All is completed! Thank you Kristen!
*Thank you!*
*Tami*
Tami Larson
Sr Manager, HR Service Center
tamara.larson@TheKey.com <Tami%20.Larson@TheKey.com>
(858) 568-7506
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://www.thekey.com/>
On Fri, Nov 3, 2023 at 10:28 AM Timothy Thomas <tt@thekey.com> wrote:
> Thanks Tami,
>
> I'll get that information over to the service center.
>
> On Thu, Nov 2, 2023 at 5:08 PM Tami Larson <tamara.larson@thekey.com>
> wrote:
>
>> Hello,
>> As a point of process, WD does not notify the HRSC when comp changes are
>> completed. The hiring leader will need to inform us by email (
>> HRservicecenter@thekey.com) of the following:
>>
>> - employee name
>> - the new salary
>> - any bonus/incentive information
>> - the reason for change
>> - the effective date
>>
>> This has been the process and we were informed by Shameema that all
>> Canadian leaders were informed of this process. However, the good news is
>> that we can help!
>>
>> If Irin or Chuck will provide the following missing information, we will
>> be happy to complete the employment agreement amendment and send it to the
>> employee for signature.
>>
>> - reason for change
>> - bonus/incentive information (are they part of the TKS incentive
>> plans?)
>>
>>
>> If you have any questions, please let me know.
>>
>> *Thank you!*
>> *Tami*
>>
>> Tami Larson
>> Sr Manager, HR Service Center
>> tamara.larson@TheKey.com <Tami%20.Larson@TheKey.com>
>> (858) 568-7506
>> TheKey.com <https://www.thekey.com/>
>> [image: TheKey] <https://www.thekey.com/>
>>
>>
>> On Thu, Nov 2, 2023 at 4:43 PM Germaine Daniels <
>> germaine.daniels@thekey.com> wrote:
>>
>>> Hi Tami,
>>>
>>> Irin is the payroll specialist who needs to update payroll with the
>>> increases but needs the supporting back up.
>>> Germaine Daniels
>>>
>>> *Payroll Director *germaine.daniels@thekey.com
>>> Phone: 562-784-1800
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>> On Thu, Nov 2, 2023 at 1:12 PM Tami Larson <tamara.larson@thekey.com>
>>> wrote:
>>>
>>>> Hi Germaine,`
>>>> If Irin is promoting someone and requires an employment agreement
>>>> addendum, she will need to send a request to the HRSC email address. I am
>>>> unsure of the nature of the 'increases'.
>>>>
>>>>
>>>> *Thank you!*
>>>> *Tami*
>>>>
>>>> Tami Larson
>>>> Sr Manager, HR Service Center
>>>> tamara.larson@TheKey.com <Tami%20.Larson@TheKey.com>
>>>> (858) 568-7506
>>>> TheKey.com <https://www.thekey.com/>
>>>> [image: TheKey] <https://www.thekey.com/>
>>>>
>>>>
>>>> On Thu, Nov 2, 2023 at 3:14 PM Germaine Daniels <
>>>> germaine.daniels@thekey.com> wrote:
>>>>
>>>>> Hi Tami,
>>>>>
>>>>> Do you have any information regarding these changes or the process?
>>>>> Germaine Daniels
>>>>>
>>>>> *Payroll Director *germaine.daniels@thekey.com
>>>>> Phone: 562-784-1800
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>> Forwarded Conversation
>>>>> Subject: Fwd: Assistance with Workday Salary Increase
>>>>> ------------------------
>>>>>
>>>>> From: Irin Eva <irin.eva@thekey.com>
>>>>> Date: Thu, Nov 2, 2023 at 10:38 AM
>>>>> To: Germaine Daniels <germaine.daniels@thekey.com>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ---------- Forwarded message ---------
>>>>> From: Chuck Terlesky <cterlesky@thekey.com>
>>>>> Date: Wed, Nov 1, 2023 at 4:31 PM
>>>>> Subject: Re: Assistance with Workday Salary Increase
>>>>> To: HR Service Center Support <HRServiceCenter@thekey.com>
>>>>> Cc: Irin Eva <irin.eva@thekey.com>
>>>>>
>>>>>
>>>>> Hi All,
>>>>>
>>>>> We have three employees who received raises on October 23, 2023. Irin
>>>>> Eva is still waiting to receive the raise letters to process the raise on
>>>>> the payroll. Can we coordinate sending the letters out so the employees can
>>>>> receive their raises? Workday has already been updated. Feel free to let me
>>>>> know if you need any more information.
