Good Day All,
TheKey's Learning Portal team is reporting that the authentication issue
has been resolved. Users should be able to log into the portal without any
further issues.
If further support is required, as always, please reach out to the IT Help
Desk by emailing us at itsupport@thekey.com or by calling us at (888)
838-1955. We're here to help! Please note that our IT Help Desk is
available, Monday through Friday, 8:00 AM to 9:00 PM EST.
Kind Regards,
Mike Conner
On Wed, May 29, 2024 at 2:03 PM Mike Conner <noreply_italerts@thekey.com>
wrote:
> Good day,
>
> We regret to inform you that users are currently unable to log into
> TheKey's Learning Portal. When attempting to log in, users encounter an
> authentication error message.
>
> Our team is aware of the issue and is working diligently to resolve it as
> quickly as possible. We apologize for any inconvenience this may cause and
> appreciate your understanding and patience.
>
> Kind Regards,
> *Mike Conner*
> IT Manager - Services and Support
> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>