RE: The Key/Amazon Business Canada Connect

Yes, just had the invite sent…

 

Andreas Kozak

Procurement

(631) 400-4409

 

 <https://homecareassistance.com/> 

 

 <https://thekey.com/> https://thekey.com/

 

From: Drevik, Abby <adrevik@amazon.com> 
Sent: Friday, December 1, 2023 16:23
To: andreas.kozak@thekey.com; Zoratto, Jennifer <zorattoj@amazon.com>
Cc: anotte.francois@thekey.com; tt@thekey.com; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com>; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com>
Subject: RE: The Key/Amazon Business Canada Connect

 

This would be adding me as one to the Canada account. Youre an admin with your -ca email but I’ll need to be added as an admin with the email I mentioned below.

 

Did you invite me to the Canada account?

 

From: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com>  <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > 
Sent: Friday, December 1, 2023 4:17 PM
To: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >; Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >
Cc: anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com <mailto:hmcclure@CrossCountry-Consulting.com> >; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >
Subject: RE: [EXTERNAL] The Key/Amazon Business Canada Connect

 


CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.

 

Done.  In order to add myself as admin, would I use my US  (default) email address or the Canadian email address?

 

Andreas Kozak

Procurement

 

(631) 400-4409

 

 <https://homecareassistance.com/> 

 

https://thekey.com/

 

From: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> > 
Sent: Friday, December 1, 2023 11:02
To: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >; andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> 
Cc: anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com>; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >
Subject: RE: The Key/Amazon Business Canada Connect

 

Thank you Jennifer and Andy!

 

 <mailto:andreas.kozak@thekey.com> @andreas.kozak@thekey.com in the meantime so I can get a head start on getting things set up, can you please add me as an admin on the Canada account?

 

Hello Andy then Go to Business settings in the amazon.ca account

On the far right you should see account admins and then in blue under your email you should see “add an admin”

Can you click that then invite this email abps-admin+thekeycadrev@amazon.com <mailto:abps-admin+thekeycadrev@amazon.com>  and let me know once sent so I can start the config prior to Mondays call?

 

Thank you!

 

From: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> > 
Sent: Friday, December 1, 2023 9:40 AM
To: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> 
Cc: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >; anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com <mailto:hmcclure@CrossCountry-Consulting.com> >; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >
Subject: RE: [EXTERNAL] [COURRIEL EXTERNE] The Key/Amazon Business Canada Connect

 

Great, sorry for all the trouble! Looking forward to Monday’s call. 

Have a great weekend. 

 

From: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com>  <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > 
Sent: Friday, December 1, 2023 9:33 AM
To: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >
Cc: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >; anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com <mailto:hmcclure@CrossCountry-Consulting.com> >; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >
Subject: RE: [EXTERNAL] [COURRIEL EXTERNE] The Key/Amazon Business Canada Connect

 


CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.

 


AVERTISSEMENT: Ce courrier électronique provient d’un expéditeur externe. Ne cliquez sur aucun lien et n’ouvrez aucune pièce jointe si vous ne pouvez pas confirmer l’identité de l’expéditeur et si vous n’êtes pas certain que le contenu ne présente aucun risque.

 

Wow, that was quick!  Thank you.  It appears all is up and running now.

 

Thx,

 

Andy

 

Andreas Kozak

Procurement

 

(631) 400-4409

 

 <https://homecareassistance.com/> 

 

https://thekey.com/

 

From: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> > 
Sent: Friday, December 1, 2023 9:29
To: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> 
Cc: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >; anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com <mailto:hmcclure@CrossCountry-Consulting.com> >; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >
Subject: RE: The Key/Amazon Business Canada Connect

 

Hello Andy, 

Within a few mins you will receive a welcome email, when you receive this can you please log into the account and confirm if the issue has been resolved. 

 

Thank you, 

Jennifer 

From: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com>  <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > 
Sent: Friday, December 1, 2023 8:51 AM
To: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >
Cc: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >; anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com <mailto:hmcclure@CrossCountry-Consulting.com> >; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >
Subject: RE: [EXTERNAL] [COURRIEL EXTERNE] The Key/Amazon Business Canada Connect
Importance: High

 


CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.

 


AVERTISSEMENT: Ce courrier électronique provient d’un expéditeur externe. Ne cliquez sur aucun lien et n’ouvrez aucune pièce jointe si vous ne pouvez pas confirmer l’identité de l’expéditeur et si vous n’êtes pas certain que le contenu ne présente aucun risque.

 

Jennifer and Abby,

 

I am starting to get a little irritated.  If the lower-level tech support at Amazon Canada is unable to resolve this issue or provide a direction on how I can be of help, then the issue needs to be escalated.  The current trial and error approach is unacceptable.

 

Amazon Canada needs to resolve this issue by EOD today so we can continue the setup process during our upcoming meeting on Monday.

 

Thank you.     

 

 

Andreas Kozak

Procurement

 

(631) 400-4409

 

 <https://homecareassistance.com/> 

 

https://thekey.com/

 

From: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com>  <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > 
Sent: Thursday, November 30, 2023 17:39
To: 'Zoratto, Jennifer' <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >
Cc: 'Drevik, Abby' <adrevik@amazon.com <mailto:adrevik@amazon.com> >
Subject: RE: The Key/Amazon Business Canada Connect

 

Oh, I see… Yes, will do.

