Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff Apr 30-26 **revised with Lora as contact**

Hi Frank,

You can continue to work with Sean on the renewal. Just keep me in the
loop, and Sean will reach out if he needs any help from my department.

@Sean Cygan <scygan@thekey.com> - Please continue to lead this process, and
let me know if you need any help from me.

Best,
Lora

On Tue, Mar 24, 2026 at 1:49 PM Frank Stigter <fstigter@brokerlink.ca>
wrote:

> Good Afternoon Lora:
>
>
>
> Thanks for the email back.
>
>
>
> We have sent the following attachments to Sean already and we need to
> collect the following info so that we can work on the renewal for you.
>
>
>
> We have done this before with Sean for the past 3 years.
>
>
>
> Please give me a call or send me an email if you have any questions.
>
>
>
> Please note that I will on vacation from Mar 25 to April 13/26 and if you
> need help you can reach either Mattew or Liz.
>
>
>
>
>
> *Thanks*
>
>
>
> *Frank Stigter*
>
> Account Executive | *BrokerLink*
>
> C:647.299.2766  |T:905.727.4605 x85658  | F:905-751-2199 |
> fstigter@brokerlink.ca
>
>
>
> Canada Brokerlink (Ontario) Inc. |238 Wellington St. East, Suite 400,
> Aurora, Ont. L4G 1J5
>
> *The greatest compliment you can give us is a referral.*
>
>
>
>
>
> *From:* Lora Mekikian <lora.mekikian@thekey.com>
> *Sent:* Tuesday, March 24, 2026 4:36 PM
> *To:* Frank Stigter <fstigter@brokerlink.ca>; Katherine Cope <
> katherine.cope@thekey.com>
> *Cc:* Elizabeth Poncelet <eponcelet@brokerlink.ca>; Sean Cygan <
> scygan@thekey.com>; tt@homecareassistance.com
> *Subject:* Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare
> Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff
> Apr 30-26 **revised with Lora as contact**
>
>
>
> CAUTION: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
>
>
>
> Hi Frank,
>
>
>
> It was a pleasure speaking with you last week. I spoke with Katherine Cope
> and we agreed to keep these policies with your firm. I asked Marsh to
> cancel the Change of Broker Notice.
>
>
>
> Therefore, please proceed with the renewal. Also, you were going to send
> me a Summary of Insurance so we can see the types of insurance we have in
> place. I have attached a template you can complete with an example for
> reference.
>
>
>
> Please let me know if you have any questions. Also, I can be your main
> contact for insurance related matters for now.
>
>
>
> Best,
>
> Lora
>
>
>
>
>
>
>
> On Wed, Mar 18, 2026 at 9:18 AM Lora Mekikian <lora.mekikian@thekey.com>
> wrote:
>
> Hi Frank,
>
>
>
> Let's do Friday morning. Please send an invite for a time that works for
> you.
>
>
>
> Again, I am based in Los Angeles, so I am on Pacific Standard Time.
>
>
>
> Thanks,
>
> Lora
>
>
>
> On Wed, Mar 18, 2026 at 8:37 AM Frank Stigter <fstigter@brokerlink.ca>
> wrote:
>
> Good Morning Lori:
>
>
>
> Thanks for the email back.
>
>
>
> Yes, we can set up a call , are you available in 1 hour or tomorrow
> morning?
>
>
>
> *Thanks*
>
>
>
> *Frank Stigter*
>
> Account Executive | *BrokerLink*
>
> C:647.299.2766  |T:905.727.4605 x85658  | F:905-751-2199 |
> fstigter@brokerlink.ca
>
>
>
> Canada Brokerlink (Ontario) Inc. |238 Wellington St. East, Suite 400,
> Aurora, Ont. L4G 1J5
>
> *The greatest compliment you can give us is a referral.*
>
>
>
>
>
> *From:* Lora Mekikian <lora.mekikian@thekey.com>
> *Sent:* Wednesday, March 18, 2026 10:48 AM
> *To:* Frank Stigter <fstigter@brokerlink.ca>
> *Cc:* Elizabeth Poncelet <eponcelet@brokerlink.ca>; Sean Cygan <
> scygan@thekey.com>; tt@homecareassistance.com
> *Subject:* Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare
> Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff
> Apr 30-26 **revised with Lora as contact**
>
>
>
> CAUTION: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
>
>
>
> Hi Frank,
>
>
>
> Thanks for letting us know. Can we set up a call to discuss this
> exclusive program? I was not aware of this exclusive program and therefore,
> I would like to understand it and meet you and your team.
