Thanks Tim. Please let us know when the contract has been updated!
@Melissa Rus <mrus@thekey.com> Please advise her that $25 was removed for
the background check (send her a copy) but since she did not work we will
refund it back. She will be paid the $25 on the next pay. I will take care
of that
On Fri, Aug 23, 2024 at 10:17 AM Timothy Thomas <tt@thekey.com> wrote:
> Hi Mel,
>
> Thanks for bringing this to my attention.
>
> Sounds like we should reimburse her. I'll talk to Steve about the
> agreement but for the time being do not charge caregivers the 25$.
>
> On Fri, Aug 23, 2024 at 9:58 AM Melissa Rus <mrus@thekey.com> wrote:
>
>> Hi Tim,
>>
>> I received an email from a past caregiver Jenelle Simms (the one that
>> wrote the bad Google review) and she mentioned that her pay from
>> orientation didn't match the hours/rate. The reason for this would be the
>> $25 deduction from the background check.
>>
>> However, I double checked her signed contract (same as all employees),
>> but there does *not *seem to be a section explaining the $25 back check
>> fee. It used to be on the old contract.
>> In the current one (section 2), it states that employees will have to
>> undergo a criminal background check, but omits the expense from their pay.
>>
>> Is it written in another document, or is this the only mention?
>>
>> Attached is the current offer letter we send out.
>> Please let me know for future reference.
>>
>> Thank you,
>>
>> Melissa Rus <https://twitter.com/hcamontreal>
>> <https://www.facebook.com/HCAGreaterMTL>
>> <https://www.instagram.com/thekeyhomecare/>
>>
>> *Recruteur / Recruiter *
>>
>> *Montréal, QC*
>>
>> Tel: 514.907.5065 | Fax: 514.221.4265
>>
>> mrus@thekey.com <mrus@homecareassistance.com> |
>> <https://www.homecareassistancemontreal.ca/>TheKey.ca
>> <https://thekey.ca/>
>>
>>
>> [image: TheKey]
>>
>
--
Joey Taylor
*Directeur Général/**General Manager*
514-907-5065
TheKey.ca <https://thekey.ca/>
[image: TheKey]