 

Andreas Kozak

Procurement

 

(631) 400-4409

 

 <https://homecareassistance.com/> 

 

https://thekey.com/

 

From: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> > 
Sent: Thursday, November 30, 2023 17:29
To: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> 
Cc: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >
Subject: Re: The Key/Amazon Business Canada Connect

 

Yes, but can you please upload this when logging into the account. You will get the same message as before with an area to attach this letter. I would upload you but unfortunately it has to come from the Customer.  

 

Thank you!

 

Sent from my iPhone

 

On Nov 30, 2023, at 5:21 PM, andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com>  wrote:

 


CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.

 


AVERTISSEMENT: Ce courrier électronique provient d’un expéditeur externe. Ne cliquez sur aucun lien et n’ouvrez aucune pièce jointe si vous ne pouvez pas confirmer l’identité de l’expéditeur et si vous n’êtes pas certain que le contenu ne présente aucun risque.

 

Here you go.  Will this be sufficient?

 

Andreas Kozak

Procurement

(631) 400-4409

 

 <https://homecareassistance.com/> <image002.png>

 

 

https://thekey.com/

 

From: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> > 
Sent: Thursday, November 30, 2023 15:56
To: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> ; Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >
Subject: RE: The Key/Amazon Business Canada Connect

 

Thank you Andy, much appreciated!

 

From: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com>  <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > 
Sent: Thursday, November 30, 2023 3:54 PM
To: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >; Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >
Subject: RE: [EXTERNAL] [COURRIEL EXTERNE] The Key/Amazon Business Canada Connect

 


CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.

 


AVERTISSEMENT: Ce courrier électronique provient d’un expéditeur externe. Ne cliquez sur aucun lien et n’ouvrez aucune pièce jointe si vous ne pouvez pas confirmer l’identité de l’expéditeur et si vous n’êtes pas certain que le contenu ne présente aucun risque.

 

Just requested that from HR, will share as soon as I get it back.

 

Andreas Kozak

Procurement

 

(631) 400-4409

 

 <https://homecareassistance.com/> <image003.jpg>

 

 

https://thekey.com/

 

From: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> > 
Sent: Thursday, November 30, 2023 14:36
To: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> ; Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >
Subject: RE: The Key/Amazon Business Canada Connect

 

Hello Andy, 

I have just been informed that the quickest way for us to resolve this issue is to have you upload a company letter head confirming employment as the verification department is requesting additional information. If you can kindly try to log back in and do so than the account will be confirmed and activated within 24hrs. 

I do apologize for how painful this process has been. 

 

Please let me know if you are unable to attach the document. 

 

Thank you, 

Jennifer 

 

From: andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com>  <andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> > 
Sent: Thursday, November 30, 2023 10:34 AM
To: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> >; Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >; 'Gaurvi Shukla' <GShukla@CrossCountry-Consulting.com <mailto:GShukla@CrossCountry-Consulting.com> >; anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; 'Harrison McClure' <hmcclure@CrossCountry-Consulting.com <mailto:hmcclure@CrossCountry-Consulting.com> >
Cc: pin+7776549177@chime.aws <mailto:pin+7776549177@chime.aws> ; 'Maryna Shaw' <mshaw@CrossCountry-Consulting.com <mailto:mshaw@CrossCountry-Consulting.com> >; meet@chime.aws <mailto:meet@chime.aws> 
Subject: RE: [EXTERNAL] [COURRIEL EXTERNE] The Key/Amazon Business Canada Connect

 


CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you can confirm the sender and know the content is safe.

 


AVERTISSEMENT: Ce courrier électronique provient d’un expéditeur externe. Ne cliquez sur aucun lien et n’ouvrez aucune pièce jointe si vous ne pouvez pas confirmer l’identité de l’expéditeur et si vous n’êtes pas certain que le contenu ne présente aucun risque.

 

Thought so…  Still the same screen as of yesterday…

 

Andreas Kozak

Procurement

 

(631) 400-4409

 

 <https://homecareassistance.com/> <image004.jpg>

 

 

https://thekey.com/

 

From: Drevik, Abby <adrevik@amazon.com <mailto:adrevik@amazon.com> > 
Sent: Thursday, November 30, 2023 7:21
To: Zoratto, Jennifer <zorattoj@amazon.com <mailto:zorattoj@amazon.com> >; 'Maryna Smoliana' <MSmoliana@CrossCountry-Consulting.com <mailto:MSmoliana@CrossCountry-Consulting.com> >; Gaurvi Shukla <GShukla@CrossCountry-Consulting.com <mailto:GShukla@CrossCountry-Consulting.com> >; anotte.francois@thekey.com <mailto:anotte.francois@thekey.com> ; tt@thekey.com <mailto:tt@thekey.com> ; andreas.kozak@thekey.com <mailto:andreas.kozak@thekey.com> ; Harrison McClure <hmcclure@CrossCountry-Consulting.com <mailto:hmcclure@CrossCountry-Consulting.com> >
Cc: pin+7776549177@chime.aws <mailto:pin+7776549177@chime.aws> ; Maryna Shaw <mshaw@CrossCountry-Consulting.com <mailto:mshaw@CrossCountry-Consulting.com> >; meet@chime.aws <mailto:meet@chime.aws> 
Subject: The Key/Amazon Business Canada Connect

 

Going to push to Monday since the escalation team is still working on the issue.

 

Abby Drevik

Solutions Consultant

<image005.png>

865-306-2361  |  adrevik@amazon.com <mailto:adrevik@amazon.com> 

 

<303354_Andreas_Kozak_VOE.pdf>