RE: [EXTERNAL] Fwd: CAFT Create Error

Can you let me know what the file amount is? I had asked that last week as well.

Once I know that, I can get a temporary increase put in place.

Will the files be over $99,999 more frequently? If so, I will need to get a permanent increase in place.

Thank you,

[cid:image001.png@01D9C9E5.7B514E00]
Lisa Swaikoski
CAFT Associate

Steinbach Branch
333 Main Street, Steinbach, MB
Branch: 204.326.3495 ext 2344
Direct Line: 204.346.1763



From: Ali Malik <ali.malik@thekey.com>
Sent: Tuesday, August 8, 2023 10:43 AM
To: Lisa Swaikoski <LSwaikoski@scu.mb.ca>
Cc: Timothy Thomas <tt@thekey.com>; Sumira Suthesan <sumira.suthesan@thekey.com>
Subject: [EXTERNAL] Fwd: CAFT Create Error

Hey Lisa,

This is extremely frustrating and time consuming. This is the third error I have gotten. We need to push through these transactions as soon as possible. I have taken a transaction out to make the limit of the batch below the 99k you mentioned and still have this issue.

Please push through these payments as soon as possible.

thank you,
---------- Forwarded message ---------
From: <CreateRoutine@cupspaymentservices.com<mailto:CreateRoutine@cupspaymentservices.com>>
Date: Tue, Aug 8, 2023 at 11:01 AM
Subject: CAFT Create Error
To: <ali.malik@thekey.com<mailto:ali.malik@thekey.com>>


Originator: 8697039570
File creation complete - no transactions were created. Please view the Activity Log for errors and warnings.


--
Ali Malik
Manager - Financial Operations

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