Re: Re: Re: Re: HCA Calgary Website Updates

Hi Tim,

Now that we've received confirmation all the changes have been made, I
just wanted to connect about the invoicing.

We currently have 4 activities created, 1 for each location we worked on.
Did you want me to combine all the activities into 1 and send a single
invoice or spread out the time evenly between the 4 locations (Winnipeg,
Calgary, Vancouver, Toronto) and send 1 invoice per location for a total of
4.

Let me know what's best for you,
[image: Scott Charles, Web Manager] <https://www.u7solutions.com/>


Scott Charles, Web Manager
U7 SOLUTIONS | Make the web work for you
78 George Street, Suite 204, Ottawa, ON K1N 5W1
Direct: 613-804-7894 Telephone: 1-888-236-1467
https://www.u7solutions.com

[image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
Twitter button] <https://twitter.com/u7solutions> [image: Facebook button]
<https://www.facebook.com/u7solutions> [image: Email list button]
<https://www.u7solutions.com/subscribe/>


On Mon, Oct 3, 2022 at 4:24 PM Alexa Graziani <agraziani@thekey.com> wrote:

> We're good to go - this can get closed out. Thanks!
>
> On Mon, Oct 3, 2022 at 12:23 PM Scott Charles <
> scott.charles@u7solutions.com> wrote:
>
>> Hi Alexa,
>>
>> Just want to check in to confirm if there are any additional change
>> requests for Calgary, Winnipeg, or Vancouver.
>>
>> If all the changes are finalized on your end I will take the steps to
>> close out the activities on my end.
>>
>> Let me know if there is anything else we can help you with!
>>
>> Thanks,
>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>
>>
>> Scott Charles, Web Manager
>> U7 SOLUTIONS | Make the web work for you
>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>> https://www.u7solutions.com
>>
>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
>> Twitter button] <https://twitter.com/u7solutions> [image: Facebook
>> button] <https://www.facebook.com/u7solutions> [image: Email list button]
>> <https://www.u7solutions.com/subscribe/>
>>
>>
>> On Mon, Sep 19, 2022 at 3:41 PM Alexa Graziani <agraziani@thekey.com>
>> wrote:
>>
>>> Thank you!
>>>
>>> On Mon, Sep 19, 2022 at 12:28 PM Scott Charles <
>>> scott.charles@u7solutions.com> wrote:
>>>
>>>> Hi Everyone,
>>>>
>>>> I hope you all had a great weekend.
>>>>
>>>> The changes to main and secondary address has been added and I've
>>>> provided a screenshot below:
>>>>
>>>> [image: image.png]
>>>>
>>>> Please let me know if there are any other adjustments that need to be
>>>> made.
>>>>
>>>> Best,
>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>
>>>>
>>>> Scott Charles, Web Manager
>>>> U7 SOLUTIONS | Make the web work for you
>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>> https://www.u7solutions.com
>>>>
>>>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions>
>>>>  [image: Twitter button] <https://twitter.com/u7solutions> [image:
>>>> Facebook button] <https://www.facebook.com/u7solutions> [image: Email
>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>
>>>>
>>>> On Fri, Sep 16, 2022 at 11:18 AM Scott Charles <
>>>> scott.charles@u7solutions.com> wrote:
>>>>
>>>>> Thanks for the approval. I'll have the developer make that adjustment
>>>>> to add the "Main Office" and "Secondary Office" titles today.
>>>>>
>>>>> Best,
>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>
>>>>>
>>>>> Scott Charles, Web Manager
>>>>> U7 SOLUTIONS | Make the web work for you
>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>> https://www.u7solutions.com
>>>>>
>>>>> [image: LinkedIn button]
>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter button]
>>>>> <https://twitter.com/u7solutions> [image: Facebook button]
>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>
>>>>>
>>>>> On Thu, Sep 15, 2022 at 11:57 AM Alexa Graziani <agraziani@thekey.com>
>>>>> wrote:
>>>>>
>>>>>> Yes, please proceed.