>
>
>
> I am based in Los Angeles and have availability today all day, tomorrow
> after 1 pm PT and Friday all day. Please send an invite for the day and
> time that works for you.
>
>
>
> I look forward to connecting with you and your team.
>
>
>
> Best,
>
> Lora
>
>
>
> On Tue, Mar 17, 2026 at 8:14 AM Frank Stigter <fstigter@brokerlink.ca>
> wrote:
>
> Good Morning:
>
>
>
> Thanks for the email.
>
>
>
> Please aware Marsh tried to do BOR (Broker of Record ) to the policies
> that we have in place for you and this cannot be done because we have a
> exclusive program in place.
>
>
>
> *Thanks*
>
>
>
> *Frank Stigter*
>
> Account Executive | *BrokerLink*
>
> C:647.299.2766  |T:905.727.4605 x85658  | F:905-751-2199 |
> fstigter@brokerlink.ca
>
>
>
> Canada Brokerlink (Ontario) Inc. |238 Wellington St. East, Suite 400,
> Aurora, Ont. L4G 1J5
>
> *The greatest compliment you can give us is a referral.*
>
>
>
>
>
> *From:* Lora Mekikian <lora.mekikian@thekey.com>
> *Sent:* Monday, March 16, 2026 6:00 PM
> *To:* Elizabeth Poncelet <eponcelet@brokerlink.ca>
> *Cc:* Sean Cygan <scygan@thekey.com>; tt@homecareassistance.com; Frank
> Stigter <fstigter@brokerlink.ca>
> *Subject:* Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare
> Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff
> Apr 30-26 **revised with Lora as contact**
>
>
>
> You don't often get email from lora.mekikian@thekey.com. Learn why this
> is important <https://aka.ms/LearnAboutSenderIdentification>
>
> CAUTION: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
>
>
>
> Hi Elizabeth,
>
>
>
> Thank you for sharing these documents. I wanted to reach out and let you
> know that TheKey has decided to move our Canada policies to the same broker
> we use for our U.S. policies as part of a broader effort to consolidate
> vendors and streamline our insurance program.
>
> Please know this decision is not a reflection of the outstanding service
> we’ve received from BrokerLink. We have truly appreciated working with you
> and your team and are grateful for the support and partnership you’ve
> provided.
>
> I also wanted to share this with you before any additional work is done on
> our renewals. Thank you again for everything, and I hope our paths cross
> again in the future.
>
> Please let me know if you have any questions.
>
>
>
> Best,
>
> Lora
>
>
>
> On Wed, Mar 11, 2026 at 1:51 PM Elizabeth Poncelet <
> eponcelet@brokerlink.ca> wrote:
>
> Good afternoon Lora,
>
>
>
> Thanks for your email.  Please see the attached email with last year’s
> Policy Documents for your review.
>
>
>
> I’ve also attached this year’s Renewal Update Forms & Statement of Values
> we require back from you for this year’s Renewal.   Frank will be able to
> assist you with any questions.
