----==_mimepart_68b6f8e824439_1e43f97c868cf0010543427 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning Joey, Thank you for clarifying during our conversatio= n via phone a moment ago that 8/18 & 8/19 is to be credited $300 for clie= nt Fran Derkson. Alexis Parrish Client Support Analyst= |=C2=A0TheKey Mobile:=C2=A0866-226-1702 Mon - Fri 8am -5pm (EST) = =C2=A0 =C2=A0=C2=A0 On Thu, 28 Aug at 3:22 PM , Billin= g wrote:=C2=A0 Service failure with caregiver Jennif= er=C2=A0 On Thu, Aug 28, 2025 at 2:29=E2=80=AFPM Alexis Parrish wrote: My apologies please advise the reason fo= r the $300 credit regarding client Fran Derkson our Invoicing Team will n= eed this information for notation purposes. Thank you. = Alexis Parrish Client Support Analyst |=C2=A0TheKey Mobile:=C2=A0= 866-226-1702 Mon - Fri 8am -5pm (EST) =C2=A0 =C2=A0=C2=A0 = On Thu, 28 Aug at 2:27 PM , Alexis Parrish wrot= e:=C2=A0 Hi Joseph, Please bare with me as I work on your inquir= y. Thanks,=C2=A0 Alexis Parrish Alexis Parrish C= lient Support Analyst |=C2=A0TheKey Mobile:=C2=A0866-226-1702 Mon - Fri= 8am -5pm (EST) =C2=A0 Fran Derkson - Invoice no 1118488 (= 168948 Fran Derkson ) =C2=A0=C2=A0 On Wed, 27 Aug at 4:39 PM= , JosephTaylor wrote:=C2=A0 Good Afternoon, = Can you please provide a credit of $300 on this invoice. Thanks, = Joey Taylor Directeur G=C3=A9n=C3=A9ral/General Manager 514-907-5065 = TheKey.ca=C2=A0=C2=A0 ----==_mimepart_68b6f8e824439_1e43f97c868cf0010543427 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good Morning Joey, Thank you for clarifying during our conversation via pho= ne a moment ago that 8/18 & 8/19 is to be credited $300 for client Fr= an Derkson. Alexis Parrish Cl= ient Support Analyst |=C2=A0 TheKey Mobile:=C2=A0866-226-1702 Mon - Fri 8am -5pm (EST) =C2=A0 =C2=A0 =C2=A0 On T= hu, 28 Aug at 3:22 PM , Billing <billing@the= key.com> wrote:=C2=A0 Service failure with caregiver J= ennifer=C2=A0 On Thu, Aug 28, 2025 at 2:29=E2=80=AFPM Alexis Parrish < billing@thekey.com >= wrote: My apologies please advise the reason for the $300 credi= t regarding client Fran Derkson our Invoicing Team will need this informa= tion for notation purposes. Thank you. Alexis Parrish <div style=3D'box-sizing:border-box;margin-top:0pt;margin-bottom:0pt;word= -break:break-word;color:rgb(0,0,0);font-family:"Helvetica Neue",Helvetica= ,Arial,sans-serif;font-size:13px;font-style:normal;font-weight:400;l