
Date
Mon, 24 Apr 2023 11:42:03 -0400
Folder
INBOX
Hi Ali,

As an additional request, could you please provide the gross profit report
from ClearCare for the time period listed on the invoice?

On Fri, Apr 21, 2023 at 7:27 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:

> Hi all,
>
> Another question - Do caregivers enter their time in ClearCare?
>
>
> On Thu, Apr 20, 2023 at 3:22 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> I don't have bank access in Montreal and Tim Sr is out of town until
>> Monday. I will try to reach him.
>>
>> On Thu, Apr 20, 2023 at 12:42 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>>> Hey guys ,
>>>
>>> I’m off today . Not infront of my computer but will see if I can get to
>>> this when I’m home .
>>>
>>> Tim Jr: Would you mind helping Mo with his request?
>>>
>>> Tim sr: Can we get a screenshot of bank deposit for below invoice . They
>>> need proof of payment , this was a cheque
>>>
>>>
>>>
>>>
>>> On Apr 20, 2023, at 12:03 PM, Geraldine Nath <geraldine.nath@thekey.com>
>>> wrote:
>>>
>>> 
>>>
>>> Ali:
>>>
>>>
>>>
>>> This is *very urgent* because it is for the audit.  Can we close this
>>> out today please?
>>>
>>>
>>>
>>> *gerri nath*
>>>
>>> Chief Accounting Officer, The Key
>>>
>>> Mobile: 561-879-0132
>>>
>>>
>>>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>>
>>> *From:* Mo Ghazi <mo.ghazi@thekey.com>
>>> *Sent:* Wednesday, April 19, 2023 4:29 PM
>>> *To:* Timothy Thomas <tt@thekey.com>
>>> *Cc:* Ali Malik <ali.malik@thekey.com>; brian.fialko@thekey.com; Gary
>>> Scott <gscott@thekey.com>; Sara Stuhlsatz <sara.stuhlsatz@thekey.com>;
>>> geraldine.nath@thekey.com; Olivier Kidd <olivier.kidd@thekey.com>;
>>> Olivier Kidd <okidd@crosscountry-consulting.com>; Laszlo Kovacs <
>>> laszlo.kovacs@thekey.com>
>>> *Subject:* Re: Assistance with KPMG audit selection 11 - A/R debits -
>>> Montreal
>>>
>>>
>>>
>>> Tim and Ali,
>>>
>>>
>>> Thank you!
>>>
>>>
>>> Without a price increase notice, we would need you to provide an
>>> additional invoice paid by the client. In addition to this we would also
>>> need proof of payment sent to us and proof of the item being deposited to
>>> the bank account. We would need this for both invoices.
>>>
>>>
>>>
>>> Is this something you're able to provide?
>>>
>>>
>>>
>>> On Wed, Apr 19, 2023 at 3:46 PM Timothy Thomas <tt@thekey.com> wrote:
>>>
>>> I don't have access to this information as any price increase notice
>>> would have been sent by Sandra Daoust at that time and I don't see that it
>>> was uploaded to clearcare.
>>>
>>>
>>>
>>> On Wed, Apr 19, 2023 at 2:45 PM Ali Malik <ali.malik@thekey.com> wrote:
>>>
>>> @Timothy Thomas <tt@thekey.com> Can you provide rate letter increase
>>> for this client : Sec Le Felix
>>>
>>>
>>>
>>> Tim Sr: Would it be possible for you to provide a screenshot of payment
>>> being deposited into the bank for invoice 44685, we received payment on
>>> 02/02/2023. This was a cheque?
>>>
>>>
>>>
>>> thank you,
>>>
>>>
>>>
>>> On Wed, Apr 19, 2023 at 2:36 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:
>>>
>>> Hello all,
>>>
>>>
>>>
>>> All information has been updated.