>>>>>>
>>>>>> On Thu, Sep 15, 2022 at 7:45 AM Scott Charles <
>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>
>>>>>>> Thank you James,
>>>>>>>
>>>>>>> I can confirm that all the testing we have performed has shown the
>>>>>>> updated contact pages.
>>>>>>>
>>>>>>> Jenn, we are happy to make any further adjustments to the pages if
>>>>>>> we can get the green light for implementation. If you and your team would
>>>>>>> like updated headings to differentiate between the main office and
>>>>>>> secondary address we can make that happen. Please provide confirmation for
>>>>>>> this change.
>>>>>>>
>>>>>>>
>>>>>>> Best,
>>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>>
>>>>>>>
>>>>>>> Scott Charles, Web Manager
>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>> https://www.u7solutions.com
>>>>>>>
>>>>>>> [image: LinkedIn button]
>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Sep 14, 2022 at 11:46 AM Jenn Lagemann <
>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hi Scott!
>>>>>>>>
>>>>>>>> Everything looks great, however, on the Vancouver page, it has the
>>>>>>>> following (shown below).
>>>>>>>>
>>>>>>>> Would it make sense to label them as Main Office and Secondary
>>>>>>>> Address instead of it looking like 1 address with a second block of address
>>>>>>>> text?
>>>>>>>>
>>>>>>>> Let me know if you have any other recommendations for next steps.
>>>>>>>> Thanks!
>>>>>>>>
>>>>>>>> Our home office
>>>>>>>>
>>>>>>>> 1861 Marine Dr. West Vancouver,
>>>>>>>> BC V7V 1J7
>>>>>>>>
>>>>>>>> 15331 16 Ave, #352
>>>>>>>> Surrey, BC V4A 1R6
>>>>>>>>
>>>>>>>> On Mon, Sep 12, 2022 at 11:59 AM Scott Charles <
>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>
>>>>>>>>> Hi everyone,
>>>>>>>>>
>>>>>>>>> The changes are currently live. I encourage everyone trying to
>>>>>>>>> view the pages to perform a hard refresh in order to view the changes (CTRL
>>>>>>>>> + SHIFT + R in Chrome). If you are still having troubles viewing
>>>>>>>>> the changes after clearing your browser cache we will need to work with
>>>>>>>>> @Support <dev@homecareassistance.com> to clear it server side.
>>>>>>>>>
>>>>>>>>> Here are the links as requested:
>>>>>>>>> https://homecareassistancecalgary.ca/contact-us/
>>>>>>>>> https://www.torontohomecareassistance.ca/contact/
>>>>>>>>> https://www.homecareassistancevancouver.ca/contact-us-2/
>>>>>>>>> https://www.homecareassistancewinnipeg.ca/contact-us-2/
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>
>>>>>>>>> [image: LinkedIn button]
>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Fri, Sep 9, 2022 at 12:14 PM Alexa Graziani <
>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>>> These are approved to go live. Please send us the live URLs once
>>>>>>>>>> it has been implemented.
>>>>>>>>>>
>>>>>>>>>> On Fri, Sep 9, 2022 at 8:26 AM Scott Charles <
>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Thanks everyone please see the drafts below for approval:
>>>>>>>>>>>
>>>>>>>>>>> *Winnipeg*
>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>
>>>>>>>>>>> *Vancouver*
>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>
>>>>>>>>>>> *Toronto*
>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>
>>>>>>>>>>> Please let me know if we are OK to set these changes live so I
>>>>>>>>>>> can coordinate with your support team for the server side cache
>>>>>>>>>>> clearing once its been implemented.
