I sent an email to billing. HighView can still make cheques out to HCA
though. We hadn;t asked them to change to TheKey. But either way we have
asked for the letter.
On Wed, Oct 25, 2023 at 1:20 PM Allison Brennan <allison.brennan@thekey.com>
wrote:
> Please see below thread from Highview
>
> They require written documentation stating we are now formally called
> TheKey as all checks are made out to HCA
>
> They requested that previously apparently and no one sent them what they
> needed so moving forward if they are mailing to TheKey they need that
> letter stating the name change before they send out any checks with TheKey
> name
>
> Can someone help them with this?
>
> Thanks
>
> ---------- Forwarded message ---------
> From: Highview-Accounting <accounting@highviewres.com>
> Date: Wed, Oct 25, 2023 at 11:59 AM
> Subject: RE: New Check mailing address
> To: Allison Brennan <allison.brennan@thekey.com>
>
>
> Hello Allison,
>
>
>
> I asked the administrative team for a letter stating that they are now
> “The Key” but our invoices still read Home Care.
>
>
>
> I have updated my address to read:
>
>
>
> The Key
>
> For Home Care Healthcare
>
> Address
>
>
>
> If it should be just “The Key” then my invoices need to reflect that.
>
>
>
> Thanks.
>
>
>
> [image: http://highviewres.com/wp-content/uploads/email-signature-logo.png]
>
> *Janice Blewett*
>
> Administrative Assistant
>
> *Dementia Care Holdings Inc.*
>
> p:
>
> 519-276-7722
>
> e:
>
> accounting@highviewres.com
>
> w:
>
> highviewres.com
>
> a:
>
> Corporate Office
>
> 11 Wellington St N., Box 330
>
> St. Marys, ON N4X 1B2
>
>
>
> *From:* Allison Brennan <allison.brennan@thekey.com>
> *Sent:* October 25, 2023 11:56 AM
> *To:* Highview-Accounting <accounting@highviewres.com>
> *Cc:* Angela Duncan <officekw@highviewres.com>; Katlynne Elgie <
> gmkw@highviewres.com>
> *Subject:* Re: New Check mailing address
>
>
>
> Hello,
>
>
>
> I received that check already and deposited it yesterday. Thank you!
>
>
>
> We have been TheKey for a year and a bit now, but we were having different
> locations for checks to be mailed too so they have created one mailing
> address to simplify things
>
>
>
> Hope this helps,
>
>
>
> Take Care
>
>
>
> *Allison Brennan*
>
>
>
> *Client Success Manager*
>
>
>
> *Office: 519-954-2111*
>
> *Direct Line: 437-216-2865*
>
> *Fax: 519-489-1370*
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> [image: TheKey]
>
>
>
>
>
> On Wed, Oct 25, 2023 at 11:54 AM Highview-Accounting <
> accounting@highviewres.com> wrote:
>
> Hello Allison,
>
>
>
> I have updated the address on the profile as per your request.
>
>
>
> Is this the official change from Home Care Healthcare to “The Key”
>
>
>
> Also, cheque #3468 for $614.02 being:
>
>
>
> INV-176700996
>
> INV-176701056
>
>
>
> Was mailed on the 18th of October. That will be going to the old address.
>
>
>
> Thank you.
>
>
>
> [image: http://highviewres.com/wp-content/uploads/email-signature-logo.png]
>
> *Janice Blewett*
>
> Administrative Assistant
>
> *Dementia Care Holdings Inc.*
>
> p:
>
> 519-276-7722
>
> e:
>
> accounting@highviewres.com
>
> w:
>
> highviewres.com
>
> a:
>
> Corporate Office
>
> 11 Wellington St N., Box 330
>
> St. Marys, ON N4X 1B2
>
>
>
> *From:* Allison Brennan <allison.brennan@thekey.com>
> *Sent:* October 25, 2023 11:50 AM
> *To:* Highview-Accounting <accounting@highviewres.com>
> *Cc:* Angela Duncan <officekw@highviewres.com>; Katlynne Elgie <
> gmkw@highviewres.com>
> *Subject:* New Check mailing address
>
>
>
> Good Morning Accounting Team,
>
>
>
> I am writing to inform you of the new updated address where all checks
> should be sent for invoice payment.
>
>
>
> Previously, they were being sent directly to myself in Waterloo, but we
> now have a new mailing address for them to be sent to
>
>
>
> *TheKey*
>
> *P.O. Box 12354 Station A, Toronto, ON, M5W0K5*
>
>
>
> Please let me know if you have any questions or concerns
>
>
>
> Take Care
>
>
>
> *Allison Brennan*
>
>
>
> *Client Success Manager*
>
>
>
> *Office: 519-954-2111*
>
> *Direct Line: 437-216-2865*
>
> *Fax: 519-489-1370*
>
>
>
> *TheKey.ca* <https://thekey.ca/>
>
>
>
> [image: TheKey]
>
>