--000000000000b8c61f064def679b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable You're most welcome. Have a great day. Please note that I will remove the mail merge option from your account in 2 weeks. Just a heads up. On Thu, Mar 26, 2026 at 11:51=E2=80=AFAM Chris Brown wrote: > Ok. I shut down and re-started my computer, logged out of Gmail, then > logged back in and it worked. > > Thanks for your help :) > > On Thu, Mar 26, 2026 at 8:56=E2=80=AFAM Jay Bradley > wrote: > >> Thank you! =F0=9F=99=8F >> Jay Bradley >> 778-938-3101 >> >> On Mar 26, 2026, at 7:00=E2=80=AFAM, Mike Conner = wrote: >> >> =EF=BB=BF >> Hi Jay, >> >> Chris and I are in contact over GChat. I'll assist him as he needs help >> the best I can. >> >> Thanks, >> Mike >> >> >> On Thu, 26 Mar at 9:48 AM , Jay Bradley >> wrote: >> >> Hi, >> >> Would it be possible for someone to share a screen and walk through this >> with Chris to either guide the process or see where he is getting hung u= p? >> >> Are there any other recommendations or ideas we might have? >> >> Thanks, >> >> Jay >> >> >> On Thu, 26 Mar 2026 at 06:45, Chris Brown wrote= : >> >>> Good day, >>> >>> Mike just messaged me that I didn't answer the questions I was asked... >>> >>> I thought I had answered the question. This mail merge email is a one >>> time thing. >>> >>> Thanks, >>> >>> I just tried to send again, and it failed again. >>> >>> On Wed, Mar 25, 2026 at 11:27=E2=80=AFAM Terrence Vetter >>> wrote: >>> >>>> Hi Chris + Mike, >>>> This is approved temporarily >>>> How long do you need the capability to do the merges for this event? >>>> >>>> >>>> >>>> Thanks, >>>> Terrence Vetter >>>> >>>> >>>> On Wed, 25 Mar at 12:25 PM , Chris Brown >>>> wrote: >>>> >>>> Hi Mike, >>>> >>>> Any word on how you are going to help me get these invites out? I must >>>> step out of the office for about 2 hours right now. >>>> >>>> I tried sending to 50 emails not 250 and received the same message as >>>> before. How can we make this work? These invitations must go out today= . >>>> >>>> Pardon me for being the squeaky wheel, but I need the oil today, pleas= e. >>>> >>>> Thanks, >>>> >>>> On Wed, Mar 25, 2026 at 7:39=E2=80=AFAM Mike Conner >>>> wrote: >>>> >>>>> Hi Chris, >>>>> >>>>> I hope you are well. TheKey limits the amount of emails that can be >>>>> sent at once to 50 unique email addresses. This policy is in place to= limit >>>>> the spread of malware virus containing emails. >>>>> >>>>> Please break the email down into smaller units by sending multiple >>>>> emails. Again, limit the total number of recipients to 50 folks, incl= uding >>>>> internal users who you maybe CC'ing on the email. We're sorry for any >>>>> inconvenience this may cause, but it's for the betterment of the comp= any. >>>>> >>>>> We appreciate your understanding in the matter. >>>>> >>>>> >>>>> Thanks, >>>>> Mike >>>>> >>>>> >>>>> On Wed, 25 Mar at 9:26 AM , Chris Brown >>>>> wrote: >>>>> >>>>> Hi Rohit, >>>>> >>>>> As my initial email stated... "I am attempting to send an invite to >>>>> approx 250 people to attend an open house we are hosting in a couple = of >>>>> weeks." >>>>> >>>>> I was instructed to use mail merge, which I have done. No one on the >>>>> invite list belongs to our organization. They are all external. >>>>> >>>>> Frustratingly I cannot send this mail merge email. Can you please hel= p >>>>> me do that? It should be a one time thing. >>>>> >>>>> Thank you. >>>>> >>>>> On Wed, Mar 25, 2026 at 7:04=E2=80=AFAM Rohit Biswas >>>>> wrote: >>>>> >>>>>> Hi Chris, >>>>>> >>>>>> Good Day, >>>>>> >>>>>> Thank you for reaching out to The Key IT Support. >>>>>> >>>>>> To help us review this request appropriately, could you please share >>>>>> a brief *business justification* for sending this communication to >>>>>> external recipients? >>>>>> >>>>>> It would also be helpful to understand whether the outreach is >>>>>> limited to *email communication only*, or if there is any *supportin= g >>>>>> material (such as documents, links, or other resources)* that >>>>>> recipients may need to access externally, so we can ensure the reque= st is >>>>>> aligned with the correct process. >>>>>> >>>>>> Additionally, please let us know the *intended duration* for this >>>>>> request. >>>>>> >>>>>> Once we have these details, we=E2=80=99ll be happy to take this forw= ard. >>>>>> >>>>>> Thank you for your understanding and cooperation. >>>>>> >>>>>> Thanks, >>>>>> Rohit Biswas >>>>>> Service Desk Engineer >>>>>> rohit.biswas@thekey.com >>>>>> Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com >>>>>> TheKey.com >>>>>> >>>>>> We are Happy to Assist You! >>>>>> On Wed, 25 Mar at 8:36 AM , Chris Brown >>>>>> wrote: >>>>>> >>>>>> >>>>>> Good Day, >>>>>> >>>>>> I am attempting to send an invite to approx 250 people to attend an >>>>>> open house we are hosting in a couple of weeks. I finally have my >>>>>> spreadsheet cleaned up enough that it will accept it, but when I try= t