>>>>>>>>>>>
>>>>>>>>>>> Best,
>>>>>>>>>>>
>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>
>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook
>>>>>>>>>>> button] <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Thu, Sep 8, 2022 at 2:51 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Thanks Alexa
>>>>>>>>>>>>
>>>>>>>>>>>> On Thu, Sep 8, 2022 at 2:11 PM Alexa Graziani <
>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Edits below fixing the title case structure, commas between
>>>>>>>>>>>>>> cities, etc.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Winnipeg* "Serving Winnipeg and the surrounding areas."
>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>> *Vancouver:* "Serving all of Greater Vancouver including the
>>>>>>>>>>>>>> communities of West Vancouver, North Vancouver, White Rock, Surrey,
>>>>>>>>>>>>>> Burnaby, Coquitlam, Port Coquitlam, Delta, Richmond, Langley, New
>>>>>>>>>>>>>> Westminster, Port Moody, and the surrounding areas. "
>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Toronto: *"Serving the Greater Toronto Area"
>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, Sep 6, 2022 at 1:33 PM Alexa Graziani <
>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> It's ok to keep it how it was and we should just re-word it
>>>>>>>>>>>>>>> to work in the new format that we have. Let us know if you need our support
>>>>>>>>>>>>>>> on that or if we can just review each of the pages before they go live.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, Sep 6, 2022 at 10:30 AM Scott Charles <
>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I spoke with the developer and we managed to pull this
>>>>>>>>>>>>>>>> information from the previous version based on the locations that were on
>>>>>>>>>>>>>>>> the contact page before.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Toronto:*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> SERVING THE GREATER TORONTO AREA (currently on the live
>>>>>>>>>>>>>>>> site as this one was reverted
>>>>>>>>>>>>>>>> https://www.torontohomecareassistance.ca/contact/)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Vancouver:*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Serving All of Greater Vancouver Including communities of
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> West Vancouver, North Vancouver
>>>>>>>>>>>>>>>> Vancouver, White Rock, Surrey
>>>>>>>>>>>>>>>> Burnaby, Coquitlam, Port Coquitlam
>>>>>>>>>>>>>>>> Delta, Richmond, Langley, New Westminster
>>>>>>>>>>>>>>>> Port Moody and Surrounding Areas
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Winnipeg:*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Serving the Communities of:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Winnipeg and Surrounding Areas
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Did you want to expand on any of the location information
>>>>>>>>>>>>>>>> or just keep it as it was on the previous contact page versions?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Let me know what works best.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Tue, Sep 6, 2022 at 11:40 AM Alexa Graziani <
>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Agreed, we should update it for each market. Is it
>>>>>>>>>>>>>>>>> possible to pull the locations from their old pages? That's what we did for
>>>>>>>>>>>>>>>>> Calgary.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Sep 6, 2022 at 6:52 AM Timothy Thomas <
>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I recommend we update the language for each market.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Fri, Sep 2, 2022 at 4:19 PM Scott Charles <
>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi James,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thanks for the update.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> I'll have the developer remove the page caching from WP
>>>>>>>>>>>>>>>>>>> rocket while keeping the other functionality.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> I'll also check in with him to make the changes to the
>>>>>>>>>>>>>>>>>>> contact page and reach out to you when they are completed so we can
>>>>>>>>>>>>>>>>>>> coordinate to clear the cache.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Tim and/or Alexa, can I get confirmation to make the
>>>>>>>>>>>>>>>>>>> changes to the contact pages OR would you like to provide us with the
>>>>>>>>>>>>>>>>>>> wording for the Toronto, Winnipeg, and Vancouver locations for the red box
>>>>>>>>>>>>>>>>>>> section in the image below?
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Thu, Sep 1, 2022 at 11:43 AM James Sudimak (Support) <
>>>>>>>>>>>>>>>>>>> dev@homecareassistance.com> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Hi Scott & Team,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> I think that solution will work fine (i.e. removing
>>>>>>>>>>>>>>>>>>>> page caching from WP Rocket and keeping other functionality). Cloudflare is
>>>>>>>>>>>>>>>>>>>> a required setup for all acquired websites on the corporate side.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> When the page cache needs to be cleared, please let our
>>>>>>>>>>>>>>>>>>>> team know and we will do our best to do that for you in a timely manner.
