Forwarded chat in room Canada/East Division Leaders Kimberly Guerci I even have some of my ECMs doing admin back up on call Kimberly Guerci My biggest concern is I don't want people to feel they are being demoted with a new title so however we can make it sound the same or better. We have changed the title 4 times in 2 years- compliance specialist, CGA, ECM and now what ever we come up with. Audra Williams Hi Team! Everyone HOLD OFF on completing the billable hours goals for your teams. There were some changes that needed to be made and we are getting the data corrected. Tiffany will update everyone when the updates have been made. Chad Everitt Hi Team- friendly reminder to update your Red Zone Action Plans before COB Thursday. Red Zone Action Plans- East Division https://drive.google.com/open?id=1jLRCPwE2K2_IWQAK-tUSSewhNz_Bw-HTJZ658asLXWQ Tiffany Silton Hi Team! We have the Billable Hours Spreadsheet updated! A few quick tips: Each of you have your own tab to work in Only fill in the highlighted areas. There are some employees who are missing sites, please update those (they are also highlighted). Be sure to group Client Success and Caregiver Managers into two separate groups. For Example: If your daily site goal is 500. Both your CSM's and your Caregiver Managers would EACH need to add up to 500. Check for accuracy of employees. Ensure that we have captured all your current employees. If any are missing add them and flag us as well. You will find that we have added your daily site goals in columns O-R for your quick reference. DUE DATE: 9/5! Thank you all, don't hesitate to reach out for any support! https://docs.google.com/spreadsheets/d/13cY9RYbQP1H-aiRPy1yFm3tHUZa_Rs1q/edit?usp=sharing&ouid=100419005530555483513&rtpof=true&sd=true <a href="https://chat.google.com/room/AAAANVfIoy0/Ed9i_EO83So?cls=12" target="_blank" style="background-color:#1a73e8;border:1px solid