>
>
>
> Wishing you a fantastic rest of your day! 😊
>
>
>
> *If you appreciate the service you get from myself & Frank, please let us
> know in a Google Review! You can easily click **HERE*
> <https://www.google.com/search?q=brokerlink+aurora&rlz=1C1GCEU_enCA946CA946&ei=tGV2ZMOwIKKs5NoP1ZGF-AU&ved=0ahUKEwjD2pfL-Z3_AhUiFlkFHdVIAV8Q4dUDCA8&uact=5&oq=brokerlink+aurora&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzILCC4QgAQQxwEQrwEyBQgAEIAEMgYIABAWEB4yCAgAEBYQHhAPMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgIIJjIICAAQigUQhgMyCAgAEIoFEIYDMhkILhCABBDHARCvARCXBRDcBBDeBBDgBBgBOg4ILhCABBDHARCvARCwAzoJCAAQBxAeELADOgkIABAIEB4QsAM6DgguEIoFEMcBEK8BEJECOggIABCKBRCRAjoLCC4QrwEQxwEQgAQ6HAguEIoFEMcBEK8BEJECEJcFENwEEN4EEOAEGAFKBAhBGAFQ4QVY2Qxg-BBoAXAAeACAAdoBiAGlB5IBBTAuNS4xmAEAoAEBwAEByAED2gEGCAEQARgU&sclient=gws-wiz-serp&safe=active&ssui=on#lrd=0x882ad3e915a25fbf:0x8385540817ee6b26,1>*
> & submit! Your feedback is always appreciated!*
>
>
>
> *Kindest Regards,*
>
>
>
> *Liz*
>
>
>
> *Elizabeth Poncelet, RIBO*
>
> Commercial Account Manager  |  *BrokerLink *
>
> T: 905-727-4605 ext. 85642 |  F: 905-727-5770  |  eponcelet@brokerlink.ca
>
>
> Brokerlink Inc.  |  400-238 Wellington Street East, Aurora, Ontario L4G 1J5
>
> Branch hours: Mon-Fri: 9 am-5 pm
>
> Visit us online: *BrokerLink.ca* <http://www.brokerlink.ca/>
> <https://www.facebook.com/BrokerLink>
> <https://www.instagram.com/brokerlinkca>
> <https://www.linkedin.com/company/brokerlink>
> <https://www.youtube.com/c/BrokerLink>
> <https://www.tiktok.com/@brokerlink>
>
>
>
> *[image: A close-up of a person AI-generated content may be incorrect.]*
>
> <https://www.brokerlink.ca/campaign/referral-commercial>
>
>
>
> *Please note new policies, policy changes or amendments cannot be bound or
> made unless you speak directly to a licensed insurance broker.*
>
>
>
> *This communication and any attachments are confidential. If you are not
> the intended recipient, please immediately notify the sender and delete
> this communication including all attachments. Any other use, disclosure,
> distribution or copying is prohibited.*
>
>
>
> *From:* Lora Mekikian <lora.mekikian@thekey.com>
> *Sent:* Friday, March 6, 2026 5:06 PM
> *To:* Elizabeth Poncelet <eponcelet@brokerlink.ca>
> *Cc:* Sean Cygan <scygan@thekey.com>; tt@homecareassistance.com; Frank
> Stigter <fstigter@brokerlink.ca>
> *Subject:* Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare
> Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff
> Apr 30-26 **revised with Lora as contact**
>
>
>
> CAUTION: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
>
>
>
> Hi Liz,
>
>
>
> It is a pleasure to meet you. As Sean mentioned, I have taken over Dylan's
> duties and will manage corporate insurance renewals. It would be helpful if
> you could share the current policy copies and a summary of what we have in
> place like a Summary of Insurance Coverage. Please provide them at your
> earliest convenience.
>
>
>
> Best,
>
> Lora
>
>
>
> On Fri, Mar 6, 2026 at 1:39 PM Elizabeth Poncelet <eponcelet@brokerlink.ca>
> wrote:
>
> Hi again Sean & Lora,
>
>
>
> Thanks again for letting us know about the changes.
>
>
>
> Please see attached amended the Documents, removed Laszo and replaced with
> Lora.