>>>>>>>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Warm regards,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> James Sudimak
>>>>>>>>>>>>>>>>>>>> Web Developer, TheKey
>>>>>>>>>>>>>>>>>>>> thekey.com
>>>>>>>>>>>>>>>>>>>> 221 Main St
>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>> #520
>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.zendesk.com/tickets/520>,
>>>>>>>>>>>>>>>>>>>> San Francisco, CA 94105
>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On August 30, 2022, 3:40 PM, Scott Charles wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks for the update Tim and James.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I spoke with the developer who has been helping on
>>>>>>>>>>>>>>>>>>>>> this work and I've provided some of his comments. I'd like to get the
>>>>>>>>>>>>>>>>>>>>> opinion of @Support <dev@homecareassistance.com> James
>>>>>>>>>>>>>>>>>>>>> as well on this as you are likely more familiar with the server side of
>>>>>>>>>>>>>>>>>>>>> things than we are.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> "Regarding the cache, the cache with WP Rocket has
>>>>>>>>>>>>>>>>>>>>> been cleared every time the modifications were tested. The one in the
>>>>>>>>>>>>>>>>>>>>> Cloudflare server is the one that takes some time to clear and allows the
>>>>>>>>>>>>>>>>>>>>> modifications to become visible. I would not recommend having two layers of
>>>>>>>>>>>>>>>>>>>>> cache as this could create a conflict between the two, however, this is
>>>>>>>>>>>>>>>>>>>>> also dependent on the clients needs and preferences.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> WP Rocket is a plugin to optimize the performance of a
>>>>>>>>>>>>>>>>>>>>> website, decrease loading times and improve the value in search engines
>>>>>>>>>>>>>>>>>>>>> like Google page Insight for example. We're currently using this plugin on
>>>>>>>>>>>>>>>>>>>>> the U7 company websites as an example. I can disable page caching on this
>>>>>>>>>>>>>>>>>>>>> plugin and keep all other functionality (such as minifying and combining
>>>>>>>>>>>>>>>>>>>>> files, LazyLoad, or CDN) by installing another plugin (
>>>>>>>>>>>>>>>>>>>>> https://docs.wp-rocket.me/article/61-disable-page-caching
>>>>>>>>>>>>>>>>>>>>> ).
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> In summary, I would not recommend having two layers of
>>>>>>>>>>>>>>>>>>>>> page caching, but the factors to consider are that WP Rocket could be
>>>>>>>>>>>>>>>>>>>>> cleared by accessing the plugin and clearing the cache, and U7 doesn't have
>>>>>>>>>>>>>>>>>>>>> the ability to clear the Cloudflare server cache. All we can do is wait to
>>>>>>>>>>>>>>>>>>>>> be able to see the modifications live."
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> All that to say, we can disable the WP Rocket cache to
>>>>>>>>>>>>>>>>>>>>> avoid caching conflicts as mentioned above and work closely with the dev
>>>>>>>>>>>>>>>>>>>>> team at The Key whenever we'd like the cache to be cleared.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> James, can you let me know what you think or if you
>>>>>>>>>>>>>>>>>>>>> have a better solution? Happy to discuss the best way forward.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Facebook button]
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 30, 2022 at 11:29 AM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks Scott, I see all the changes are live on my end.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Please let us know what you advise to do with the
>>>>>>>>>>>>>>>>>>>>> caching. Do we need two services?
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Tim
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Tue, Aug 30, 2022 at 9:02 AM Scott Charles <
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Good morning Tim,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> The content we discussed earlier has been removed on
>>>>>>>>>>>>>>>>>>>>> the following pages so just the contact form remains and the Toronto side
>>>>>>>>>>>>>>>>>>>>> has been reverted until we can get a solution to the issue we are facing.
>>>>>>>>>>>>>>>>>>>>> Please note you may have to do a hard refresh (ctrl + shift + R)
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> 1.
