Weekly VA Metrics 03/20/2026

--0000000000002951bc064d75e2d5 Content-Type: multipart/alternative; boundary="0000000000002951ba064d75e2d3" --0000000000002951ba064d75e2d3 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, Happy Friday! Please see the attached weekly VA metrics for the Week of 03/20/2026, viewed from a Billing and Accounts Receivable perspective, as well as the Year-to-Date (YTD) VA statistics (Excel sheet provided). *Credentialing update:* This week, we connected with the VA and learned that there are currently no openings for unskilled, skilled, or home care roles at any location. We will continue to follow up bi-weekly for updates, and I will work on adding a slide to make this information easier to share. In our past experiences, we've found that building a relationship with the VA helps speed up the credentialing process. We're hopeful that since they are transitioning to a new KPI model, we will be able to get credentialed more easily. The *VA Credentialing Spreadsheet* includes a tab labeled *Full NPI List* t= o help users identify the correct NPIs in a more user-friendly format. This should help eliminate any confusion surrounding NPIs. *Link Located Here. * We=E2=80=99ve also included a quick *FAQ guide* in the attached PowerPoint = to address common questions and guide you on how best to get updates for VA credentialing, authorizations, and other related topics. As always, our team is committed to maintaining a strong, transparent, and collaborative relationship. We=E2=80=99ve built tools like the credentialin= g tracker and weekly metrics to provide real-time visibility, and we=E2=80=99= re always happy to provide additional support where needed. Please let me know if you have any questions. --=20 Thank you, Lauren Ada Revenue Cycle Analyst III | TheKey Phone: 203.718.3095 Fax: 813.553.3137 --0000000000002951ba064d75e2d3 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all, Happy Friday! Please see the attached weekly VA metrics for the Week of= 03/20/2026, viewed from a Billing and Accounts Receivable perspective, as = well as the Year-to-Date (YTD) VA statistics (Excel sheet provided).=C2=A0 Credentialing update: This week, w= e connected with the VA and learned that there are currently no openings fo= r unskilled, skilled, or home care roles at any location. We will continue = to follow up bi-weekly for updates, and I will work on adding a slide to ma= ke this information easier to share. In our past experiences, we've fou= nd that building a relationship with the VA helps speed up the credentialin= g process. We're hopeful that since they are transitioning to a new KPI= model, we will be able to get credentialed more easily. The=C2=A0 VA Credentialing Spreadsheet =C2=A0include= s a tab labeled=C2=A0 Full NPI List =C2=A0to help users identify the c= orrect NPIs in a more user-friendly format. This should help eliminate any = confusion surrounding NPIs.=C2=A0 Link Located Here. = We=E2=80=99ve also in= cluded a quick=C2=A0 FAQ guide =C2=A0in the attached PowerPoint to add= ress common questions and guide you on how best to get updates for VA crede= ntialing, authorizations, and other related topics. As always, our team is committed to maintaining a strong, transparent, = and collaborative relationship. We=E2=80=99ve built tools like the credenti= aling tracker and weekly metrics to provide real-time visibility, and we=E2= =80=99re always happy to provide additional support where needed.=C2=A0 Please let me know if you have any = questions.=C2=A0 = -- Thank you, Lauren Ad= a Revenue Cycle Analyst III =C2=A0| TheKey <p style=3D"line-height:1.38;margin-= top:0pt;marg