Update
We received the Clearcare data from Wellsky and it was processed.
*Reporting: *Analytics Portal reports started refreshing as of about 30
minutes ago. Should be complete in another hour
*Payroll: *No impact to Caregiver payroll since missing data was for
caregivers in Canada
*Billing:* We are sending updated files to Netsuite now but this should not
cause a delay for billing since it is a Thursday
Thanks,
Monica
On Thu, Nov 2, 2023 at 6:33 AM Monica Johnston <johnstonm@thekey.com> wrote:
> Hello all,
>
> We are experiencing a delay in processing the clearcare data in the data
> lake today. The root cause and eta to fix is unknown at this point. I will
> send an update when we know more.
>
> As of now, reports on the Analytics Portal are missing yesterday's data.
>
> Since it is a Thursday there should be no impact to Payroll or Billing.
>
> Thanks,
> Monica
>
>
> BCC: Executive team, Regional Directors, Tableau Desktop Users, Payroll
> Notifications, Billing Alerts
>
> --
> Monica Johnston
> Manager of Data Services
> johnstonm@thekey.com
> (602) 501-7890
> TheKey.com
>
>