Will do
On Wed, Oct 25, 2023 at 2:23 PM Timothy Thomas <tt@thekey.com> wrote:
> Allison could you please let them know that we're working on the letter
> and should have it by the end of the week.
>
> On Wed, Oct 25, 2023 at 12:53 PM Cheryl Cartwright <ccartwright@thekey.com>
> wrote:
>
>> I sent an email to billing. HighView can still make cheques out to HCA
>> though. We hadn;t asked them to change to TheKey. But either way we have
>> asked for the letter.
>>
>> On Wed, Oct 25, 2023 at 1:20 PM Allison Brennan <
>> allison.brennan@thekey.com> wrote:
>>
>>> Please see below thread from Highview
>>>
>>> They require written documentation stating we are now formally called
>>> TheKey as all checks are made out to HCA
>>>
>>> They requested that previously apparently and no one sent them what they
>>> needed so moving forward if they are mailing to TheKey they need that
>>> letter stating the name change before they send out any checks with TheKey
>>> name
>>>
>>> Can someone help them with this?
>>>
>>> Thanks
>>>
>>> ---------- Forwarded message ---------
>>> From: Highview-Accounting <accounting@highviewres.com>
>>> Date: Wed, Oct 25, 2023 at 11:59 AM
>>> Subject: RE: New Check mailing address
>>> To: Allison Brennan <allison.brennan@thekey.com>
>>>
>>>
>>> Hello Allison,
>>>
>>>
>>>
>>> I asked the administrative team for a letter stating that they are now
>>> “The Key” but our invoices still read Home Care.
>>>
>>>
>>>
>>> I have updated my address to read:
>>>
>>>
>>>
>>> The Key
>>>
>>> For Home Care Healthcare
>>>
>>> Address
>>>
>>>
>>>
>>> If it should be just “The Key” then my invoices need to reflect that.
>>>
>>>
>>>
>>> Thanks.
>>>
>>>
>>>
>>> [image:
>>> http://highviewres.com/wp-content/uploads/email-signature-logo.png]
>>>
>>> *Janice Blewett*
>>>
>>> Administrative Assistant
>>>
>>> *Dementia Care Holdings Inc.*
>>>
>>> p:
>>>
>>> 519-276-7722
>>>
>>> e:
>>>
>>> accounting@highviewres.com
>>>
>>> w:
>>>
>>> highviewres.com
>>>
>>> a:
>>>
>>> Corporate Office
>>>
>>> 11 Wellington St N., Box 330
>>>
>>> St. Marys, ON N4X 1B2
>>>
>>>
>>>
>>> *From:* Allison Brennan <allison.brennan@thekey.com>
>>> *Sent:* October 25, 2023 11:56 AM
>>> *To:* Highview-Accounting <accounting@highviewres.com>
>>> *Cc:* Angela Duncan <officekw@highviewres.com>; Katlynne Elgie <
>>> gmkw@highviewres.com>
>>> *Subject:* Re: New Check mailing address
>>>
>>>
>>>
>>> Hello,
>>>
>>>
>>>
>>> I received that check already and deposited it yesterday. Thank you!
>>>
>>>
>>>
>>> We have been TheKey for a year and a bit now, but we were having
>>> different locations for checks to be mailed too so they have created one
>>> mailing address to simplify things
>>>
>>>
>>>
>>> Hope this helps,
>>>
>>>
>>>
>>> Take Care
>>>
>>>
>>>
>>> *Allison Brennan*
>>>
>>>
>>>
>>> *Client Success Manager*
>>>
>>>
>>>
>>> *Office: 519-954-2111*
>>>
>>> *Direct Line: 437-216-2865*
>>>
>>> *Fax: 519-489-1370*
>>>
>>>
>>>
>>> *TheKey.ca* <https://thekey.ca/>
>>>
>>>
>>>
>>> [image: TheKey]
>>>
>>>
>>>
>>>
>>>
>>> On Wed, Oct 25, 2023 at 11:54 AM Highview-Accounting <
>>> accounting@highviewres.com> wrote:
>>>
>>> Hello Allison,
>>>
>>>
>>>
>>> I have updated the address on the profile as per your request.
>>>
>>>
>>>
>>> Is this the official change from Home Care Healthcare to “The Key”
>>>
>>>
>>>
>>> Also, cheque #3468 for $614.02 being:
>>>
>>>
>>>
>>> INV-176700996
>>>
>>> INV-176701056
>>>
>>>
>>>
>>> Was mailed on the 18th of October. That will be going to the old
>>> address.
>>>
>>>
>>>
>>> Thank you.
>>>
>>>
>>>
>>> [image:
>>> http://highviewres.com/wp-content/uploads/email-signature-logo.png]
>>>
>>> *Janice Blewett*
>>>
>>> Administrative Assistant
>>>
>>> *Dementia Care Holdings Inc.*
>>>
>>> p:
>>>
>>> 519-276-7722
>>>
>>> e:
>>>
>>> accounting@highviewres.com
>>>
>>> w:
>>>
>>> highviewres.com
>>>
>>> a:
>>>
>>> Corporate Office
>>>
>>> 11 Wellington St N., Box 330
>>>
>>> St. Marys, ON N4X 1B2
>>>
>>>
>>>
>>> *From:* Allison Brennan <allison.brennan@thekey.com>
>>> *Sent:* October 25, 2023 11:50 AM
>>> *To:* Highview-Accounting <accounting@highviewres.com>
>>> *Cc:* Angela Duncan <officekw@highviewres.com>; Katlynne Elgie <
>>> gmkw@highviewres.com>
>>> *Subject:* New Check mailing address
>>>
>>>
>>>
>>> Good Morning Accounting Team,
>>>
>>>
>>>
>>> I am writing to inform you of the new updated address where all checks
>>> should be sent for invoice payment.
>>>
>>>
>>>
>>> Previously, they were being sent directly to myself in Waterloo, but we
>>> now have a new mailing address for them to be sent to
>>>
>>>
>>>
>>> *TheKey*
>>>
>>> *P.O. Box 12354 Station A, Toronto, ON, M5W0K5*
>>>
>>>
>>>
>>> Please let me know if you have any questions or concerns
>>>
>>>
>>>
>>> Take Care
>>>
>>>
>>>
>>> *Allison Brennan*
>>>
>>>
>>>
>>> *Client Success Manager*
>>>
>>>
>>>
>>> *Office: 519-954-2111*
>>>
>>> *Direct Line: 437-216-2865*
>>>
>>> *Fax: 519-489-1370*
>>>
>>>
>>>
>>> *TheKey.ca* <https://thekey.ca/>
>>>
>>>
>>>
>>> [image: TheKey]
>>>
>>>
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>