>>>>>>>>>>>>>>>>>>>>> https://www.homecareassistancewinnipeg.ca/contact-us/
>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> 2.
>>>>>>>>>>>>>>>>>>>>> https://www.homecareassistancevancouver.ca/contact-us/
>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> 3. https://www.torontohomecareassistance.ca/contact/
>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I'll have the team look into the load time issues as
>>>>>>>>>>>>>>>>>>>>> well and see if we can clean up any extra baggage that may be slowing the
>>>>>>>>>>>>>>>>>>>>> site down.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Looking forward to connecting with the dev team for
>>>>>>>>>>>>>>>>>>>>> the credentials or to troubleshoot the issues.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Facebook button]
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 3:56 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I've also noticed that the load times are pretty awful
>>>>>>>>>>>>>>>>>>>>> for all sites with this layout...any low hanging fruit to help improve this?
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 3:54 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> @Development Team <dev@thekey.com> can you please
>>>>>>>>>>>>>>>>>>>>> assist Scott with his question below.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> @Scott Charles <scott.charles@u7solutions.com> when
>>>>>>>>>>>>>>>>>>>>> can we expect the Calgary language to come off the Contact pages. Thanks
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 3:32 PM Scott Charles <
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Sounds good, thanks Tim.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Do you have someone on your team who might be able to
>>>>>>>>>>>>>>>>>>>>> help me answer some server related questions?
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> The winnipeg site contact page format has been
>>>>>>>>>>>>>>>>>>>>> reverted as well after our changes and it removed all the formatting. U7
>>>>>>>>>>>>>>>>>>>>> has not accessed that page since we confirmed all the changes on August
>>>>>>>>>>>>>>>>>>>>> 18th. We can revert this page back as well for the time being if you'd like.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> It may be possible there is a setting or something
>>>>>>>>>>>>>>>>>>>>> happening that is conflicting with our changes because the dev environments
>>>>>>>>>>>>>>>>>>>>> we are working on have the correct layouts and the layouts are also correct
>>>>>>>>>>>>>>>>>>>>> in the stylesheet in the backend of the site, however, the front end is not
>>>>>>>>>>>>>>>>>>>>> updating. This usually indicates server site issues or firewall issues.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> As I mentioned in my previous email, if we can either
>>>>>>>>>>>>>>>>>>>>> receive CloudFlare credentials or get in touch with someone familiar with
>>>>>>>>>>>>>>>>>>>>> your hosting details that would be extremely helpful as we are losing some
>>>>>>>>>>>>>>>>>>>>> of the work that has been done.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Facebook button]
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 2:34 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Removing the text referring to calgary is good however
>>>>>>>>>>>>>>>>>>>>> the contact information (address and phone number) below the form need to
>>>>>>>>>>>>>>>>>>>>> be double checked as well.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I'm tied up for now but will clear cache and get back
>>>>>>>>>>>>>>>>>>>>> to you a little later.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 2:22 PM Scott Charles <
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> The contact pages were adjusted to match the mock ups
>>>>>>>>>>>>>>>>>>>>> that were approved. Unfortunately there was no discussion surrounding any
>>>>>>>>>>>>>>>>>>>>> difference in wording for the other locations which may have been an
>>>>>>>>>>>>>>>>>>>>> oversight on my part. We received updated info for the homepage changes as
>>>>>>>>>>>>>>>>>>>>> well as the phone numbers for the top bar but I should have confirmed the
>>>>>>>>>>>>>>>>>>>>> details for the contact page with you so I apologize for that.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Secondly Tim, can you confirm with me that you cleared
