Re: Vaughan BarB* Winnipeg

Thanks Ali, this family has historically always paid.

On Tue, Apr 25, 2023 at 2:18 PM Ali Malik <ali.malik@thekey.com> wrote:

> I sent an email and CCd you, they said they would etransfer payment as
> soon as possible, Let us see how much they send by Friday
>
> On Tue, Apr 25, 2023 at 3:17 PM Timothy Thomas <tt@thekey.com> wrote:
>
>> I understand if we have to suspend service. Let us know how the call goes.
>>
>> On Tue, Apr 25, 2023 at 1:42 PM Ali Malik <ali.malik@thekey.com> wrote:
>>
>>> Hi Tim and Dennis,
>>>
>>> Client Vaughan Barb has been delayed of payment many times in the past.
>>> This is the only privatepay client that we made an exception for to pay by
>>> cheque. There are currently 7 invoices outstanding. We don't know if they
>>> sent a cheque for any of these as the last deposit date was about a month
>>> ago. But nevertheless we should not be waiting this long for payment.
>>>
>>> I'm going to call the client to let them know we can no longer accept
>>> cheque from them as payment method and to clear the balance of
>>> $16,401.00.
>>>
>>> I will try my best to persuade client and come to a common ground but
>>> just wanted to bring this up in case it gets escalated.
>>>
>>> thank you,
>>>
>>> [image: image.png]
>>> --
>>> *Ali Malik*
>>> Manager - Financial Operations
>>>
>>>
>>
>> --
>> Tim Thomas
>> Head of Canada Division
>> *Please note my email has changed:*
>> tt@TheKey.com <tt@thekey.com>
>> (514) 591-9387
>> TheKey.ca <https://www.thekey.ca/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>
>
> --
> *Ali Malik*
> Manager - Financial Operations
>
> --
Dennis Fancy, BSP
Care Solutions Manager

TheKey.ca <https://thekey.ca/>

[image: TheKey]