----==_mimepart_674e22be6421e_ab3ffc4144a7dc1201538a Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit Hi Abby, After further view of the employee handbook which I copied below. This employee is entitled to receive the Holiday and the holiday pay paid at 1.5 the rate. Full-time non-exempt team members will receive eight (8) hours of holiday pay at their regular rate and will receive time and a half (1.5) rate for any hours worked on a company recognized holiday. For example, a full-time non-exempt team member that worked six (6) hours on a company recognized holiday would be paid eight (8) hours at regular pay plus six (6) hours at time and a half (1.5). Thank you, Your Human Resources Service Center 1.888.874.8088 You can follow the progress of your inquiry by clicking this link: https://thekey.freshservice.com/helpdesk/tickets/144699 On Mon, Dec 2 2:36 PM , HR Service Center Support <HRServiceCenter@thekey.com> wrote: Hi Abby, We are aware of the issue and it will be corrected prior to payroll completion. Thanks, Thank you, Your Human Resources Service Center 1.888.874.8088 You can follow the progress of your inquiry by clicking this link: https://thekey.freshservice.com/helpdesk/tickets/144699 On Mon, Dec 2 11:27 AM , HR Service Center Support <HRServiceCenter@thekey.com> wrote: Hi Abby, Thank you for contacting the HR Service Center. I am happy to help you! To best assist you, I am going to ask the Payroll specialist in your area, to connect with you. If you have any questions, please reply to this email. Thank you, Your Human Resources Service Center 1.888.874.8088 You can follow the progress of your inquiry by clicking this link: https://thekey.freshservice.com/helpdesk/tickets/144699 Please share your experience -Click here to complete a 3-question survey On Mon, Dec 2 11:24 AM , Abby <acnossen@thekey.com> wrote: Hello, I noticed on Julianna Brown's Workday that the system has auto generated 8 hrs of Holiday pay for 11-28-24 and 11-29-24. Thank you, -- Abby Cnossen Manager of Quality and Service Call or text: 616-271-8243 TheKey.com ----==_mimepart_674e22be6421e_ab3ffc4144a7dc1201538a Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable = Hi=C2=A0 Abby, After further view of the employee h= andbook which I copied below. This employee is entitled to receive the Ho= liday and the holiday pay paid at 1.5 the rate.=C2=A0=C2=A0 Full-time non-exempt team members will receive eight (8) hours= of holiday pay at their regular rate =C2=A0 and =C2=A0 will receive time= and a half (1.5) rate for any hours worked on a company recognized holid= ay. Fo= r example, a full-time non-exempt team member that worked six (6) hours o= n a company recognized holiday would be paid eight (8) hours at regular p= ay plus six (6) hours at time and a half (1.5). Thank you, Your Human Resources = Service Center 1.888.874.8088 = You can follow the progress of your inquiry by clicking this link:=C2=A0= https://thekey.freshservice.com/helpdesk/tickets/144699 On Mon, Dec 2 2:36 PM , HR Service Center Support <HRSe= rviceCenter@thekey.com> wrote: Hi=C2=A0 Abby, We are aware of the issue and it wil= l be corrected prior to payroll completion.=C2=A0 Thanks,=C2=A0 Thank you, Your Human Resources = Service Center 1.888.874.8088 = You can follow the progress of your inquiry by clicking this link:=C2=A0= https://thekey.freshservice.com/helpdesk/tickets/144699 On Mon, Dec 2 11:27 AM , HR Service Center Support <HRSe= rviceCenter@thekey.com> wrote: Hi=C2=A0 Abby, Thank you for contacting the HR Service Center. I am happy to= help you! =C2=A0 To best assist you, I am going to ask the Payroll specialist = in your area, to connect with you. =C2=A0 If you have any questions, please reply to this email. = Thank you, Your Human Resources = Service Center 1.888.874.8088 = You can follow the progress of your inquiry by clic