👍
*Will Reid*
Partner | TheKey
Mobile: 513.707.2304
<http://www.thekey.com>
On Wed, Aug 6, 2025 at 4:03 PM Timothy Thomas <tt@thekey.com> wrote:
> I made the case to Melissa just waiting on the green light. Stay tuned.
>
> On Wed, Aug 6, 2025 at 2:27 PM Will Reid <wreid@thekey.com> wrote:
>
>> just making sure you received this...
>>
>>
>> *Will Reid*
>>
>> Partner | TheKey
>>
>> Mobile: 513.707.2304
>>
>> <http://www.thekey.com>
>>
>>
>>
>> On Thu, Jul 31, 2025 at 11:57 AM Will Reid <wreid@thekey.com> wrote:
>>
>>> Hey Tim,
>>> Here are 3 short term intention Duepree House clients we started in
>>> June. As we’ve discussed we take everything DH asks for in order to keep
>>> all competitors out. They are owned by episcopal Retirement Homes. That
>>> relationship generates over $2,000,000 annually in Cincinnati.
>>>
>>> I’d like to have these 3 clients removed from the June retention metric
>>> as it will punish our staff for no fault of their own.
>>>
>>> Appreciate your help as always.
>>>
>>>
>>> *Will Reid*
>>>
>>> Partner | TheKey
>>>
>>> Mobile: 513.707.2304
>>>
>>> <http://www.thekey.com>
>>>
>>>
>>>
>>> ---------- Forwarded message ---------
>>> From: Laura Horval <lhorval@thekey.com>
>>> Date: Thu, Jul 31, 2025 at 11:25 AM
>>> Subject: Deupree Short Intentioned Clients
>>> To: Will Reid <wreid@thekey.com>
>>>
>>>
>>> Good Morning Will,
>>>
>>> We took on the following clients from DH in June who will not hit their
>>> July retention goal knowing they were short term:
>>>
>>> Mac Brodie- Needed driven to an appointment
>>>
>>> Jean Morrison- had a knee replacement and needed short term help
>>> following the procedure
>>>
>>> Robert Nau- had a medical incident and only needed 24/7 for a day to
>>> give his family time to arrive to be with him
>>>
>>>
>>> Laura Horval MSW LSW
>>>
>>>
>>> General Manager | TheKey
>>>
>>> Office: 513-891-2273
>>>
>>> Mobile: 513-535-0558
>>>
>>>
>>> *Aging Life Care Professional™; CDP®*
>>> *PAC® Consultant; **PAC® Coach*
>>> * Please note my email has changed: *
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