RE: Excess - Arya Healthy Living Inc.

Hi Ali,

 

I believe you sent us the savings account ending in acct#4800 (November attached). Can you please provide October & November 2024 bank statements ending in acct#6070 (September 24’ attached).

 

Thank you!

 

From: Shah, Ali <ali.shah@rbc.com> 
Sent: Friday, December 13, 2024 5:14 PM
To: Timothy Thomas <tt@thekey.com>
Cc: Brian Fialko <brian.fialko@thekey.com>
Subject: RE: Excess - Arya Healthy Living Inc.

 

Hi Timothy, 

 

Apologies for the delay. 

 

I have attached the statement which I could retrieve from system but for the current account (00144 1016070) it is only going up to 2nd December for me. The account was closed after that so you will see a balance of -$7. 

 

I have asked back office to provide a statement up to today which should reflect the reversal of this amount before closing the account. I will share that statement once I receive from the support team. 

 

Regards, 

 

Ali Shah | Relationship Manager, Business Markets | Business Financial Services |

Royal Bank of Canada | Phone: (365) 866 - 4844 | Email:  <mailto:ali.shah@rbc.com> ali.shah@rbc.com 

 

From: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > 
Sent: Friday, December 13, 2024 4:59 PM
To: Shah, Ali <ali.shah@rbc.com <mailto:ali.shah@rbc.com> >
Cc: Brian Fialko <brian.fialko@thekey.com <mailto:brian.fialko@thekey.com> >
Subject: Re: Excess - Arya Healthy Living Inc.

 

[External]/[Externe] <https://connect.fg.rbc.com/community/techhub/external-email-indicator>  

Hi Ali,

 

Following up here.  Could you send me the final statement for the account. With Canada Post on strike we haven’t received it by mail.

 

Thanks

Tim 

 

On Mon, Dec 2, 2024 at 1:13 PM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote:

Hi Ali, 

 

Would you be able to send me the final statement for the account? I see it has now been closed.

 

Thank you once again for your help!

 

On Thu, Nov 14, 2024 at 8:57 AM Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > wrote:

Hi Ali, 

 

I tried logging in this morning and see that the account remains open. It's been 45 days since I signed the closure documents. 

 

Did you speak with Katrina? What's the latest news?

 

Thanks

 

On Fri, Nov 8, 2024 at 12:10 PM Shah, Ali <ali.shah@rbc.com <mailto:ali.shah@rbc.com> > wrote:

Hi, 

 

The accounts are still open in the system. I have given screenshot of recent transactions in past 15 days for your review. 

 

You can call me on 365 866 4844 if needed. 

 



 

Regards, 

 

Ali Shah | Relationship Manager, Business Markets | Business Financial Services |

Royal Bank of Canada | Phone: (365) 866 - 4844 | Email:  <mailto:ali.shah@rbc.com> ali.shah@rbc.com 

 

From: Timothy Thomas <tt@thekey.com <mailto:tt@thekey.com> > 
Sent: Friday, November 8, 2024 12:02 PM
To: Shah, Ali <ali.shah@rbc.com <mailto:ali.shah@rbc.com> >
Subject: Re: Excess - Arya Healthy Living Inc.

 

[External]/[Externe] <https://connect.fg.rbc.com/community/techhub/external-email-indicator>  

Hi Ali, 

 

This account was closed in person last week by the branch manager Katrina (Vaudreuil-Dorion branch) and the balance was $0 at close. I'm not sure what transpired there after.

 

On Fri, Nov 8, 2024 at 11:30 AM Shah, Ali <ali.shah@rbc.com <mailto:ali.shah@rbc.com> > wrote:

Good morning, 

 

Hope you are well. 

 

Your business account 00144 1016070 is currently in excess by $11/-. Kindly arrange to transfer/deposit funds into the account latest by 2 PM today to regularize it and avoid getting any payment being returned as NSF. 

 

Thanks & Regards,

 

Ali Shah | Relationship Manager – Business Markets | 2955 Hazelton Pl, Mississauga, ON L5M 6J3 | Royal Bank of Canada | C. 365-866-4844

 

For 24/7 access to Banking Service please call the Business Advisory Group at 1 800 769 2520 for inquries on deposits, statements, payments, account history and cheque orders etc. 

To save time and money with Online Banking options visit  <http://www.rbcroyalbank.com/business/online/online-banking.html> http://www.rbcroyalbank.com/business/online/online-banking.html

 

RBC Express Support:   1-800-769-2535          Online Banking:  1-800-769-2555

Credit Card Inquiries:   1-800-769-2512           Wire Inquiries:    1-800-769-2535

 

 <http://rbcnet.fg.rbc.com/> Royal Bank of Canada

“Your opinion matters and is very important to me to understand how I can serve you better. Your 100% satisfaction is my goal and I will ensure that I will do whatever I can to earn that.”

 

 

_______________________________________________________________________

If you received this email in error, please advise the sender (by return email or otherwise) immediately. You have consented to receive the attached electronically at the above-noted email address; please retain a copy of this confirmation for future reference. You may unsubscribe <https://sfmc.rbc.com/CASL_RB_Unsub_EN>  from promotional emails.

Si vous recevez ce courriel par erreur, veuillez en aviser l'expéditeur immédiatement, par retour de courriel ou par un autre moyen. Vous avez accepté de recevoir le(s) document(s) ci-joint(s) par voie électronique à l'adresse courriel indiquée ci-dessus; veuillez conserver une copie de cette confirmation pour les fins de reference future. Vous pouvez vous désinscrire <https://sfmc.rbc.com/CASL_RB_Unsub_FR>  de la liste d’envoi de courriels promotionnels.