Hey Mark,
There is no way to gain access to this company device with the information
I provided? This is a company phone in which the old team member set a
passcode that we do not know.
Thanks,
On Tue, Nov 21, 2023 at 3:49 PM Mark Warner <itsupport@thekey.com> wrote:
> Hi Joey,
> Unfortunately, without some kind of specific identifier from the device
> (phone number, serial number, etc.,) we will not be able to work with that
> device.
>
> Thanks,
> Mark Warner
>
>
> On Tue, 21 Nov at 3:25 PM , JosephTaylor <
> joey.taylor@homecareassistance.com> wrote:
> Good Morning,
>
> We have a new employee starting in the Montreal Office (Wendy Loper) next
> week on Wednesday the 22nd of November. I have a laptop and cellular phone
> from old employees who are no longer with The Key. Would it be possible to
> reset the laptop and cellular phone in order to add them to Wendy's name
> and email?
>
> *Laptop: Lenovo ThinkPad*
> Compliance ID: TP00116F
> Factory: JVHFC1
> P/N: SL11H55466
> Serial Number: PF-3V3KVE
> Type Number: 21EB-001PUS
>
> *iPhone: *
> Model: A1784
> FCCID: BCG-E3092A
> IC: 579C-E3092A
>
> Thank you,
>
> Joey Taylor
> *General Manager Montreal*
> 514-907-5065
> TheKey.ca <https://thekey.ca/>
> [image: TheKey]
>
> 564592:611100
>
Joey Taylor
*General Manager Montreal*
514-907-5065
TheKey.ca <https://thekey.ca/>
[image: TheKey]