>>>
>>>
>>>
>>> Here is additional support i'd like to ask for:
>>>
>>>
>>>
>>> The Rates on the client consent agreement do not match the invoice,
>>> which would indicate that the rates have increased.* Do we have
>>> something detailing the rate increase? If not, could you please send a
>>> second paid invoice for the same customer, along with payment support and a
>>> bank statement showing that we received the funds.*
>>>
>>>
>>>
>>> The invoice provided was 44685. This is notated on payment support - *do
>>> we have anything backing up the amount crediting our bank account?*
>>> KPMG will request this. Invoice and payment support confirmation are pasted
>>> below for reference:
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> <image001.png>
>>>
>>> <image002.png>
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Apr 17, 2023 at 9:14 AM <brian.fialko@thekey.com> wrote:
>>>
>>> Thank you for sending over, Tim.
>>>
>>>
>>>
>>> *From:* Timothy Thomas <tt@thekey.com>
>>> *Sent:* Monday, April 17, 2023 9:12 AM
>>> *To:* Ali Malik <ali.malik@thekey.com>
>>> *Cc:* Gary Scott <gscott@thekey.com>; Mo Ghazi <mo.ghazi@thekey.com>;
>>> Sara Stuhlsatz <sara.stuhlsatz@thekey.com>; brian.fialko@thekey.com;
>>> geraldine.nath@thekey.com
>>> *Subject:* Re: Assistance with KPMG audit selection 11 - A/R debits -
>>> Montreal
>>>
>>>
>>>
>>> Attached is the executed staffing agreement in french as well as an
>>> english version for comparison.
>>>
>>>
>>>
>>> [image: PDF file]
>>> <https://drive.google.com/file/d/1PwVLaqe9PyiFS_RWkjQqYcBh5-WujuI8/view?usp=drivesdk>
>>>
>>> 2016.pdf
>>> <https://drive.google.com/file/d/1PwVLaqe9PyiFS_RWkjQqYcBh5-WujuI8/view?usp=drivesdk>
>>>
>>>
>>>
>>> [image: Word Document]
>>> <https://docs.google.com/file/d/1FNNzF57b55EIfCztceSJiZh_nNgTlhaG/edit?usp=docslist_api&filetype=msword>
>>>
>>> Agreement-Master Eng.docx
>>> <https://docs.google.com/file/d/1FNNzF57b55EIfCztceSJiZh_nNgTlhaG/edit?usp=docslist_api&filetype=msword>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Mon, Apr 17, 2023 at 8:15 AM Ali Malik <ali.malik@thekey.com> wrote:
>>>
>>> @Timothy Thomas <tt@thekey.com> I cant find this clients agreement in
>>> clearcare, do you know where we store it?
>>>
>>>
>>>
>>> client name:
>>> SEC Le Felix Vaudreuil Residence*
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> On Fri, Apr 14, 2023 at 9:31 PM Mo Ghazi <mo.ghazi@thekey.com> wrote:
>>>
>>> Hi Ali,
>>>
>>>
>>>
>>> Would you happen to have the Client Agreement form?
>>>
>>>
>>>
>>>
>>>
>>> On Fri, Apr 14, 2023 at 5:44 PM Ali Malik <ali.malik@thekey.com> wrote:
>>>
>>> Hey Brian,
>>>
>>>
>>>
>>> Please see the invoice, the time sheet and the receipt from quickbooks .
>>> The receipt shows the total amount of the cheque and what it was allocated
>>> to.
>>>
>>>
>>>
>>> @Timothy Thomas <tt@thekey.com> Can you get the contract for this
>>> client? I cannot find it in clear care system under files.
>>>
>>>
>>>
>>> client name:
>>> SEC Le Felix Vaudreuil Residence*
>>>
>>>
>>>
>>> On Fri, Apr 14, 2023 at 4:27 PM <brian.fialko@thekey.com> wrote:
>>>
>>> Hi Ali,
>>>
>>>
>>>
>>> Can you please provide an update on the below. This is an urgent audit
>>> request.
