RE: E-transfer for Alberta Caregiver Colleen McGonigal

Thanks for the input, Chuck!



*From:* Chuck Terlesky <cterlesky@thekey.com>
*Sent:* Wednesday, January 8, 2025 3:08 PM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Cc:* Germaine Daniels <germaine.daniels@thekey.com>; Timothy Thomas <
tt@thekey.com>; Maurice Johnson <johnsonm@thekey.com>; Irin Eva <
irin.eva@thekey.com>; Treasury Team <treasury@thekey.com>; Canada Payroll <
CanadaPayroll@thekey.com>; Chandani Patel <cpatel@thekey.com>; Veronique
Ree <veronique.ree@thekey.com>
*Subject:* Re: E-transfer for Alberta Caregiver Colleen McGonigal



In Calgary, we don't do a lot of e-transfers, one a month or less on
average. We have also been getting cheques sent to our office, where the
caregiver can swing by and pick up the cheque in the office.



On Wed, Jan 8, 2025 at 12:47 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
wrote:

Thanks for the insights here, Germaine.



Tim (or anyone else on this thread who may know the answer) – Do you have a
sense of the frequency at which we need to make these payments? If a
negligible amount, I’d be ok just eating the $15 cost of a wire…



Thanks,



*From:* Germaine Daniels <germaine.daniels@thekey.com>
*Sent:* Wednesday, January 8, 2025 1:11 PM
*To:* Laszlo Kovacs <laszlo.kovacs@thekey.com>
*Cc:* Timothy Thomas <tt@thekey.com>; Maurice Johnson <johnsonm@thekey.com>;
Irin Eva <irin.eva@thekey.com>; Treasury Team <treasury@thekey.com>; Canada
Payroll <CanadaPayroll@thekey.com>; Chandani Patel <cpatel@thekey.com>;
Chuck Terlesky <cterlesky@thekey.com>; Veronique Ree <
veronique.ree@thekey.com>
*Subject:* Re: E-transfer for Alberta Caregiver Colleen McGonigal



Hi Laszlo,



Unfortunately, payroll does not have an option to process off-cycle checks
in Canada which is a feature we have in the US. We do not encourage wire
transfers as it imposes fees for employees/employers. Employees should not
be charged for billing errors, payroll errors or direct deposit rejections
which are the reasons why e-transfers are requested.  We do not incur any
fees for e transfers which is the best option in Canada for these payments.


Thanks,



Germaine Daniels

*Payroll Director *
germaine.daniels@thekey.com

Phone: 562-784-1800

*TheKey.com <https://www.thekey.com/>*

[image: Image removed by sender. TheKey] <https://homecareassistance.com/>





On Mon, Jan 6, 2025 at 6:54 PM Laszlo Kovacs <laszlo.kovacs@thekey.com>
wrote:

Hey Germaine,



We won’t make the move until we have an appropriate plan in place. Right
now though, I’m wondering why we can’t just send a wire or overnight a
check. Is it that critical for us to be able to send etransfers?



Thanks,



*From:* Germaine Daniels <germaine.daniels@thekey.com>
*Sent:* Monday, January 6, 2025 1:59 PM
*To:* Timothy Thomas <tt@thekey.com>
*Cc:* johnsonm@thekey.com; Laszlo Kovacs <laszlo.kovacs@thekey.com>; Irin
Eva <irin.eva@thekey.com>; Treasury@thekey.com; Canada Payroll <
canadapayroll@thekey.com>; Chandani Patel <cpatel@thekey.com>; Chuck
Terlesky <cterlesky@thekey.com>; Veronique Ree <veronique.ree@thekey.com>
*Subject:* Re: E-transfer for Alberta Caregiver Colleen McGonigal



Tim,



Thanks for pointing this out. @Timothy Thomas <tt@thekey.com>   Do you
have a timeline when the BMO account will be closed? @Laszlo Kovacs
<laszlo.kovacs@thekey.com> , what will be the plan to ensure we have a
process in place for etransfers?


Thanks,



Germaine Daniels

*Payroll Director *
germaine.daniels@thekey.com

Phone: 562-784-1800

*TheKey.com <https://www.thekey.com/>*

[image: Image removed by sender. TheKey] <https://homecareassistance.com/>





On Mon, Jan 6, 2025 at 2:28 PM Timothy Thomas <tt@thekey.com> wrote:

This has been paid.



adding @Laszlo Kovacs <laszlo.kovacs@thekey.com> - Soon the BMO account
will be closed and I will no longer be able to send etransfers. Another
process will need to be identified.



Thank you

Tim



On Mon, Jan 6, 2025 at 1:32 PM <johnsonm@thekey.com> wrote:

Hi Timothy,



Could you pls e-transfer for Calgary Caregiver Colleen McGonigal.



*Company*: Alberta LTD.



*Pay Date:* Jan 03, 2025



*Name:* Colleen McGonigal



*Email: **cgmcgonigal@hotmail.com <cgmcgonigal@hotmail.com>*



*Phone:* 403-870-4267 (M)



*Net Amt*: 397.73  (CAD)



*Reason:*  EFT REJECT - REFUND TO BANK



*Thank you.*



*Maurice Johnson*

Payroll Analyst

*Please note my email has changed:*

johnsonm@thekey.com

(813) 421-4957 Ext. 110001

*TheKey.com* <https://www.thekey.com/>







*Error! Filename not specified.* <https://homecareassistance.com/>


















-- 

*Chuck Terlesky B.A., CCPE*





*General ManagerWinnipeg and CalgaryCalgary: 403-301-3777Winnipeg:
204-489-6000*

*TheKey.ca*   <https://thekey.ca/>



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