Re: Client Salvo

From
Maria Licoudis <mlicoudis@homecareassistance.com>
To
Tim Thomas <tthomas@thekey.com>
CC
Cheryl Cartwright <ccartwright@homecareassistance.com>, Timothy Thomas <tt@thekey.com>
Date
hu, 22 Dec 2022 10
Folder
INBOX
📎 Statement1_from_Home_Care_Assistance_Montral__Soins__Domicile13668.pdf
Thank you
I’m going to send him a holiday text and see if I can speak to him as well.
He doesn’t always answer his texts or calls.

Maria

Maria Licoudis RN
Care Manager
mlicoudis@homecareassistance.com

Office:514-907-5065

> On Dec 22, 2022, at 9:43 AM, Tim Thomas <tthomas@thekey.com> wrote:
>
> Hi Cheryl,
>
> I need you to follow up with a client by the name of Vidal Salvo.  They have been a good client since 2020 and pay by EFT however, recently they had a payment rejected and when we finally reached the son Alessandro, he said there was a freeze on his fathers account due to an unpaid bill that the family wasn’t aware of.  He said they expected the account to be unfrozen the next week and if not he would pay by credit card.  That was a couple of weeks ago.  Maria tried calling him and I sent email follow-ups but no response.
>
> I’ve attached summary statement.  His outstanding balance is approximately $17K.
>
> Thanks.
>
> Tim Thomas Sr.
> Home Care Assistance (Montréal)
> Tel: 514.726.7647
> tthomas@homecareassistance.com  | Homecareassistancemontreal.ca
>
>
>
>
>
>

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