--000000000000ba9c2e060541654e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Dennis. *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Wed, Sep 13, 2023 at 2:02=E2=80=AFPM Dennis Fancy wr= ote: > Hi everyone, > > Traditionally Lindsey and I never accepted credit card payments in > Winnipeg because of the associated fees. Rather than anger existing clien= ts > by asking them to switch the method of payment they were promised, let's > fix it on our end. When I have some time I will call our bank. > > Thank you, > > Dennis Fancy, BSP > Care Solutions Manager > > TheKey.ca > > [image: TheKey] > > > On Wed, Sep 13, 2023 at 12:53=E2=80=AFPM Brian Boxall wrote: > >> I only provide the option of direct draw via Pre Authorization as the >> only form of payment we accept , due to some issues around this previous= ly. >> >> Cobb is a long term existing client who wanted to switch from Insurance >> billing to private pay. >> >> >> >> >> >> On Wed, Sep 13, 2023 at 12:42=E2=80=AFPM John Janiga >> wrote: >> >>> Thanks Brian for the information. >>> >>> I have been informed that we currently cannot take credit cards in >>> Winnipeg. >>> >>> What are the acceptable payment methods for Winnipeg ? >>> >>> Thanks! >>> *John Janiga* >>> Senior Accounts Receivable Specialist >>> *john.janiga@thekey.com * >>> *408-647-7538 * >>> TheKey.com >>> [image: TheKey] >>> >>> >>> >>> On Wed, Sep 13, 2023 at 1:25=E2=80=AFPM Brian Boxall wrote: >>> >>>> I see that a Credit Card Auth was added to the file Sept 2023. >>>> >>>> On Wed, Sep 13, 2023 at 11:56=E2=80=AFAM Sumira Suthesan >>> sumira.suthesan@thekey.com> wrote: >>>> >>>>> Hi John, >>>>> >>>>> I believe Brian will have to provide the payment method form to >>>>> Heather Cobb for Mary Cobb. >>>>> MPI used to pay by cheque. >>>>> >>>>> Thanks, >>>>> *Sumira Suthesan* >>>>> Accounts Receivable Specialist >>>>> T: 438-230-3887 ext.1070006 >>>>> www.TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Wed, Sep 13, 2023 at 9:50=E2=80=AFAM John Janiga >>>>> wrote: >>>>> >>>>>> Hello Sumira, >>>>>> >>>>>> Thank you, and to confirm we have received a payment method for >>>>>> charges that are to be handled by Mary Cobb ? >>>>>> >>>>>> She did request a secure form to provide this information. >>>>>> >>>>>> Just want to check and be sure we have this all set. >>>>>> >>>>>> *John Janiga* >>>>>> Senior Accounts Receivable Specialist >>>>>> *john.janiga@thekey.com * >>>>>> *408-647-7538 * >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Sep 13, 2023 at 12:48=E2=80=AFPM Sumira Suthesan >>>>> sumira.suthesan@thekey.com> wrote: >>>>>> >>>>>>> Hi John, >>>>>>> >>>>>>> Please see attached. >>>>>>> >>>>>>> Thanks, >>>>>>> *Sumira Suthesan* >>>>>>> Accounts Receivable Specialist >>>>>>> T: 438-230-3887 ext.1070006 >>>>>>> www.TheKey.com >>>>>>> [image: TheKey] >>>>>>> >>>>>>> >>>>>>> On Wed, Sep 13, 2023 at 9:46=E2=80=AFAM John Janiga >>>>>>> wrote: >>>>>>> >>>>>>>> Hello Sumira, >>>>>>>> >>>>>>>> Thank you for your update. >>>>>>>> >>>>>>>> Can you please send me the invoices you faxed over to MPI so I hav= e >>>>>>>> them for follow up. >>>>>>>> >>>>>>>> *John Janiga* >>>>>>>> Senior Accounts Receivable Specialist >>>>>>>> *john.janiga@thekey.com * >>>>>>>> *408-647-7538 * >>>>>>>> TheKey.com >>>>>>>> [image: TheKey] >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Wed, Sep 13, 2023 at 12:38=E2=80=AFPM Sumira Suthesan >>>>>>> sumira.suthesan@thekey.com> wrote: >>>>>>>> >>>>>>>>> Hi, >>>>>>>>> >>>>>>>>> The outstanding invoices for Mary Cobb have been sent to MPI via >>>>>>>>> fax. >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> *Sumira Suthesan* >>>>>>>>> Accounts Receivable Specialist >>>>>>>>> T: 438-230-3887 ext.1070006 >>>>>>>>> www.TheKey.com >>>>>>>>> [image: TheKey] >>>>>>>>> >>>>>>>>> >>>>>>>>> ---------- Forwarded message --------- >>>>>>>>> From: Ali Malik >>>>>>>>> Date: Mon, Sep 11, 2023 at 9:47=E2=80=AFAM >>>>>>>>> Subject: Re: New Invoice from TheKey formerly Home Care Assistanc= e >>>>>>>>> Wi >>>>>>>>> To: >>>>>>>> hcawinnipeg+85347017121046fe8dd171177668f267+0A@clearcaremail.ca>= , >>>>>>>>> Sumira Suthesan >>>>>>>>> >>>>>>>>> >>>>>>>>> Yes will do >>>>>>>>> >>>>>>>>> @Sumira Suthesan Please let John >>>>>>>>> know when you have submitted for Mary Cobb so that he can followu= p with >>>>>>>>> payment >>>>>>>>> >>>>>>>>> On Mon, Sep 11, 2023 at 12:43=E2=80=AFPM Heather Cobb >>>>>>>> hcawinnipeg+85347017121046fe8dd171177668f267+0A@clearcaremail.ca> >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Hi Ali, >>>>>>>>>> Ok, cool. >>>>>>>>>> For Aug then will you follow up with MPI as they would need to >>>>>>>>>> cover this. >>>>>>>>>> Thanks >>>>>>>>>> Heather >>>>>>>>>> On 11 Sep 2023, at 13:54, Ali Malik >>>>>>>>> hcawinnipeg+eb122e91531542a7a6afccc0999909fe+0A@clearcaremail.ca= > >>>>>>>>>> wrote: >>>>>>>>>> =EF=BB=BF >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Yes we will be in