For your enjoyment! Hoping we can get to all 10's quickly. Please read and
address any opportunities with your team asap. Thanks all.
From: Medallia Feedback <noreply@medallia.com>
Date: Tue, Apr 5, 2022 at 8:00 AM
Subject: Weekly Client & CG Survey Feedback Report
To: <angie.markwell@homecareassistance.com>
This is a new weekly report that includes all your division's client &
caregiver survey responses from the prior 7 days.
Remember, you can share an individual response by sending the Medallia URL
or exporting a PDF. (details on slide 32
<https://docs.google.com/presentation/d/1_JCzAHQsGg9xHir3hwzapsgSK_x5HsN7/edit?usp=sharing&ouid3090692109774854470&rtpof=true&sd=true>
).
Email ahodges@thekey.com with any issues or questions.
View My Dashboard
<https://hca.medallia.com/sso/hca/dashboard.do?v=bpFypXP0L7scdCNhaqx6RlNHtO7jH2uJL5ib0yecyhXzdpo_P%2AbMFIi%2AnnkWXVvW9>
Business Unit Field Survey Program Responsedate Link to Response Main Score
Austin
Client Relationship
4/4/22 7:22 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf486>
10
Austin
Client Start of Care 2
4/3/22 4:15 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf691>
9
Austin
Client Start of Care 1
4/1/22 8:09 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg372>
4
Boston
Caregiver Survey
4/1/22 7:42 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf247>
10
Denver
Client End of Service
4/3/22 7:08 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg397>
5
Denver
Client Start of Care 2
4/4/22 1:43 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg733>
10
Fairfield
Caregiver Survey
4/4/22 4:06 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf553>
9
Fairfield
Client Start of Care 2
3/30/22 10:36 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf593>
10
Fort Worth
Client End of Service
3/31/22 2:44 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg084>
7
Fort Worth
Caregiver Survey
4/1/22 2:17 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg331>
2
Houston
Client Relationship
4/2/22 7:29 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf386>
9
Houston
Caregiver Survey
4/3/22 7:27 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf519>
8
Houston
Client Start of Care 2
3/31/22 10:30 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf708>
6
Houston
Client End of Service
3/31/22 10:39 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf733>
3
Kansas City
Caregiver Survey
3/31/22 5:36 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyide669>
10
Lake Oswego
Caregiver Survey
4/3/22 12:19 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg580>
10
Lake Oswego
Caregiver Survey
4/4/22 12:09 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg858>
10
Maryland
Caregiver Survey
3/30/22 7:46 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf809>
9
Maryland
Caregiver Survey
3/30/22 9:38 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf810>
10
Mesa
Caregiver Survey
3/30/22 7:18 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf824>
10
Mesa
Caregiver Survey
3/30/22 7:13 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf826>
10
Mesa
Caregiver Survey
3/30/22 7:41 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf831>
8
Mesa
Caregiver Survey
3/30/22 8:23 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf846>
10
Milwaukee
Caregiver Survey
4/4/22 4:50 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf408>
10
NJ
Client Relationship
3/31/22 8:07 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyide958>
3
NJ
Client Start of Care 1
4/1/22 4:36 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf712>
8
NJ
Client Start of Care 1
3/31/22 2:55 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg026>
10
NJ
Client Start of Care 1
4/4/22 3:37 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg648>
1
NJ
Client Start of Care 2
4/4/22 7:45 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg788>
10
Nashville
Caregiver Survey
3/31/22 12:06 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg183>
9
Nebraska
Caregiver Survey
3/30/22 7:17 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyide805>
10
Nebraska
Caregiver Survey
4/1/22 9:29 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf804>
9
Nebraska
Client Start of Care 1
4/2/22 12:32 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg453>
10
Northern Virginia
Client End of Service
4/1/22 7:32 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf747>
5
Northern Virginia
Client Start of Care 1
3/30/22 7:32 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg027>
5
Northern Virginia
Caregiver Survey
4/4/22 12:20 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg844>
10
Ohio
Client Start of Care 1
4/1/22 9:47 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg390>
8
Ohio
Client Start of Care 2
4/2/22 9:51 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg497>
10
Ohio
Caregiver Survey
4/3/22 8:01 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg664>
10
Phoenix
Caregiver Survey
3/30/22 10:23 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf862>
9
Phoenix
Caregiver Survey
3/30/22 9:42 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf864>
10
Phoenix
Caregiver Survey
3/30/22 12:48 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf871>
5
Phoenix
Caregiver Survey
3/31/22 10:49 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf878>
0
Phoenix
Caregiver Survey
4/1/22 7:21 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg341>
1
Puget Sound
Caregiver Survey
3/31/22 8:42 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf807>
4
Puget Sound
Caregiver Survey
3/31/22 10:39 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg143>
10
Puget Sound
Client Start of Care 2
4/4/22 9:09 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg472>
9
Rockwall
Client Relationship
4/4/22 7:19 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf573>
10
Rockwall
Client Start of Care 1
3/31/22 7:41 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf699>
8
San Antonio
Caregiver Survey
4/4/22 2:53 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf416>
10
Scottsdale
Caregiver Survey
4/4/22 2:56 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf889>
10
Spokane
Caregiver Survey
4/3/22 8:47 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg640>
5
Spokane
Client Start of Care 2
4/4/22 7:02 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg811>
10
St. Louis
Client Relationship
4/3/22 3:00 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidY445>
10
St. Louis
Client End of Service
4/1/22 7:44 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg375>
10
St. Louis
Client Relationship
4/4/22 10:35 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg647>
10
Caregiver Survey
3/30/22 2:18 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidf811>
10
Client Start of Care 2
3/31/22 5:02 PM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg021>
10
Caregiver Survey
4/1/22 11:26 AM
Go to Response
<https://hca.medallia.com/sso/hca/respInvForm.do?surveyidg344>
10