>>>>>
>>>>> Kathryn Nester - Toronto
>>>>> Chandani Patel - Calgary
>>>>> Carolyn Daoust - Montreal
>>>>>
>>>>> Regards,
>>>>> Chuck
>>>>>
>>>>> On Mon, Oct 23, 2023 at 10:25 AM Chuck Terlesky <cterlesky@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> The employees who received Raise - Chandani Patel (Calgary) Kathryn
>>>>>> Nester (Toronto), and Carolyn Daoust ( Montreal)
>>>>>>
>>>>>> Chuck
>>>>>>
>>>>>> On Mon, Oct 23, 2023 at 10:23 AM HR Service Center Support <
>>>>>> HRServiceCenter@thekey.com> wrote:
>>>>>>
>>>>>>> Hi Charles,
>>>>>>>
>>>>>>> Who are the employees that are receiving the increase? The Canada
>>>>>>> locations that I have are Waterloo, Oakville and Montreal.
>>>>>>>
>>>>>>> Lori
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Thank you,
>>>>>>> Your Human Resources Service Center
>>>>>>> 1.888.874.8088
>>>>>>>
>>>>>>> *Important! Stay current and connected. Log into Workday to update
>>>>>>> your personal email, phone number, home address, and your company-provided
>>>>>>> life insurance beneficiaries today.*
>>>>>>> *Link For: Workday
>>>>>>> <https://www.myworkday.com/wday/authgwy/thekey/login.htmld?returnTo=%2fthekey%2fd%2fhome.htmld>*
>>>>>>> You can follow the progress of your inquiry by clicking this link:
>>>>>>> https://thekey.freshservice.com/helpdesk/tickets/76705
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Oct 23 12:17 PM , Charles <cterlesky@thekey.com> wrote:
>>>>>>> Is there a contract letter that states what the new raise is?
>>>>>>>
>>>>>>> Where would I get a letter like this?
>>>>>>>
>>>>>>> Chuck
>>>>>>>
>>>>>>> On Fri, Oct 20, 2023 at 12:02 PM HR Service Center Support <
>>>>>>> HRServiceCenter@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hi Charles,
>>>>>>>>
>>>>>>>> Thank you for contacting the HR Service Center. We are happy to
>>>>>>>> help you!
>>>>>>>>
>>>>>>>> To best assist you, I am going to ask the Payroll Specialist for
>>>>>>>> your area, to connect with you.
>>>>>>>>
>>>>>>>> If you have any questions regarding this matter, please reply to
>>>>>>>> this email.
>>>>>>>>
>>>>>>>> Thank you,
>>>>>>>> Your Human Resources Service Center
>>>>>>>> 1.888.874.8088
>>>>>>>>
>>>>>>>> *Important! Stay current and connected. Log into Workday to update
>>>>>>>> your personal email, phone number, home address, and your company-provided
>>>>>>>> life insurance beneficiaries today.*
>>>>>>>> *Link For: Workday
>>>>>>>> <https://www.myworkday.com/wday/authgwy/thekey/login.htmld?returnTo=%2fthekey%2fd%2fhome.htmld>*
>>>>>>>> You can follow the progress of your inquiry by clicking this link:
>>>>>>>> https://thekey.freshservice.com/helpdesk/tickets/76705
>>>>>>>>
>>>>>>>> On Fri, Oct 20 12:04 PM , Charles <cterlesky@thekey.com> wrote:
>>>>>>>> Hi All,
>>>>>>>>
>>>>>>>> I have three employees who received a salary increase - can you
>>>>>>>> assist me with adding the new wages to workday?