>
>
>
> Wishing you both a fantastic rest of your day and week-end! 😊
>
>
>
> *If you appreciate the service you get from myself & Frank, please let us
> know in a Google Review! You can easily click **HERE*
> <https://www.google.com/search?q=brokerlink+aurora&rlz=1C1GCEU_enCA946CA946&ei=tGV2ZMOwIKKs5NoP1ZGF-AU&ved=0ahUKEwjD2pfL-Z3_AhUiFlkFHdVIAV8Q4dUDCA8&uact=5&oq=brokerlink+aurora&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzILCC4QgAQQxwEQrwEyBQgAEIAEMgYIABAWEB4yCAgAEBYQHhAPMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgIIJjIICAAQigUQhgMyCAgAEIoFEIYDMhkILhCABBDHARCvARCXBRDcBBDeBBDgBBgBOg4ILhCABBDHARCvARCwAzoJCAAQBxAeELADOgkIABAIEB4QsAM6DgguEIoFEMcBEK8BEJECOggIABCKBRCRAjoLCC4QrwEQxwEQgAQ6HAguEIoFEMcBEK8BEJECEJcFENwEEN4EEOAEGAFKBAhBGAFQ4QVY2Qxg-BBoAXAAeACAAdoBiAGlB5IBBTAuNS4xmAEAoAEBwAEByAED2gEGCAEQARgU&sclient=gws-wiz-serp&safe=active&ssui=on#lrd=0x882ad3e915a25fbf:0x8385540817ee6b26,1>*
> & submit! Your feedback is always appreciated!*
>
>
>
> *Kindest Regards,*
>
>
>
> *Liz*
>
>
>
> *Elizabeth Poncelet, RIBO*
>
> Commercial Account Manager  |  *BrokerLink *
>
> T: 905-727-4605 ext. 85642 |  F: 905-727-5770  |  eponcelet@brokerlink.ca
>
>
> Brokerlink Inc.  |  400-238 Wellington Street East, Aurora, Ontario L4G 1J5
>
> Branch hours: Mon-Fri: 9 am-5 pm
>
> Visit us online: *BrokerLink.ca* <http://www.brokerlink.ca/>
> <https://www.facebook.com/BrokerLink>
> <https://www.instagram.com/brokerlinkca>
> <https://www.linkedin.com/company/brokerlink>
> <https://www.youtube.com/c/BrokerLink>
> <https://www.tiktok.com/@brokerlink>
>
>
>
> *[image: A close-up of a person AI-generated content may be incorrect.]*
>
> <https://www.brokerlink.ca/campaign/referral-commercial>
>
>
>
> *Please note new policies, policy changes or amendments cannot be bound or
> made unless you speak directly to a licensed insurance broker.*
>
>
>
> *This communication and any attachments are confidential. If you are not
> the intended recipient, please immediately notify the sender and delete
> this communication including all attachments. Any other use, disclosure,
> distribution or copying is prohibited.*
>
>
>
> *From:* Sean Cygan <scygan@thekey.com>
> *Sent:* Wednesday, March 4, 2026 3:16 PM
> *To:* Elizabeth Poncelet <eponcelet@brokerlink.ca>
> *Cc:* laszlo.kovacs@thekey.com; tt@homecareassistance.com; Frank Stigter <
> fstigter@brokerlink.ca>
> *Subject:* Re: HOMECAR-23 - THE KEY O/B SJD CARE SERVICES INC, Mavencare
> Inc. Prairie Senior Care Inc + OTHER LOCATIONS - Renewal Update Forms Eff
> Apr 30-26
>
>
>
> CAUTION: This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe.
>
>
>
> Hi Elizabeth,
>
>
>
> We will start working on these.
>
>
>
> Also, Diego and Las are no longer with TheKey.  Lora Mekikian
> Lora.mekikian@thekey.com has taken their place.
>
>
>
> Sean
>
>
>
> On Tue, Mar 3, 2026 at 1:35 PM Elizabeth Poncelet <eponcelet@brokerlink.ca>
> wrote:
>
> Good day Laszlo, Sean & Tim & Diego,
>
>
>
> Please find attached the forms required in order to prepare for your
> upcoming renewal.
>
>
>
> Attached are:
>
>    1. *Renewal Updates Form* – please review, make any corrections as
>    required, complete the updates information, sign and return the form.