>>>>>>>>>>>>>>>>>>>>> the browser cache as I mentioned in my previous email? I did provide a
>>>>>>>>>>>>>>>>>>>>> screenshot and I've included another one of my personal computer so I can
>>>>>>>>>>>>>>>>>>>>> confirm the changes to the format have been made. I will ensure to increase
>>>>>>>>>>>>>>>>>>>>> our testing protocols for these changes as I see there have been issues in
>>>>>>>>>>>>>>>>>>>>> the past as well. The only other possible explanation for you being unable
>>>>>>>>>>>>>>>>>>>>> to see the changes would be if the server is holding an old version of the
>>>>>>>>>>>>>>>>>>>>> site as well.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> If someone is able to provide us with
>>>>>>>>>>>>>>>>>>>>> CloudFlare credentials or if they can confirm if the server keeps a cached
>>>>>>>>>>>>>>>>>>>>> version we can get to the bottom of this.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> We have reverted the Toronto contact page back to the
>>>>>>>>>>>>>>>>>>>>> original one for the time being, but please confirm with me if you'd like
>>>>>>>>>>>>>>>>>>>>> the other contact pages (Vancouver and Winnipeg) to be changed back as well
>>>>>>>>>>>>>>>>>>>>> OR if you'd just like the text mentioning the information on Calgary to be
>>>>>>>>>>>>>>>>>>>>> removed.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Facebook button]
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 12:39 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Also the formatting on the Toronto contact page is
>>>>>>>>>>>>>>>>>>>>> broken. Who is reviewing these changes before pushing them live? We need to
>>>>>>>>>>>>>>>>>>>>> discuss a new process because the current state isn't working. [image:
>>>>>>>>>>>>>>>>>>>>> Screen Shot 2022-08-29 at 12.37.28 PM.png]
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 12:34 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott, I wasn't aware the language would be changing
>>>>>>>>>>>>>>>>>>>>> on the contact pages. The same problems are currently live on the Winnipeg
>>>>>>>>>>>>>>>>>>>>> and Vancouver website contact pages along with the incorrect
>>>>>>>>>>>>>>>>>>>>> contact information below the form. How did this happen? We need to roll
>>>>>>>>>>>>>>>>>>>>> back the changes on the contact pages until we can get you the updated
>>>>>>>>>>>>>>>>>>>>> copy.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Aug 29, 2022 at 12:11 PM Scott Charles <
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Just a quick update. The Toronto site has also
>>>>>>>>>>>>>>>>>>>>> received the homepage and contact page adjustments. I've attached 2 images
>>>>>>>>>>>>>>>>>>>>> for reference. Please note I had to clear my cache and refresh the page to
>>>>>>>>>>>>>>>>>>>>> view the changes.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> *I would like to bring to everyone's attention that
>>>>>>>>>>>>>>>>>>>>> the text on all the contact pages we received only apply to the Calgary
>>>>>>>>>>>>>>>>>>>>> site* and we'd be happy to make any changes if we can
>>>>>>>>>>>>>>>>>>>>> receive updated wording. You can see on the image below that on the Toronto
>>>>>>>>>>>>>>>>>>>>> site it says "We service the greater Calgary region including Calgary,
>>>>>>>>>>>>>>>>>>>>> Airdrie, etc....." and I assume we'd like to change that text for specific
>>>>>>>>>>>>>>>>>>>>> locations around each facility.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Please let me know if this is something you'd like
>>>>>>>>>>>>>>>>>>>>> done and if we can receive the content we will make the changes.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Facebook button]
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Thu, Aug 18, 2022 at 3:30 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I was in incognito mode, but I see it's fixed now.
>>>>>>>>>>>>>>>>>>>>> Thanks Scott.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Thu, Aug 18, 2022 at 3:14 PM Scott Charles <
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi Tim,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> It may be a matter of hard refreshing your browser.
>>>>>>>>>>>>>>>>>>>>> Could you please try to press "crtl + shift + R" and see if the changes are
>>>>>>>>>>>>>>>>>>>>> visible?