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Chuck
>>>>>>>>
>>>>>>>> --
>>>>>>>> Chuck Terlesky B.A., CCPE
>>>>>>>> General Manager/Regional Caregiver Ambassador for Canada
>>>>>>>>
>>>>>>>> 403-301-3777
>>>>>>>>
>>>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>>>
>>>>>>>> [image: TheKey]
>>>>>>>>
>>>>>>>>
>>>>>>>> [#INC-76705]:424188:fs
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Chuck Terlesky B.A., CCPE
>>>>>>> General Manager/Regional Caregiver Ambassador for Canada
>>>>>>>
>>>>>>> 403-301-3777
>>>>>>>
>>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>>
>>>>>>> [image: TheKey]
>>>>>>>
>>>>>>>
>>>>>>> [#INC-76705]:424188:fs
>>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Chuck Terlesky B.A., CCPE
>>>>>> General Manager/Regional Caregiver Ambassador for Canada
>>>>>>
>>>>>> 403-301-3777
>>>>>>
>>>>>> TheKey.ca <https://thekey.ca/>
>>>>>>
>>>>>> [image: TheKey]
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> Chuck Terlesky B.A., CCPE
>>>>> General Manager/Regional Caregiver Ambassador for Canada
>>>>>
>>>>> 403-301-3777
>>>>>
>>>>> TheKey.ca <https://thekey.ca/>
>>>>>
>>>>> [image: TheKey]
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Irin Nahar Eva, PCP, PLP (CPM)
>>>>>
>>>>> Payroll Specialist
>>>>>
>>>>> *647-932-6409 *ext. 23900051
>>>>>
>>>>> canadapayroll@thekey.com
>>>>>
>>>>> irin.eva@thekey.com
>>>>>
>>>>> [image: See the source image]
>>>>>
>>>>>
>>>>> ----------
>>>>> From: Germaine Daniels <germaine.daniels@thekey.com>
>>>>> Date: Thu, Nov 2, 2023 at 10:45 AM
>>>>> To: Irin Eva <irin.eva@thekey.com>, Chuck Terlesky <
>>>>> cterlesky@thekey.com>
>>>>>
>>>>>
>>>>> Hi Chuck,
>>>>>
>>>>> While reviewing Workday, I do not see any updates to the below
>>>>> employees Compensation. Please advise?
>>>>> Germaine Daniels
>>>>>
>>>>> *Payroll Director *germaine.daniels@thekey.com
>>>>> Phone: 562-784-1800
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>>
>>>>> ----------
>>>>> From: Chuck Terlesky <cterlesky@thekey.com>
>>>>> Date: Thu, Nov 2, 2023 at 11:11 AM
>>>>> To: Germaine Daniels <germaine.daniels@thekey.com>, Timothy Thomas <
>>>>> tt@thekey.com>
>>>>> Cc: Irin Eva <irin.eva@thekey.com>
>>>>>
>>>>>
>>>>> Hi Germaine,
>>>>>
>>>>> I'm not sure - Tim told me to give these three employees raises and
>>>>> that they would take effect on Oct 23. I submitted the changes in Workday
>>>>> around October 20th - but the system showed they needed approval from Chen
>>>>> or Tim? I saw in my email yesterday for the three employees that
>>>>> said "Request Compensation Change - Successfully Completed,"- so I
>>>>> assume someone approved them yesterday?
>>>>>
>>>>> We have never given a raise in Canada - so there may be some steps
>>>>> missing. Irin needs a letter signed before giving the raises - I have asked
>>>>> HR twice to send the letter to Irin. I'm not sure when she will receive the
>>>>> letter.
>>>>>
>>>>> Feel free to let me know if you need any more information.
>>>>>
>>>>> Regards,
>>>>> Chuck
>>>>>
>>>>>
>>>>> ----------
>>>>> From: Timothy Thomas <tt@thekey.com>
>>>>> Date: Thu, Nov 2, 2023 at 11:16 AM
>>>>> To: Chuck Terlesky <cterlesky@thekey.com>
>>>>> Cc: Germaine Daniels <germaine.daniels@thekey.com>, Irin Eva <
>>>>> irin.eva@thekey.com>
>>>>>
>>>>>
>>>>> Yes my understanding is that everything has been updated in Workday.
>>>>>
>>>>> Germaine what do you need from us to push this through?
>>>>>
>>>>> Thanks
>>>>> --
>>>>> Tim Thomas
>>>>> Head of Canada Division
>>>>> *Please note my email has changed:*
>>>>> tt@TheKey.com <tt@thekey.com>
>>>>> (514) 591-9387
>>>>> TheKey.ca <https://www.thekey.ca/>
>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>
>>>>>
>>>>> ----------
>>>>> From: Germaine Daniels <germaine.daniels@thekey.com>
>>>>> Date: Thu, Nov 2, 2023 at 12:13 PM
>>>>> To: Timothy Thomas <tt@thekey.com>
>>>>> Cc: Chuck Terlesky <cterlesky@thekey.com>, Irin Eva <
>>>>> irin.eva@thekey.com>
>>>>>
>>>>>
>>>>> Hi Tim,
>>>>>
>>>>> I don't see any updates in Workday for these employees. In addition,
>>>>> we will need the offer letter so we can have Irin update Ceridian. I can
>>>>> follow up with Tammi who oversees the HRSC as her team would have updated
>>>>> Workday and generated the offer letters. I will follow up once I have more
>>>>> information.
>>>>>
>>>>>
>>>>> Germaine Daniels
>>>>>
>>>>> *Payroll Director *germaine.daniels@thekey.com
>>>>> Phone: 562-784-1800
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>>
>>>>>
>>>>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>