>    2. *Statement of Values Form* - your policy currently carries a
>    Co-Insurance Waiver. Please complete the form by reviewing the limits,
>    revise as required, sign and return *BOTH pages* along with the
>    updates form.
>
>
>
> *ª**NOTE **ª*
>
> ·       Facility staffing is now specifically *excluded* from the Home
> Healthcare Program policy.
>
> ·       If you are providing staff to any facility (long term care
> home/retirement home/hospital/etc.), your policy can be endorsed to include
> facility staffing coverage.
>
> ·       This exclusion does not apply if you are contracted by an
> individual whose home is a care facility
>
> o   the service contract must be between your company and the individual
>
> o   Contracts written in the facility name are considered ‘Facility
> Staffing’
>
> ·       You must complete Section B on the updates form so that we can
> ensure you have the coverage you need.
>
>
>
> *Need Help**? Please do not hesitate to contact Frank or myself*
>
> Ø  Frank at 647-299-2766 or by email, fstigter@brokerlink.ca
>
> Ø  Liz as per contact info shown below
>
>
>
> We look forward to hearing from you.
>
>
>
> *If you appreciate the service you get from myself & Frank, please let us
> know in a Google Review! You can easily click **HERE*
> <https://www.google.com/search?q=brokerlink+aurora&rlz=1C1GCEU_enCA946CA946&ei=tGV2ZMOwIKKs5NoP1ZGF-AU&ved=0ahUKEwjD2pfL-Z3_AhUiFlkFHdVIAV8Q4dUDCA8&uact=5&oq=brokerlink+aurora&gs_lcp=Cgxnd3Mtd2l6LXNlcnAQAzILCC4QgAQQxwEQrwEyBQgAEIAEMgYIABAWEB4yCAgAEBYQHhAPMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgIIJjIICAAQigUQhgMyCAgAEIoFEIYDMhkILhCABBDHARCvARCXBRDcBBDeBBDgBBgBOg4ILhCABBDHARCvARCwAzoJCAAQBxAeELADOgkIABAIEB4QsAM6DgguEIoFEMcBEK8BEJECOggIABCKBRCRAjoLCC4QrwEQxwEQgAQ6HAguEIoFEMcBEK8BEJECEJcFENwEEN4EEOAEGAFKBAhBGAFQ4QVY2Qxg-BBoAXAAeACAAdoBiAGlB5IBBTAuNS4xmAEAoAEBwAEByAED2gEGCAEQARgU&sclient=gws-wiz-serp&safe=active&ssui=on#lrd=0x882ad3e915a25fbf:0x8385540817ee6b26,1>*
> & submit! Your feedback is always appreciated!*
>
>
>
> *Kindest Regards,*
>
>
>
> *Liz*
>
>
>
> *Elizabeth Poncelet, RIBO*
>
> Commercial Account Manager  |  *BrokerLink *
>
> T: 905-727-4605 ext. 85642 |  F: 905-727-5770  |  eponcelet@brokerlink.ca
>
>
> Brokerlink Inc.  |  400-238 Wellington Street East, Aurora, Ontario L4G 1J5
>
> Branch hours: Mon-Fri: 9 am-5 pm
>
> Visit us online: *BrokerLink.ca* <http://www.brokerlink.ca/>
> <https://www.facebook.com/BrokerLink>
> <https://www.instagram.com/brokerlinkca>
> <https://www.linkedin.com/company/brokerlink>
> <https://www.youtube.com/c/BrokerLink>
> <https://www.tiktok.com/@brokerlink>
>
>
>
> *[image: A close-up of a person AI-generated content may be incorrect.]*
>
> <https://www.brokerlink.ca/campaign/referral-commercial>
>
>
>
> *Please note new policies, policy changes or amendments cannot be bound or
> made unless you speak directly to a licensed insurance broker.*
>
>
>
> *This communication and any attachments are confidential. If you are not
> the intended recipient, please immediately notify the sender and delete
> this communication including all attachments. Any other use, disclosure,
> distribution or copying is prohibited.*
>
>
>
>