>>>
>>>
>>>
>>> Thank you for your help,
>>>
>>>
>>>
>>> Brian
>>>
>>>
>>>
>>> *From:* brian.fialko@thekey.com <brian.fialko@thekey.com>
>>> *Sent:* Friday, April 14, 2023 11:29 AM
>>> *To:* 'Ali Malik' <ali.malik@thekey.com>
>>> *Cc:* 'Mo Ghazi' <mo.ghazi@thekey.com>; 'Sara Stuhlsatz' <
>>> sara.stuhlsatz@thekey.com>
>>> *Subject:* FW: Assistance with KPMG audit selection 11 - A/R debits -
>>> Montreal
>>>
>>>
>>>
>>> *Hi Ali,*
>>>
>>> Great meeting you today.  We have the following urgent audit KPMG
>>> request below.  Can you please provide the support for #’s 1-4. Mo if you
>>> have anything to add, please do.
>>>
>>>
>>> Thank you!
>>>
>>>
>>>
>>> Brian
>>>
>>> ---------- Forwarded message ---------
>>> From: *Mo Ghazi* <mo.ghazi@thekey.com>
>>> Date: Thu, Apr 13, 2023 at 11:21 AM
>>> Subject: Assistance with KPMG audit selection 11 - A/R debits - Montreal
>>> To: Tim Thomas <tthomas@thekey.com>
>>> Cc: Sara Stuhlsatz <sara.stuhlsatz@thekey.com>
>>>
>>>
>>>
>>> *AR Debits*
>>>
>>> Please provide the following for the selections listed below:
>>>
>>> *Note the support should look the same as the support being provided for
>>> our revenue selections*
>>>
>>> 1)
>>>
>>> Client consent agreement for selected client (rate in agreement needs to
>>> agree to rate in CCA or please provide evidence of rate change communicated
>>> to the client)
>>>
>>> 2)
>>>
>>> Invoice
>>>
>>> 3)
>>>
>>> Payment support (including bank statement). If payment was made in
>>> batch, please provide the batch payment detail.
>>>
>>> 4)
>>>
>>> Time card (i.e. Gross Profit report consistent with revenue support)
>>>
>>> *Status of Support*
>>>
>>> *Sample #*
>>>
>>> *Type*
>>>
>>> *Transaction Type*
>>>
>>> *Date*
>>>
>>> *Document Number*
>>>
>>> *P.O. No.*
>>>
>>> *Due Date*
>>>
>>> *Age*
>>>
>>> *Local Currency*
>>>
>>> *Subsidiary*
>>>
>>> *Customer*
>>>
>>> *Source*
>>>
>>> *Open Balance (USD)*
>>>
>>> *Status of selection*
>>>
>>> *CCA*
>>>
>>> *Invoice*
>>>
>>> *Time Card*
>>>
>>> *Payment Support*
>>>
>>> *Additional (If applicable)*
>>>
>>> 11
>>>
>>> AR
>>>
>>> Invoice
>>>
>>> 9/12/2022
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> 2304.96
>>>
>>> Montreal
>>>
>>> SEC Le Felix Vaudreuil-Dorion*
>>>
>>> Netsuite
>>>
>>> 1698.76
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Hi Tim,
>>>
>>>
>>>
>>> I wanted to reach out for support for the audit selection above. We're
>>> looking for the client consent agreement for customer - SEC Le Felix
>>> Vaudreuil-Dorion. We will also need a copy of the invoice, time card for
>>> the care giver, and payment support for the invoice.
>>>
>>>
>>>
>>> Could you please assist with this?
>>>
>>> --
>>>
>>> Best regards,
>>>
>>>
>>>
>>> *Mo Ghazi*
>>>
>>> Senior Accountant
>>>
>>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Best regards,
>>>
>>>
>>>
>>> *Mo Ghazi*
>>>
>>> Senior Accountant
>>>
>>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Ali Malik*
>>>
>>> Manager - Financial Operations
>>>
>>>
>>>
>>> --
>>>
>>> Best regards,
>>>
>>>
>>>
>>> *Mo Ghazi*
>>>
>>> Senior Accountant
>>>
>>> *Mo.Ghazi@thekey.com <aaron.worob@thekey.com>*
>>>
>>> [image: TheKey] <https:

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