Hey Dennis, One last thing, Amazon recently updated their policy on international shipping and we're not able to send the equipment directly to a business. Do you have residential address we can send the device to? Otherwise, the equipment will need to be purchased by your team on the Amazon.ca site. Thanks, Keith Moore
On
Fri, 9 Dec at 10:02 AM
, Dennis Fancy <dfancy@homecareassistance.com> wrote:
Hi Keith,
Please send a wired headset if this is our only option.
Please ship to 206-1048 Wilkes Ave, Winnipeg, Manitoba, Canada, R3P 2V3
Thanks,
Dennis Fancy, BSP
Care Solutions Manager
Please note my email has changed:
dfancy@thekey.com
TheKey.com
On Fri, Dec 9, 2022 at 8:55 AM Keith Moore <itsupport@thekey.com> wrote:
Hi Timothy,
I can absolutely get a phone shipped out once we have the shipping address confirmed.
However, as these phones do not support Bluetooth I'm not authorized to order wireless head sets as they are typically significantly expensive and require special cables to work correctly.
Would you like me to ship a wired headset with the phone?
Thanks,
Keith Moore
On
Thu, 8 Dec at 11:56 AM
, Timothy Thomas <tt@thekey.com> wrote:
Good morning,
Could you please order a Polycom phone and wireless headset for our Care Solutions Manager Dennis Fancy? He's having connectivity issues with 8x8 in our new office and we need to ensure calls do not drop.
@Dennis Fancy Please share the best shipping location.
Thanks
Tim --
Tim Thomas
Head of Canada Division
Please note my email has changed:
tt@TheKey.com
(514) 591-9387
TheKey.com