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I've attached an image for reference.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Facebook button]
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Thu, Aug 18, 2022 at 2:53 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott I'm still seeing the phone spacing issue on the
>>>>>>>>>>>>>>>>>>>>> winnipeg site [image: Screen Shot 2022-08-18 at
>>>>>>>>>>>>>>>>>>>>> 2.52.39 PM.png]
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Thu, Aug 18, 2022 at 2:47 PM Scott Charles <
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks for sending over the info. I'm confirming that
>>>>>>>>>>>>>>>>>>>>> our developer is able to log into wordpress for the Toronto site. If
>>>>>>>>>>>>>>>>>>>>> someone can also provide webmaster@u7solutions.com
>>>>>>>>>>>>>>>>>>>>> with FTP credentials / access I believe we will need that info too.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I am also confirming that the correct phone numbers
>>>>>>>>>>>>>>>>>>>>> have been input into wordpress for Vancouver, Calgary, and Winnipeg.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>>>>> Facebook button]
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Thu, Aug 18, 2022 at 5:34 AM Jason Stauffer
>>>>>>>>>>>>>>>>>>>>> (Support) <dev@homecareassistance.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi Scott,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Yes, accounts for webmaster@u7solutions.com and
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com are now enabled.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Please let us know if the activation / reset password
>>>>>>>>>>>>>>>>>>>>> emails were not received.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Jason Stauffer
>>>>>>>>>>>>>>>>>>>>> Web Development Team Manager, TheKey
>>>>>>>>>>>>>>>>>>>>> thekey.com
>>>>>>>>>>>>>>>>>>>>> 221 Main St
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>> #520
>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.zendesk.com/tickets/520>,
>>>>>>>>>>>>>>>>>>>>> San Francisco, CA 94105
>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On August 17, 2022, 6:11 PM, Alexa Graziani wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks, all!
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Scott - please let us know when the numbers have been
>>>>>>>>>>>>>>>>>>>>> corrected.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Sincerely,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Wed, Aug 17, 2022 at 2:11 PM Phil Chanda <
>>>>>>>>>>>>>>>>>>>>> phil.chanda@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> @Development Team <dev@thekey.com> Per email below,
>>>>>>>>>>>>>>>>>>>>> please provide u7 access to
>>>>>>>>>>>>>>>>>>>>> https://www.torontohomecareassistance.ca/
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Wed, Aug 17, 2022 at 4:31 PM Scott Charles <
>>>>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hi Alexa,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Ok perfect! You are correct, we have the phone numbers
>>>>>>>>>>>>>>>>>>>>> that were given to us input correctly into wordpress.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I'll have our developer do 1 more review of the 3
>>>>>>>>>>>>>>>>>>>>> pages to ensure the correct phone numbers are in place.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> I also saw the note from Tim asking for the same
>>>>>>>>>>>>>>>>>>>>> changes of the homepage and contact page to be done for the toronto website
>>>>>>>>>>>>>>>>>>>>> (https://www.torontohomecareassistance.ca/)
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Could someone please provide us with the credentials
>>>>>>>>>>>>>>>>>>>>> to access this site? We can get started on the changes towards the end of
>>>>>>>>>>>>>>>>>>>>> the week and finalize everything towards the beginning of the next week.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>> Jennifer Lagemann
>>>>>>>> Marketing Associate
>>>>>>>> *Please note my email has changed:*
>>>>>>>> jennifer.lagemann@TheKey.com <Jennifer.Lagemann@TheKey.com>
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Alexa Graziani
>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>> * Please note my email has changed: *
>>>>>> agraziani@thekey.com
>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>> (650) 416-1538 Ext. 181538
>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>
>>>>>
>>>
>>> --
>>> Alexa Graziani
>>> Senior Marketing Manager - Consumer Growth
>>> * Please note my email has changed: *
>>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>>> (650) 416-1538 Ext. 181538
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>
>
> --
> Alexa Graziani
> Senior Marketing Manager - Consumer Growth
> * Please note my email has changed: *
> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
> (650) 416-1538 Ext. 181538
> TheKey.com <https://www.thekey.com/>
> [image: TheKey] <https://homecareassistance.com/>
>