Hi Cheryl,
Brian and I did this consultation on January 10th. The family wanted to
start ASAP at 40 hours per week. We could not even start this case.
I know you want to be appraised of situations like these--very unfortunate.
Dennis
From: maria alphonso <mariaalphonso@hotmail.ca>
Date: Wed, Jan 25, 2023 at 5:30 PM
Subject: Re: SFMC care plans and ADP info re:Bergagnini Family
To: Dennis Fancy <dfancy@thekey.com>
CC: Brian Boxall <bboxall@thekey.com>
Hi Denis and Brian I thought I would send you a quick email since I have
been tied up in meetings all day today and will be tied up tonight. I
didn’t want you to go any further I have found a care worker which was a
referral from my sister in law who knows her well and it just came up this
weekend because her client just passed away. I would like to still keep my
contact open with your agency in case she doesn’t work out if that is
possible. I did feel comfortable with your agency but this one particular
home care worker was he we originally we wanting but wasn’t available at
the time and we weren’t able to wait for her.
Thank you for all your time you have spent on my file and we may still be
in touch with you.
Thanks again
Maria
Sent from my iPhone
On Jan 13, 2023, at 11:45 AM, Dennis Fancy <dfancy@thekey.com> wrote:
Hi Maria,
Received with thanks!
I am more than happy to answer your questions:
1. Monthly cost is calculated as the difference between our $35/hour rate
and the $21.40/hour funded by the WRHA x 40 hours per week x 4.3 (the
average number of weeks in a month)
($35-$21.40) x 40 x 4.3 = $2339.20 (average monthly cost)
2. In terms of timing of the WRHA payment and our invoicing, we will wait
until confirmation that the account is funded before withdrawing money.
Most of our clients receive funding from SFMC and we work with them to
ensure things run smoothly with respect to invoicing and payment.
3. The "caregiver agreement" clause is in the consent agreement because we
spend a huge amount of time and resources recruiting, training and
nurturing our caregivers. If families wish to hire these employees
privately before the 3 year period is over, there is a $10,000 buyout fee.
FYI, this has never happened before.
4. Your family can terminate services at any time with at least 24 hours'
notice without any penalty. While we hope to establish a long-term
relationship, we do not feel it is fair to lock families into a contract.
Thank you for your questions. Hopefully I have answered theme to your
satisfaction, but please let me know if there is anything else. Please get
the consent agreements back to us as we have an amazing caregiver in mind
and are looking to start care very soon. Brian will be in touch with the
details.
Kind regards,
Dennis Fancy, BSP
Care Solutions Manager
*Please note my email has changed:*
dfancy@thekey.com <DFancy@TheKey.com>
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://www.thekey.com/>
On Fri, Jan 13, 2023 at 9:19 AM maria alphonso <mariaalphonso@hotmail.ca>
wrote:
>
>
> Sent from my iPhone
>
> Begin forwarded message:
>
> *From:* maria alphonso <mariaalphonso@hotmail.ca>
> *Date:* January 12, 2023 at 3:49:30 PM CST
> *To:* Dennis Fancy <docs@email.pandadoc.net>
> *Subject:* *Fwd: SFMC care plans and ADP info re:Bergagnini Family*
>
>
>
>
> Sent from my iPhone
>
> Begin forwarded message:
>
> *From:* maria alphonso <mariaalphonso@hotmail.ca>
> *Date:* January 12, 2023 at 11:03:05 AM CST
> *To:* Dennis Fancy <docs@email.pandadoc.net>
> *Subject:* *Fwd: SFMC care plans and ADP info re:Bergagnini Family*
>
> Hi Dennis this is the approval for home care if you please look over the
> hours approved and the amount they will be providing again she said we can
> add more hours if needed later.
> Also can you let me know what our cost will be each month. I also noticed
> WRHA deposits the funds biweekly or monthly and your pay schedule is semi
> monthly. Will that work becuase the money may not be in there at the
> sametime. Let me know and also the contract that you sent me I just want
> to clarify that if we for some reason aren’t happy with the agency there is
> a fine of $10,000 if we hired one of your employees with in that year that
> we leave correct? I just want to make sure I am reading that clause
> correctly. We can leave your agency at anytime if not satisfied with no
> fees charged?
>
> Thanks Maria
>
> Sent from my iPhone
>
> Begin forwarded message:
>
> *From:* maria alphonso <mariaalphonso@hotmail.ca>
> *Date:* January 11, 2023 at 2:34:27 PM CST
> *To:* Maria Alphonso <MAlphonso@cambrian.mb.ca>
> *Subject:* *Fwd: SFMC care plans and ADP info*
>
>
>
> Sent from my iPhone
>
> Begin forwarded message:
>
> *From:* Kim Saltel <KSALTEL@wrha.mb.ca>
> *Date:* January 11, 2023 at 1:01:55 PM CST
> *To:* maria alphonso <mariaalphonso@hotmail.ca>
> *Subject:* *SFMC care plans and ADP info*
>
>
>
> Good afternoon Maria,
>
>
>
> As per our phone conversation, I have attached the care plans for your
> parents. As discussed, the total is 40hrs/wk with the opportunity to
> increase in the future. I have also included the bi-weekly payments so that
> you can see what the bi-weekly deposits will look like.
>
>
>
> For the Adult Day Programs:
>
>
>
> I have not heard back yet from Fred Douglas Home but here is the other
> information:
>
>
>
> Holy Family-The program runs Mon thru Thurs from 9-2pm. There are
> currently vacancies. They do provide transportation if needed to/from. The
> cost is $18.88 per day if transportation is required and $9.81 if no
> transportation is required.
>
>
>
> Luther Home-The program runs Mon thru Wed from 9-2. There is availability
> on Mon and Wed right now. The cost is the same as above.
>
>
>
> Once I hear back from Fred Douglas I will let you know. If you want to
> proceed with any of the above let me know as I will submit the
> application..
>
>
>
> Have a great day,
>
>
>
> *Kim Saltel, RD*
>
> *Case Coordinator, Self & Family Managed Care*
>
> *496 Hargrave St., WPG MB R3A 0X7
> <https://www.google.com/maps/search/496+Hargrave+St.,+WPG+MB+R3A+0X7?entry=gmail&source=g>*
>
> *Cell: 204-479-1264*
>
> *Fax: 204-940-8995*
>
> *E-mail: ksaltel@wrha.mb.ca <ksaltel@wrha.mb.ca>*
>
>
>
>
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